가입 로그인

Mahesh Dudhane

회원 가입일: 2023

골드 리그

10145포인트
Google Cloud 기초: 핵심 인프라 Earned 5월 19, 2025 EDT
Building Complex Self-Service Experiences in Conversational Agents Earned 12월 20, 2024 EST
Virtual Agent Development in Dialogflow CX for Software Devs Earned 12월 20, 2024 EST
Virtual Agent Development in Dialogflow CX for Citizen Devs Earned 12월 16, 2024 EST
Building a Virtual Agent with Dialogflow CX Earned 12월 11, 2024 EST
Contact Center AI: Conversational Design Fundamentals Earned 12월 9, 2024 EST

Google Cloud 기초: 핵심 인프라 과정은 Google Cloud 사용에 관한 중요한 개념 및 용어를 소개합니다. 이 과정에서는 동영상 및 실무형 실습을 통해 중요한 리소스 및 정책 관리 도구와 함께 Google Cloud의 다양한 컴퓨팅 및 스토리지 서비스를 살펴보고 비교합니다.

자세히 알아보기

This course will equip you with the tools to develop complex conversational experiences in Conversational Agents capable of identifying the user intent and routing it to the right self service flow.

자세히 알아보기

Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise. This is an intermediate course, intended for learners with the following type of role: Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.

자세히 알아보기

Welcome to "Virtual Agent Development in Dialogflow CX for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations using Dialogflow CX.

자세히 알아보기

Learn how to build a basic virtual agent for your contact center using Dialogflow CX.

자세히 알아보기

Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.

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