成为会员时间：2021
Digital Transformation with Google Cloud
Earned Feb 18, 2022 EST
Customer Experiences with Contact Center AI
Earned Jan 10, 2022 EST
云工程
Earned Dec 10, 2021 EST
Google Cloud Essentials
Earned Dec 9, 2021 EST
There's much excitement about cloud technology and digital transformation, but often many unanswered questions. For example: What is cloud technology? What does digital transformation mean? How can cloud technology help your organization? Where do you even begin? If you've asked yourself any of these questions, you're in the right place. This course provides an overview of the types of opportunities and challenges that companies often encounter in their digital transformation journey. If you want to learn about cloud technology so you can excel in your role and help build the future of your business, then this introductory course on digital transformation is for you. This course is part of the Cloud Digital Leader learning path.
Learn how to design, develop, and deploy customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You'll also learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale.
在众多课程中，本入门课程独具特色。 这些实验经过精心设计，旨在让 IT 专业人员通过实践掌握 Google Cloud 认证 Associate Cloud Engineer 考核中的各项主题和服务内容。从 IAM 到网络组建和管理， 再到 Kubernetes Engine 部署，本课程将通过特定实验 检验您的 Google Cloud 知识掌握情况。请注意，虽然这些实操 实验有助于提升您的技能和能力，我们仍建议您同时查阅 考试指南和其他可用的备考资源。
在此入门级挑战任务中，您可以使用 Google Cloud Platform 的基本工具和服务，开展真枪实弹的操作实训。“GCP 基本功能”是我们为 Google Cloud 学员推荐的第一项挑战任务。云知识储备微乎其微甚至零基础？不用担心！这项挑战任务会为您提供真枪实弹的实操经验，助您快速上手 GCP 项目。无论是要编写 Cloud Shell 命令还是部署您的第一台虚拟机，亦或是通过负载平衡机制或在 Kubernetes Engine 上运行应用，都可以通过“GCP 基本功能”了解该平台的基本功能之精要。点此观看 1 分钟视频，了解每个实验涉及的主要概念。