Inscreva-se Fazer login

Carlos López Montilla

Participante desde 2023

Liga Prata

14735 pontos
Intro to Conversational AI and Conversational AI Engagement Framework Earned Feb 17, 2025 EST
Introduction to CES and Conversational Agents Earned May 23, 2024 EDT
Integrate Vertex AI Search and Conversation into Voice and Chat Apps Earned May 22, 2024 EDT
Conversational AI on Vertex AI and Dialogflow CX Earned May 17, 2024 EDT
Introdução à IA e ao machine learning no Google Cloud Earned May 14, 2024 EDT
Fundamentos da computação do Google Cloud: dados, ML e IA no Google Cloud Earned May 14, 2024 EDT
Google Cloud AI and ML Solutions for the Public Sector Earned Oct 25, 2023 EDT
Virtual Agent Development in Dialogflow CX for Software Devs Earned Oct 18, 2023 EDT
Virtual Agent Development in Dialogflow CX for Citizen Devs Earned Sep 26, 2023 EDT

This is an introductory course to all solutions in the Conversational AI portfolio and the Gen AI features that are available to transform them. The course also explores the business case around Conversational AI, and the use cases and user personas addressed by the solution. Please note Dialogflow CX was recently renamed to Conversational Agents and this course is in the process of being updated to reflect the new product name for Dialogflow CX.

Saiba mais

This course explores the different products and capabilities of Customer Engagement Suite (CES) and Conversational agents. Additionally, it covers the foundational principles of conversation design to craft engaging and effective experiences that emulate human-like experiences specific to the Chat channel.

Saiba mais

This course on Integrate Vertex AI Search and Conversation into Voice and Chat Apps is composed of a set of labs to give you a hands on experience to interacting with new Generative AI technologies. You will learn how to create end-to-end search and conversational experiences by following examples. These technologies complement predefined intent-based chat experiences created in Dialogflow with LLM-based, generative answers that can be based on your own data. Also, they allow you to porvide enterprise-grade search experiences for internal and external websites to search documents, structure data and public websites.

Saiba mais

In this course you will learn how to use the new generative AI features in Dialogflow CX to create virtual agents that can have more natural and engaging conversations with customers. Discover how to deploy generative fallback responses to gracefully handle errors and omissions in customer conversations, deploy generators to increase intent coverage, and structure, ingest, and manage data in a data store. And explore how to deploy and maintain generative AI agents using your data, and deploy and maintain hybrid agents in combination with existing intent-based design paradigms.

Saiba mais

Neste curso, apresentamos os recursos de IA e machine learning (ML) no Google Cloud que criam projetos de IA generativa e preditiva. Vamos conhecer as tecnologias, os produtos e as ferramentas disponíveis em todo o ciclo de vida de dados à IA, o que inclui os fundamentos dessa tecnologia, o desenvolvimento e as soluções dela. O objetivo é ajudar cientistas de dados, desenvolvedores de IA e engenheiros de ML a aprimorar habilidades e o conhecimento com experiências de aprendizado envolventes e exercícios práticos.

Saiba mais

Os cursos da Google Cloud Computing Foundations são direcionados para pessoas com pouca ou nenhuma formação ou experiência na área de computação em nuvem. Eles apresentam uma visão geral dos principais conceitos de nuvem, Big Data e machine learning, além de explicar onde e como usar o Google Cloud. Ao final da série de cursos, os alunos serão capazes de articular estes conceitos e demonstrar algumas habilidades práticas. Conclua os cursos na seguinte ordem: 1. Fundamentos da computação do Google Cloud: noções básicas da computação em nuvem 2. Fundamentos da computação do Google Cloud: infraestrutura no Google Cloud 3. Fundamentos da computação do Google Cloud: rede e segurança no Google Cloud 4. Fundamentos da computação do Google Cloud: dados, ML e IA no Google Cloud Este curso final da série analisa os serviços gerenciados de Big Data, machine learning e os benefícios dela, e como comprovar suas habilidades no Google Cloud ganhando selos de habilidade.

Saiba mais

Building a Conversational Interface with Dialogflow CX Building conversational interfaces will enable you to engage your constituents in delightful new ways. This section will provide an overview of Dialogflow CX, which provides a range of new capabilities, languages, and functions. Scaling Equity and Access with Enterprise Translation Hub Accurate, timely and cost effective document translation has long been a challenge to providing equitable and accessible service to all constituents. In this section, explore Google's Enterprise Translation solutions which provide scalable document translation leveraging best in class Artificial Intelligence and Machine Learning, while retaining the critical human in the loop for final post editing review.

Saiba mais

Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise. This is an intermediate course, intended for learners with the following type of role: Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.

Saiba mais

Welcome to "Virtual Agent Development in Dialogflow CX for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations using Dialogflow CX.

Saiba mais