There's much excitement about cloud technology and digital transformation, but often many unanswered questions. For example: What is cloud technology? What does digital transformation mean? How can cloud technology help your organization? Where do you even begin? If you've asked yourself any of these questions, you're in the right place. This course provides an overview of the types of opportunities and challenges that companies often encounter in their digital transformation journey. If you want to learn about cloud technology so you can excel in your role and help build the future of your business, then this introductory course on digital transformation is for you. This course is part of the Cloud Digital Leader learning path.
Learn how to design, develop, and deploy customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You'll also learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale.
Dieser Kurs für Einsteiger unterscheidet sich von anderen Kursangeboten. Die Labs sind so gewählt, dass sie IT-Profis praktische Kenntnisse zu Themen und Diensten vermitteln, die Bestandteil der Zertifizierungsprüfung zum Google Cloud Certified Associate Cloud Engineer sind. Die Labs des Kurses umfassen Themen wie IAM, Networking und Bereitstellung in der Kubernetes Engine, bei denen Sie Ihr Wissen über Google Cloud unter Beweis stellen können. Mithilfe der Übungen im Rahmen dieser Labs können Sie zwar Ihre Kenntnisse und Fähigkeiten erweitern, Sie sollten sich jedoch auch den Prüfungsleitfaden und andere verfügbare Vorbereitungsressourcen ansehen.
In this introductory-level course, you get hands-on practice with the Google Cloud’s fundamental tools and services. Optional videos are provided to provide more context and review for the concepts covered in the labs. Google Cloud Essentials is a recommendeded first course for the Google Cloud learner - you can come in with little or no prior cloud knowledge, and come out with practical experience that you can apply to your first Google Cloud project. From writing Cloud Shell commands and deploying your first virtual machine, to running applications on Kubernetes Engine or with load balancing, Google Cloud Essentials is a prime introduction to the platform’s basic features.