회원 가입일: 2021
DEPRECATED Create Conversational AI Agents with Dialogflow CX
Earned 7월 7, 2022 EDT
Virtual Agent Development in Dialogflow ES for Software Devs
Earned 5월 11, 2022 EDT
Virtual Agent Development in Dialogflow CX for Software Devs
Earned 5월 11, 2022 EDT
클라우드 엔지니어링
Earned 9월 9, 2021 EDT
GCP Essentials
Earned 8월 27, 2021 EDT
Earn a skill badge by completing the Create Conversational AI Agents with Dialogflow CX quest, where you will learn how to create a conversational virtual agent, including how to: define intents and entities, use versions and environments, create conversational branching, and use IVR features. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge quest, and the final assessment challenge lab, to receive a skill badge that you can share with your network.
Welcome to "CCAI Virtual Agent Development in Dialogflow ES for Software Developers", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn to use additional features of Dialogflow ES for your virtual agent, create a Firestore instance to store customer data, and implement cloud functions that access the data. With the ability to read and write customer data, learner’s virtual agents are conversationally dynamic and able to defer contact center volume from human agents. You'll be introduced to methods for testing your virtual agent and logs which can be useful for understanding issues that arise. Lastly, learn about connectivity protocols, APIs, and platforms for integrating your virtual agent with services already established for your business.
Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise. This is an intermediate course, intended for learners with the following type of role: Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.
이 초급 과정에서는 다른 과정과 차별화된 실습을 제공합니다. 이 과정은 IT 전문가에게 Google Cloud 공인 어소시에이트 클라우드 엔지니어 자격증 시험에서 다루는 주제와 서비스에 대한 실무형 실습을 제공하도록 선별되었습니다. IAM, 네트워킹, Kubernetes Engine 배포 등에 대해 다루며 Google Cloud 지식을 테스트해 볼 수 있는 구체적인 실습으로 구성되어 있습니다. 이러한 실습만으로도 기술과 역량을 향상시킬 수 있지만 시험 가이드 및 함께 제공되는 다른 준비용 리소스도 검토해 보시기 바랍니다.
가장 인기 있는 이 탐구 과정에서 Google Cloud를 처음으로 실습할 수 있습니다. Stackdriver 및 Kubernetes의 고급 개념으로 실습하여 VM 가동, 키 인프라 도구 구성과 같은 기본사항을 익혀 보세요.