Miembro desde 2021
DEPRECATED Create Conversational AI Agents with Dialogflow CX
Earned jul 7, 2022 EDT
Virtual Agent Development in Dialogflow ES for Software Devs
Earned may 11, 2022 EDT
Virtual Agent Development in Dialogflow CX for Software Devs
Earned may 11, 2022 EDT
Ingeniería de la nube
Earned sep 9, 2021 EDT
Google Cloud Essentials
Earned ago 27, 2021 EDT
Earn a skill badge by completing the Create Conversational AI Agents with Dialogflow CX quest, where you will learn how to create a conversational virtual agent, including how to: define intents and entities, use versions and environments, create conversational branching, and use IVR features. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge quest, and the final assessment challenge lab, to receive a skill badge that you can share with your network.
Welcome to "CCAI Virtual Agent Development in Dialogflow ES for Software Developers", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn to use additional features of Dialogflow ES for your virtual agent, create a Firestore instance to store customer data, and implement cloud functions that access the data. With the ability to read and write customer data, learner’s virtual agents are conversationally dynamic and able to defer contact center volume from human agents. You'll be introduced to methods for testing your virtual agent and logs which can be useful for understanding issues that arise. Lastly, learn about connectivity protocols, APIs, and platforms for integrating your virtual agent with services already established for your business.
Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise. This is an intermediate course, intended for learners with the following type of role: Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.
Este curso introductorio es único entre las demás ofertas de cursos. Los labs se seleccionaron para brindar a los profesionales de TI experiencia práctica con los temas y servicios que aparecen en la certificación Associate Cloud Engineer de Google Cloud. Este curso se compone de labs específicos que abarcan desde IAM y redes hasta la implementación de Kubernetes Engine, y que pondrán a prueba tus conocimientos sobre Google Cloud. Ten en cuenta que, si bien realizar estos labs te permitirá aumentar tus capacidades y habilidades, te recomendamos que además consultes la guía del examen y otros recursos de preparación disponibles.
En esta Quest de nivel básico, adquirirá experiencia práctica en las herramientas y los servicios fundamentales de Google Cloud Platform. GCP Essentials es la primera Quest recomendada para el estudiante de Google Cloud. Ingresará con poco o ningún conocimiento previo sobre la nube, y saldrá con experiencia práctica que podrá aplicar a su primer proyecto de GCP. Desde la escritura de comandos de Cloud Shell y la implementación de su primera máquina virtual hasta la ejecución de aplicaciones en Kubernetes Engine o mediante el balanceo de cargas, GCP Essentials es una excelente introducción a las funciones básicas de la plataforma. En los videos de 1 minuto, se le explicarán los conceptos clave de cada lab.