Fernando Valle
Menjadi anggota sejak 2024
Diamond League
14620 poin
Menjadi anggota sejak 2024
Dalam quest level pendahuluan ini, Anda akan mendapatkan praktik langsung dengan aneka fitur dan layanan dasar Google Cloud Platform. Dasar-Dasar GCP adalah Quest pertama yang direkomendasikan bagi peserta kursus Google Cloud—Anda dapat memulai dengan pengetahuan yang minim atau tanpa pengetahuan sama sekali tentang cloud, dan selesai dengan pengalaman praktis yang dapat diterapkan pada project GCP pertama Anda. Mulai dari menulis perintah Cloud Shell dan menerapkan mesin virtual pertama Anda, hingga menjalankan aplikasi di Kubernetes Engine atau dengan load balancing, Dasar-Dasar GCP merupakan pengenalan terbaik pada fitur-fitur dasar platform cloud. Setiap lab disertai video berdurasi 1 menit yang akan memandu Anda memahami berbagai konsep penting.
This introductory-level quest shows application developers how the Google Cloud ecosystem could help them build secure, scalable, and intelligent cloud native applications. You learn how to develop and scale applications without setting up infrastructure, run data analytics, gain insights from data, and develop with pre-trained ML APIs to leverage machine learning even if you are not a Machine Learning expert. You will also experience seamless integration between various Google services and APIs to create intelligent apps.
In this course you will learn how Agent Assist can enhance the productivity of human agents while interacting with customers through the chat channel.
Explore the Generative AI features for Conversational Agents and how to incorporate them into stateful Flows. Discover the possibilities with Generators, Generative Fallback, and Data Stores, as well as best practices and security settings for using these features.
Discover flows in Conversational Agents and learn how to build deterministic chat and voice experiences with language models. Explore key concepts like drivers, intents, and entities, and how to use them to create conversational agents.
In this course, you will learn the important role that different types of webhooks play in Conversational Agents development, and how to effectively integrate them into your routine configuration of a Conversational Agent. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
This course will equip you with the tools to develop complex conversational experiences in Dialogflow CX capable of identifying the user intent and routing it to the right self service flow.
Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise. This is an intermediate course, intended for learners with the following type of role: Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.
Welcome to "Virtual Agent Development in Dialogflow CX for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations using Dialogflow CX.