가입 로그인

Carlos López Montilla

회원 가입일: 2023

실버 리그

14735포인트
Intro to Conversational AI and Conversational AI Engagement Framework Earned 2월 17, 2025 EST
Introduction to CES and Conversational Agents Earned 5월 23, 2024 EDT
Integrate Vertex AI Search and Conversation into Voice and Chat Apps Earned 5월 22, 2024 EDT
Conversational AI on Vertex AI and Dialogflow CX Earned 5월 17, 2024 EDT
Google Cloud의 AI 및 머신러닝 소개 Earned 5월 14, 2024 EDT
Google Cloud Computing Foundations: Data, ML, and AI in Google Cloud Earned 5월 14, 2024 EDT
Google Cloud AI and ML Solutions for the Public Sector Earned 10월 25, 2023 EDT
Virtual Agent Development in Dialogflow CX for Software Devs Earned 10월 18, 2023 EDT
Virtual Agent Development in Dialogflow CX for Citizen Devs Earned 9월 26, 2023 EDT

This is an introductory course to all solutions in the Conversational AI portfolio and the Gen AI features that are available to transform them. The course also explores the business case around Conversational AI, and the use cases and user personas addressed by the solution. Please note Dialogflow CX was recently renamed to Conversational Agents and this course is in the process of being updated to reflect the new product name for Dialogflow CX.

자세히 알아보기

This course explores the different products and capabilities of Customer Engagement Suite (CES) and Conversational agents. Additionally, it covers the foundational principles of conversation design to craft engaging and effective experiences that emulate human-like experiences specific to the Chat channel.

자세히 알아보기

This course on Integrate Vertex AI Search and Conversation into Voice and Chat Apps is composed of a set of labs to give you a hands on experience to interacting with new Generative AI technologies. You will learn how to create end-to-end search and conversational experiences by following examples. These technologies complement predefined intent-based chat experiences created in Dialogflow with LLM-based, generative answers that can be based on your own data. Also, they allow you to porvide enterprise-grade search experiences for internal and external websites to search documents, structure data and public websites.

자세히 알아보기

In this course you will learn how to use the new generative AI features in Dialogflow CX to create virtual agents that can have more natural and engaging conversations with customers. Discover how to deploy generative fallback responses to gracefully handle errors and omissions in customer conversations, deploy generators to increase intent coverage, and structure, ingest, and manage data in a data store. And explore how to deploy and maintain generative AI agents using your data, and deploy and maintain hybrid agents in combination with existing intent-based design paradigms.

자세히 알아보기

이 과정에서는 예측 및 생성형 AI 프로젝트를 모두 빌드하는 Google Cloud 기반 AI 및 머신러닝(ML) 제품군을 소개합니다. AI 기반, 개발, 솔루션을 모두 포함하여 데이터에서 AI로 이어지는 수명 주기 전반에 걸쳐 사용할 수 있는 기술과 제품, 도구를 살펴봅니다. 이 과정의 목표는 흥미로운 학습 경험과 실제적인 실무형 실습을 통해 데이터 과학자, AI 개발자, ML 엔지니어의 기술 및 지식 역량 강화를 지원하는 것입니다.

자세히 알아보기

The Google Cloud Computing Foundations courses are for individuals with little to no background or experience in cloud computing. They provide an overview of concepts central to cloud basics, big data, and machine learning, and where and how Google Cloud fits in. By the end of the series of courses, learners will be able to articulate these concepts and demonstrate some hands-on skills. The courses should be completed in the following order: 1. Google Cloud Computing Foundations: Cloud Computing Fundamentals 2. Google Cloud Computing Foundations: Infrastructure in Google Cloud 3. Google Cloud Computing Foundations: Networking and Security in Google Cloud 4. Google Cloud Computing Foundations: Data, ML, and AI in Google Cloud This final course in the series reviews managed big data services, machine learning and its value, and how to demonstrate your skill set in Google Cloud further by earning Skill Badges.

자세히 알아보기

Building a Conversational Interface with Dialogflow CX Building conversational interfaces will enable you to engage your constituents in delightful new ways. This section will provide an overview of Dialogflow CX, which provides a range of new capabilities, languages, and functions. Scaling Equity and Access with Enterprise Translation Hub Accurate, timely and cost effective document translation has long been a challenge to providing equitable and accessible service to all constituents. In this section, explore Google's Enterprise Translation solutions which provide scalable document translation leveraging best in class Artificial Intelligence and Machine Learning, while retaining the critical human in the loop for final post editing review.

자세히 알아보기

Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise. This is an intermediate course, intended for learners with the following type of role: Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.

자세히 알아보기

Welcome to "Virtual Agent Development in Dialogflow CX for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations using Dialogflow CX.

자세히 알아보기