This accelerated on-demand course introduces participants to the comprehensive and flexible infrastructure and platform services provided by Google Cloud. Through a combination of video lectures, demos, and hands-on labs, participants explore and deploy solution elements, including securely interconnecting networks, load balancing, autoscaling, infrastructure automation and managed services.
Gen AI: Beyond the Chatbot is the first course of the Gen AI Leader learning path and has no prerequisites. This course aims to move beyond the basic understanding of chatbots to explore the true potential of generative AI for your organization. You explore concepts like foundation models and prompt engineering, which are crucial for leveraging the power of gen AI. The course also guides you through important considerations you should make when developing a successful gen AI strategy for your organization.
This accelerated on-demand course introduces participants to the comprehensive and flexible infrastructure and platform services provided by Google Cloud with a focus on Compute Engine. Through a combination of video lectures, demos, and hands-on labs, participants explore and deploy solution elements, including infrastructure components such as networks, systems and applications services. This course also covers deploying practical solutions including customer-supplied encryption keys, security and access management, quotas and billing, and resource monitoring.
This accelerated on-demand course introduces participants to the comprehensive and flexible infrastructure and platform services provided by Google Cloud with a focus on Compute Engine. Through a combination of video lectures, demos, and hands-on labs, participants explore and deploy solution elements, including infrastructure components such as networks, virtual machines and applications services. You will learn how to use the Google Cloud through the console and Cloud Shell. You'll also learn about the role of a cloud architect, approaches to infrastructure design, and virtual networking configuration with Virtual Private Cloud (VPC), Projects, Networks, Subnetworks, IP addresses, Routes, and Firewall rules.
Agentspace, ein Unternehmenstool, mit dem Mitarbeiter bestimmte Informationen in Dokumentenspeichern, E‑Mails, Chats, Ticketsystemen und anderen Datenquellen über eine einzige Suchleiste finden können, vereint das Fachwissen von Google in den Bereichen Suche und KI. Der Agentspace-Assistent kann auch beim Brainstorming, der Recherche oder der Strukturierung von Dokumenten unterstützen und zum Beispiel Kollegen zu einem Kalendertermin einladen, um Wissensarbeit sowie die Zusammenarbeit zu beschleunigen.
Want to learn more about Google Cloud? Grow your Google Cloud knowledge, strengthen your skills to win with customers, and scale your Google Cloud business. Find it here in one handy location.
In „Google Cloud-Grundlagen: Kerninfrastruktur“ werden wichtige Konzepte und die Terminologie für die Arbeit mit Google Cloud vorgestellt. In Videos und praxisorientierten Labs werden viele Computing- und Speicherdienste von Google Cloud sowie wichtige Tools für die Ressourcen- und Richtlinienverwaltung präsentiert und miteinander verglichen.
In this course you will learn how Conversational AI Agent Assist can help distill complex customer interactions into concise and clear summaries. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
Demonstrate the ability to create and deploy generative virtual agents with natural language using Vertex AI Agent Builder and augment responses by integrating Gemini responses with third party APIs and your own data stores You will use the following technologies and Google Cloud services: Vertex AI Agent Builder Gemini Cloud Functions
Explore the Generative AI features for Conversational Agents and how to incorporate them into stateful Flows. Discover the possibilities with Generators, Generative Fallback, and Data Stores, as well as best practices and security settings for using these features.
This course will equip you with the tools to develop complex conversational experiences in Conversational Agents capable of identifying the user intent and routing it to the right self service flow.
Explore Playbooks and their implementation of the ReAct pattern for building Conversational Agents. You will learn how to construct a Playbook, set up goals and instructions to build a chatbot in natural language, and learn to test and deploy your solution.
In this course, you will learn about advanced methods and tools to monitor the performance of your Conversational agent in Conversational Agents. Please note Dialogflow CX was recently renamed to Conversational Agents and this course is in the process of being updated to reflect the new product name for Dialogflow CX.
This course explores advanced technical considerations to optimize Webhook connectivity for comprehensive, end-to-end, Conversational Agent self-service experiences. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
This course will equip you with the tools to develop complex conversational experiences in Conversational Agents capable of identifying the user intent and routing it to the right self service flow. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
Learn about building conversational AI voice and chat integrations, including how telephony systems can connect with Google to enable phone-based interactions within the Conversational AI ecosystem. Explore key topics such as the differences between chat and voice conversations, the writing process for creating conversation scripts, and the beginning of the interrogative series and closing sequence.
Demonstrate the ability to create and deploy deterministic virtual agents using Dialgflow CX and augment responses by grounding results on your own data integrating with Vertex AI Agent Builder data stores and leveraging Gemini for summarizations. You will use the following technologies and Google Cloud services: Vertex AI Agent Builder Dialogflow CX Gemini
Discover flows in Conversational Agents and learn how to build deterministic chat and voice experiences with language models. Explore key concepts like drivers, intents, and entities, and how to use them to create conversational agents.
This course explores the quality assurance best practices and the tools available in Conversational Agents to ensure production grade quality during Conversational Agent development, as well as the key tenets for the creation of a robust end to end deployment lifecycle. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
This course explores the fundamentals of the feedback loop process for Conversational Agent development and introduces the native capabilities within Conversational Agents that support it. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational Agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, Virtual Agent, and CCAI Insights.
In this course, you will learn the important role that different types of webhooks play in Conversational Agents development, and how to effectively integrate them into your routine configuration of a Conversational Agent. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
This course explores the foundational principles of conversation design to craft engaging and effective experiences that emulate human-like experiences specific to the Chat channel. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
This course explores the best practices, methods and tools to programmatically lead CCAI virtual agent delivery. It includes a high level overview of the end to end journey for building and deploying a virtual agent, as well as the core tenets to create a strong delivery culture. Additionally, this course covers the best practices for workflow management, defect tracking, release management and post-release support to ensure optimal virtual agent performance.
In this course you will learn how to leverage Conversational Insights to uncover hidden information from your contact center data to increase operational efficiency and drive data-driven business decisions. Please note Contact Center AI Insights were recently renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product name for Contact Center AI Insights.
In this course you will learn how Agent Assist can enhance the productivity of human agents while interacting with customers through the chat channel.
In this course you will learn how Agent Assist can enhance the productivity of human agents while interacting with customers through the voice channel, as well as the options available for integration with other platforms in the Conversational AI ecosystem.
In this course, you'll learn to develop generative agents that answer questions using websites, documents, or structured data. You will explore Vertex AI Applications and understand the advantages of data store agents, including their scalability and security. You'll learn about different data store types and also discover how to connect data stores to agents and add personalization for enhanced responses. Finally, you'll gain insights into common search configurations and troubleshooting techniques.
In this course you will learn the key architectural considerations that need to be taken into account when designing for the implementation of Conversational AI solutions. Please note Dialogflow CX was recently renamed to Conversational Agents and CCAI Insights was renamed to Conversational Insights.
This is an introductory course to all solutions in the Conversational AI portfolio and the Gen AI features that are available to transform them. The course also explores the business case around Conversational AI, and the use cases and user personas addressed by the solution. Please note Dialogflow CX was recently renamed to Conversational Agents and this course is in the process of being updated to reflect the new product name for Dialogflow CX.
Gemini für Google Workspace ermöglicht Kunden den Zugriff auf generative KI-Funktionen. In diesem Kurs geht es um Gemini in Google Meet. Durch Videokurse, praxisorientierte Aktivitäten und praktische Beispiele lernen Sie die Gemini-Funktionen in Google Meet kennen. Sie erfahren, wie Sie mit Gemini Hintergrundbilder generieren, die Videoqualität verbessern und Untertitel übersetzen können. Am Ende dieses Kurses können Sie Gemini in Google Meet sicher anwenden und Videokonferenzen damit noch effektiver durchführen.
Gemini für Google Workspace ermöglicht Kunden den Zugriff auf generative KI-Funktionen in Google Workspace. Dieser Mini-Kurs vermittelt Ihnen die wichtigsten Gemini-Funktionen. Sie erfahren, wie Sie diese Funktionen in Google Präsentationen einsetzen können, um produktiver und effizienter zu arbeiten.
Gemini für Google Workspace ermöglicht Kunden den Zugriff auf generative KI-Funktionen in Google Workspace. Dieser Mini-Kurs vermittelt Ihnen die wichtigsten Gemini-Funktionen. Sie erfahren, wie Sie diese Funktionen in Google Sheets einsetzen können, um produktiver und effizienter zu arbeiten.
Gemini für Google Workspace ermöglicht Kunden den Zugriff auf generative KI-Funktionen. In diesem Kurs geht es anhand von Videolektionen, praktischen Übungen und Anwendungsbeispielen um die Funktionen von Gemini in Google Docs. Sie lernen, wie Sie mit Gemini und Prompts schriftliche Inhalte erstellen. Außerdem erfahren Sie, wie Sie Gemini zum Bearbeiten bereits geschriebener Texte verwenden, um Ihre Gesamtproduktivität zu steigern. Am Ende dieses Kurses können Sie Gemini in Google Docs sicher anwenden und bessere Texte verfassen.
Gemini für Google Workspace ermöglicht Kunden den Zugriff auf generative KI-Funktionen in Google Workspace. Dieser Mini-Kurs vermittelt Ihnen die wichtigsten Gemini-Funktionen. Sie erfahren, wie Sie diese Funktionen in Gmail einsetzen können, um produktiver und effizienter zu arbeiten.
Gemini für Google Workspace ermöglicht Kunden den Zugriff auf generative KI-Funktionen in Google Workspace. Dieser Lernpfad vermittelt Ihnen die wichtigsten Gemini-Funktionen. Sie erfahren, wie Sie diese Funktionen in Google Workspace einsetzen können, um produktiver und effizienter zu arbeiten.
Erhalten Sie ein Skill-Logo, indem Sie die Aufgabenreihe für Fortgeschrittene Funktionen, Formeln und Diagramme in Google Sheets verwenden abschließen. Dabei nutzen Sie Funktionen zum Analysieren von Daten und visualisieren diese mithilfe von Diagrammen. Sie erfahren, wie Sie Daten durchsuchen, validieren, formatieren und anzeigen. Ein Skill-Logo ist ein exklusives digitales Abzeichen, das von Google Cloud ausgestellt wird und Ihre Kenntnisse über unsere Produkte und Dienste belegt. In diesem Zusammenhang wird auch die Fähigkeit bewertet, Ihr Wissen in einer interaktiven praxisnahen Umgebung anzuwenden. Absolvieren Sie eine Skill-Logo-Aufgabenreihe und die Challenge-Lab-Prüfung, um ein digitales Logo zu erhalten, das Sie in Ihrem Netzwerk posten können.
Earn an introductory skill badge by completing the Get Started with Google Workspace Tools course, where you will get introduced to Google's collaborative platform and learn to use Gmail, Calendar, Meet, Drive, Sheets, and AppSheet.
This course builds on some of the concepts covered in the earlier Google Sheets course. In this course, you will learn how to apply and customize themes In Google Sheets, and explore conditional formatting options. You will learn about some of Google Sheets’ advanced formulas and functions. You will explore how to create formulas using functions, and you will also learn how to reference and validate your data in a Google Sheet. Spreadsheets can hold millions of numbers, formulas, and text. Making sense of all of that data can be difficult without a summary or visualization. This course explores the data visualization options in Google Sheets, such as charts and pivot tables. Google Forms are online surveys used to collect data and provide the opportunity for quick data analysis. You will explore how Forms and Sheets work together by connecting collected Form data to a spreadsheet, or by creating a Form from an existing spreadsheet.
In this course, we introduce you to Google Meet, Google’s video conference software included with Google Workspace. You learn how to create and manage video conference meetings using Google Meet. You explore different ways to open Google Meet and add people to a video conference. You also learn how to join meetings from different sources like calendar events or meeting links. We discuss how Google Meet can help you better communicate, exchange ideas, and share resources with your team wherever they are. You learn how to customize the Google Meet environment to fit your needs and how to effectively use chat messages during a video conference. You also explore different ways to share resources, such as by using calendar invites or attachments. You learn about using host controls in Google Meet to manage participants and utilize interactive moderation features. You also learn how to record and live stream video conferences.
With Google Slides, you can create and present professional presentations for sales, projects, training modules, and much more. Google Slides presentations are stored safely in the cloud. You build presentations right in your web browser—no special software is required. Even better, multiple people can work on your slides at the same time, you can see people’s changes as they make them, and every change is automatically saved. You will learn how to open Google Slides, create a blank presentation, and create a presentation from a template. You will explore themes, layout options, and how to add and format content, and speaker notes in your presentations. You will learn how to enhance your slides by adding tables, images, charts, and more. You will also learn how to use slide transitions and object animations in your presentation for visual effects. We will discuss how to organize slides and explore some of the options, including duplicating and ordering your slides, importi…
In this course we will introduce you to Google Sheets, Google’s cloud-based spreadsheet software, included with Google Workspace. With Google Sheets, you can create and edit spreadsheets directly in your web browser—no special software is required. Multiple people can work simultaneously, you can see people’s changes as they make them, and every change is saved automatically. You will learn how to open Google Sheets, create a blank spreadsheet, and create a spreadsheet from a template. You will add, import, sort, filter and format your data using Google Sheets and learn how to work across different file types. Formulas and functions allow you to make quick calculations and better use your data. We will look at creating a basic formula, using functions, and referencing data. You will also learn how to add a chart to your spreadsheet. Google Sheets spreadsheets are easy to share. We will look at the different ways you can share with others. We will also discuss how to track changes…
With Google Docs, your documents are stored in the cloud, and you can access them from any computer or device. You create and edit documents right in your web browser; no special software is required. Even better, multiple people can work at the same time, you can see people’s changes as they make them, and every change is saved automatically. In this course, you will learn how to open Google Docs, create and format a new document, and apply a template to a new document. You will learn how to enhance your documents using a table of contents, headers and footers, tables, drawings, images, and more. You will learn how to share your documents with others. We will discuss your sharing options and examine collaborator roles and permissions. You will learn how to manage versions of your documents. Google Docs allows you to work in real time with others on the same document. You will learn how to create and manage comments and action items in your documents. We will review a few of the G…
Google Drive is Google’s cloud-based file storage service. Google Drive lets you keep all your work in one place, view different file formats without the need for additional software, and access your files from any device. In this course, you will learn how to navigate your Google Drive. You will learn how to upload files and folders and how to work across file types. You will also learn how you can easily view, arrange, organize, modify, and remove files in Google Drive. Google Drive includes shared drives. You can use shared drives to store, search, and access files with a team. You will learn how to create a new shared drive, add and manage members, and manage the shared drive content. Google Workspace is synonymous with collaboration and sharing. You will explore the sharing options available to you in Google Drive, and you will learn about the various collaborator roles and permissions that can be assigned. You’ll also explore ways to ensure consistency and save time…
With Google Calendar, you can quickly schedule meetings and events and create tasks, so you always know what’s next. Google Calendar is designed for teams, so it’s easy to share your schedule with others and create multiple calendars that you and your team can use together. In this course, you’ll learn how to create and manage Google Calendar events. You will learn how to update an existing event, delete and restore events, and search your calendar. You will understand when to apply different event types such as tasks and appointment schedules. You will explore the Google Calendar settings that are available for you to customize Google Calendar to suit your way of working. During the course you will learn how to create additional calendars, share your calendars with others, and access other calendars in your organization.
Gmail is Google’s cloud based email service that allows you to access your messages from any computer or device with just a web browser. In this course, you’ll learn how to compose, send and reply to messages. You will also explore some of the common actions that can be applied to a Gmail message, and learn how to organize your mail using Gmail labels. You will explore some common Gmail settings and features. For example, you will learn how to manage your own personal contacts and groups, customize your Gmail Inbox to suit your way of working, and create your own email signatures and templates. Google is famous for search. Gmail also includes powerful search and filtering. You will explore Gmail’s advanced search and learn how to filter messages automatically.
Organizations of all sizes are embracing the power and flexibility of the cloud to transform how they operate. However, managing and scaling cloud resources effectively can be a complex task. Scaling with Google Cloud Operations explores the fundamental concepts of modern operations, reliability, and resilience in the cloud, and how Google Cloud can help support these efforts. Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
Many traditional enterprises use legacy systems and applications that can't stay up-to-date with modern customer expectations. Business leaders often have to choose between maintaining their aging IT systems or investing in new products and services. "Modernize Infrastructure and Applications with Google Cloud" explores these challenges and offers solutions to overcome them by using cloud technology. Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
Cloud technology can bring great value to an organization, and combining the power of cloud technology with data has the potential to unlock even more value and create new customer experiences. “Exploring Data Transformation with Google Cloud” explores the value data can bring to an organization and ways Google Cloud can make data useful and accessible. Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
There's much excitement about cloud technology and digital transformation, but often many unanswered questions. For example: What is cloud technology? What does digital transformation mean? How can cloud technology help your organization? Where do you even begin? If you've asked yourself any of these questions, you're in the right place. This course provides an overview of the types of opportunities and challenges that companies often encounter in their digital transformation journey. If you want to learn about cloud technology so you can excel in your role and help build the future of your business, then this introductory course on digital transformation is for you. This course is part of the Cloud Digital Leader learning path.
Da die Nutzung von künstlicher Intelligenz und Machine Learning in Unternehmen weiter zunimmt, wird auch deren verantwortungsbewusste Entwicklung ein immer wichtigeres Thema. Dabei ist es für viele schwierig, die Überlegungen zur verantwortungsbewussten Anwendung von KI in die Praxis umzusetzen. Wenn Sie wissen möchten, wie sich die verantwortungsbewusste Anwendung von KI in die Praxis umsetzen, also operationalisieren lässt, finden Sie in diesem Kurs entsprechende Hilfestellungen. In diesem Kurs erfahren Sie, wie dies mit Google Cloud heutzutage möglich ist, inklusive entsprechender Best Practices und Erkenntnisse. Es wird gezeigt, welches Framework Google Cloud bietet, um einen eigenen Ansatz für die verantwortungsbewusste Anwendung von KI zu entwickeln.
This content is deprecated. Please see the latest version of the course, here.
In diesem Kurs werden Diffusion-Modelle vorgestellt, eine Gruppe verschiedener Machine Learning-Modelle, die kürzlich einige vielversprechende Fortschritte im Bereich Bildgenerierung gemacht haben. Diffusion-Modelle basieren auf physikalischen Konzepten der Thermodynamik und sind in den letzten Jahren in der Forschung und Industrie sehr beliebt geworden. Dabei stützen sich Diffusion-Modelle auf viele innovative Modelle und Tools zur Bildgenerierung in Google Cloud. In diesem Kurs werden Ihnen die theoretischen Grundlagen der Diffusion-Modelle erläutert und wie Sie diese Modelle über Vertex AI trainieren und bereitstellen können.
Earn a skill badge by passing the final quiz, you'll demonstrate your understanding of foundational concepts in generative AI. A skill badge is a digital badge issued by Google Cloud in recognition of your knowledge of Google Cloud products and services. Share your skill badge by making your profile public and adding it to your social media profile.
In diesem Einführungskurs im Microlearning-Format wird erklärt, was verantwortungsbewusste Anwendung von KI bedeutet, warum sie wichtig ist und wie Google dies in seinen Produkten berücksichtigt. Darüber hinaus werden die 7 KI-Grundsätze von Google behandelt.
In diesem Einführungskurs im Microlearning-Format wird untersucht, was Large Language Models (LLM) sind, für welche Anwendungsfälle sie genutzt werden können und wie die LLM-Leistung durch Feinabstimmung von Prompts gesteigert werden kann. Darüber hinaus werden Tools von Google behandelt, die das Entwickeln eigener Anwendungen basierend auf generativer KI ermöglichen.
A Business Leader in Generative AI can articulate the capabilities of core cloud Generative AI products and services and understand how they benefit organizations. This course provides an overview of the types of opportunities and challenges that companies often encounter in their digital transformation journey and how they can leverage Google Cloud's generative AI products to overcome these challenges.
Earn a skill badge by completing the Configure your Workplace: Google Workspace for IT Admins quest, where you will get try out the Admin role for Workspace and learn to provision Groups, manage applications, security, and manage Meet. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the skill badge quest, and final assessment challenge lab, to receive a digital badge that you can share with your network.
In diesem Einführungskurs im Microlearning-Format wird erklärt, was generative KI ist, wie sie genutzt wird und wie sie sich von herkömmlichen Methoden für Machine Learning unterscheidet. Darüber hinaus werden Tools von Google behandelt, mit denen Sie eigene Anwendungen basierend auf generativer KI entwickeln können.
Planning for a Google Workspace Deployment is the final course in the Google Workspace Administration series. In this course, you will be introduced to Google's deployment methodology and best practices. You will follow Katelyn and Marcus as they plan for a Google Workspace deployment at Cymbal. They'll focus on the core technical project areas of provisioning, mail flow, data migration, and coexistence, and will consider the best deployment strategy for each area. You will also be introduced to the importance of Change Management in a Google Workspace deployment, ensuring that users make a smooth transition to Google Workspace and gain the benefits of work transformation through communications, support, and training. This course covers theoretical topics, and does not have any hands on exercises. If you haven’t already done so, please cancel your Google Workspace trial now to avoid any unwanted charges.
This course equips learners with skills to govern data within their Google Workspace environment. Learners will explore data loss prevention rules in Gmail and Drive to prevent data leakage. They will then learn how to use Google Vault for data retention, preservation, and retrieval purposes. Next, they will learn how to configure data regions and export settings to align with regulations. Finally, learners will discover how to classify data using labels for enhanced organization and security.
This course empowers learners to secure their Google Workspace environment. Learners will implement strong password policies and two-step verification to govern user access. They will then utilize the security investigation tool to proactively identify and respond to security risks. Next, they will manage third-party app access and mobile devices to ensure security. Finally, learners will enforce email security and compliance measures to protect organizational data.
This course was designed to give learners a comprehensive understanding of Google Workspace core services. Learners will explore enabling, disabling, and configuring settings for these services, including Gmail, Calendar, Drive, Meet, Chat, and Docs. Next, they'll learn how to deploy and manage Gemini to empower their users. Finally, learners will examine use cases for AppSheet and Apps Script to automate tasks and extend the functionality of Google Workspace applications.
This course was designed to provide an understanding of user and resource management in Google Workspace. Learners will explore the configuration of organizational units to align with their organization's needs. Additionally, learners will discover how to manage various types of Google Groups. They will also develop expertise in managing domain settings within Google Workspace. Finally, learners will master the optimization and structuring of resources within their Google Workspace environment.