Rejoindre Se connecter

Venu Gopal Gadde

Date d'abonnement : 2021

Ligue d'Argent

9600 points
Google Cloud Big Data and Machine Learning Fundamentals Earned fév. 8, 2023 EST
Build Data Lakes and Data Warehouses on Google Cloud Earned fév. 8, 2023 EST
Build Infrastructure with Terraform on Google Cloud Earned août 3, 2022 EDT
Implementing Cloud Load Balancing for Compute Engine Earned juil. 30, 2022 EDT
Getting Started with Google Kubernetes Engine Earned juil. 29, 2022 EDT
Set Up an App Dev Environment on Google Cloud Earned juil. 26, 2022 EDT
Cloud Engineering Earned juil. 21, 2022 EDT
CCAI Operations and Implementation Earned mars 9, 2022 EST
Virtual Agent Development in Dialogflow CX for Citizen Devs Earned mars 8, 2022 EST
Virtual Agent Development in Dialogflow ES for Citizen Devs Earned mars 7, 2022 EST
Virtual Agent Development in Dialogflow ES for Software Devs Earned fév. 16, 2022 EST
Virtual Agent Development in Dialogflow CX for Software Devs Earned jan. 13, 2022 EST
Contact Center AI: Conversational Design Fundamentals Earned jan. 12, 2022 EST
Customer Experiences with Contact Center AI Earned jan. 12, 2022 EST
Google Cloud Essentials Earned déc. 20, 2021 EST

This course introduces the Google Cloud big data and machine learning products and services that support the data-to-AI lifecycle. It explores the processes, challenges, and benefits of building a big data pipeline and machine learning models with Vertex AI on Google Cloud.

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While the traditional approaches of using data lakes and data warehouses can be effective, they have shortcomings, particularly in large enterprise environments. This course introduces the concept of a data lakehouse and the Google Cloud products used to create one. A lakehouse architecture uses open-standard data sources and combines the best features of data lakes and data warehouses, which addresses many of their shortcomings.

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Complete the intermediate Build Infrastructure with Terraform on Google Cloud skill badge to demonstrate skills in the following: Infrastructure as Code (IaC) principles using Terraform, provisioning and managing Google Cloud resources with Terraform configurations, effective state management (local and remote), and modularizing Terraform code for reusability and organization.

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Complete the introductory Implementing Cloud Load Balancing for Compute Engine skill badge to demonstrate skills in the following: creating and deploying virtual machines in Compute Engine and configuring network and application load balancers.

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Welcome to the Getting Started with Google Kubernetes Engine course. If you're interested in Kubernetes, a software layer that sits between your applications and your hardware infrastructure, then you’re in the right place! Google Kubernetes Engine brings you Kubernetes as a managed service on Google Cloud. The goal of this course is to introduce the basics of Google Kubernetes Engine, or GKE, as it’s commonly referred to, and how to get applications containerized and running in Google Cloud. The course starts with a basic introduction to Google Cloud, and is then followed by an overview of containers and Kubernetes, Kubernetes architecture, and Kubernetes operations.

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Earn a skill badge by completing the Set Up an App Dev Environment on Google Cloud skill badge course, where you learn how to build and connect storage-centric cloud infrastructure using the basic capabilities of the following technologies: Cloud Storage, Identity and Access Management, Cloud Functions, and Pub/Sub.

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This fundamental-level quest is unique amongst the other quest offerings. The labs have been curated to give IT professionals hands-on practice with topics and services that appear in the Google Cloud Certified Associate Cloud Engineer Certification. From IAM, to networking, to Kubernetes engine deployment, this quest is composed of specific labs that will put your Google Cloud knowledge to the test. Be aware that while practice with these labs will increase your skills and abilities, we recommend that you also review the exam guide and other available preparation resources.

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Welcome to "CCAI Operations and Implementation", the fourth course in the "Customer Experiences with Contact Center AI" series. In this course, learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale. In this course, you'll be introduced to Agent Assist and the technology it uses so you can delight your customers with the efficiencies and accuracy of services provided when customers require human agents, connectivity protocols, APIs, and platforms which you can use to create an integration between your virtual agent and the services already established for your business, Dialogflow's Environment Management tool for deployment of different versions of your virtual agent for various purposes, compliance measures and regulations you should be aware of when bringing your virtual agent to production, and you'll be given tips from virtua…

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Welcome to "Virtual Agent Development in Dialogflow CX for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations using Dialogflow CX.

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Welcome to "Virtual Agent Development in Dialogflow ES for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will use Dialogflow ES to create virtual agents and test them using the Dialogflow ES simulator. This course also provides best practices on developing virtual agents. You will also be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations. Through a combination of presentations, demos, and hands-on labs, participants learn how to create virtual agents. This is an intermediate course, intended for learners with the following types of roles: Conversational designers: Designs the user experience of a virtual assistant. Translates the brand's business requirements into natural dialog flows. Citizen developers: Creates new business applications fo…

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Welcome to "CCAI Virtual Agent Development in Dialogflow ES for Software Developers", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn to use additional features of Dialogflow ES for your virtual agent, create a Firestore instance to store customer data, and implement cloud functions that access the data. With the ability to read and write customer data, learner’s virtual agents are conversationally dynamic and able to defer contact center volume from human agents. You'll be introduced to methods for testing your virtual agent and logs which can be useful for understanding issues that arise. Lastly, learn about connectivity protocols, APIs, and platforms for integrating your virtual agent with services already established for your business.

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Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise. This is an intermediate course, intended for learners with the following type of role: Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.

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Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.

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Learn how to design, develop, and deploy customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You'll also learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale.

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In this introductory-level course, you get hands-on practice with the Google Cloud’s fundamental tools and services. Optional videos are provided to provide more context and review for the concepts covered in the labs. Google Cloud Essentials is a recommendeded first course for the Google Cloud learner - you can come in with little or no prior cloud knowledge, and come out with practical experience that you can apply to your first Google Cloud project. From writing Cloud Shell commands and deploying your first virtual machine, to running applications on Kubernetes Engine or with load balancing, Google Cloud Essentials is a prime introduction to the platform’s basic features.

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