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Hiba Shabu

成为会员时间：2023

白银联赛

29237 积分
Gen AI Apps: Transform Your Work Earned Aug 22, 2025 EDT
Gen AI: Navigate the Landscape Earned Aug 20, 2025 EDT
Gen AI: Unlock Foundational Concepts Earned Aug 18, 2025 EDT
Intro to CCAI and CCAI Engagement Framework Earned Aug 14, 2025 EDT
Generative AI for Marketing Earned Aug 4, 2025 EDT
Gen AI: Beyond the Chatbot Earned Jun 27, 2025 EDT
Deploy Google Agentspace Earned Jun 23, 2025 EDT
Handle Consumer Interactions with CCAIP Earned Apr 22, 2025 EDT
Manage Functions and Reporting with CCAIP Earned Apr 22, 2025 EDT
Contact Center as a Service Implementation Earned Apr 19, 2025 EDT
Text Prompt Engineering Techniques Earned Sep 24, 2024 EDT
Modernize Infrastructure and Applications with Google Cloud Earned May 29, 2024 EDT
Innovating with Google Cloud Artificial Intelligence Earned May 29, 2024 EDT
Google Cloud Marketplace VM Onboarding Earned May 7, 2024 EDT
Google Cloud Marketplace SaaS Onboarding Earned Apr 4, 2024 EDT
在 Google Cloud 上实施云安全基础措施 Earned Feb 28, 2024 EST
构建安全的 Google Cloud 网络 Earned Feb 28, 2024 EST
DEPRECATED Network Performance and Optimization Earned Feb 27, 2024 EST
Securing your Network with Cloud Armor Earned Feb 26, 2024 EST
Automate Deployment and Manage Traffic on a Google Cloud Network Earned Oct 25, 2023 EDT
使用 Google Cloud Observability 进行监控和记录 Earned Oct 18, 2023 EDT
在 Google Cloud 上设置应用开发环境 Earned Oct 17, 2023 EDT
在 Compute Engine 上实现负载均衡 Earned Oct 16, 2023 EDT
Google Cloud 重要基础设施：基础 Earned Oct 11, 2023 EDT
Google Cloud 基础知识：核心基础设施 Earned Oct 6, 2023 EDT

Transform Your Work With Gen AI Apps is the fourth course of the Gen AI Leader learning path. This course introduces Google's gen AI applications, such as Gemini for Workspace and NotebookLM. It guides you through concepts like grounding, retrieval augmented generation, constructing effective prompts and building automated workflows.

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Gen AI: Navigate the Landscape is the third course of the Gen AI Leader learning path. Gen AI is changing how we work and interact with the world around us. But as a leader, how can you harness its power to drive real business outcomes? In this course, you explore the different layers of building gen AI solutions, Google Cloud’s offerings, and the factors to consider when selecting a solution.

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Gen AI: Unlock Foundational Concepts is the second course of the Gen AI Leader learning path. In this course, you unlock the foundational concepts of generative AI by exploring the differences between AI, ML, and gen AI, and understanding how various data types enable generative AI to address business challenges. You also gain insights into Google Cloud strategies to address the limitations of foundation models and the key challenges for responsible and secure AI development and deployment.

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This is a introductory course to all solutions in the Contact Centre AI (CCAI) portfolio and the Generative AI features that are poised to transform them. The course also explores the CCAI go to market and engagement model, the business case around CCAI, as well as the use cases and user personas addressed by the solution.

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Leverage Google Cloud and generative AI to build powerful marketing apps and analyze data effectively.

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Gen AI: Beyond the Chatbot is the first course of the Gen AI Leader learning path and has no prerequisites. This course aims to move beyond the basic understanding of chatbots to explore the true potential of generative AI for your organization. You explore concepts like foundation models and prompt engineering, which are crucial for leveraging the power of gen AI. The course also guides you through important considerations you should make when developing a successful gen AI strategy for your organization.

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In this skill badge, you will demonstrate your ability to deploy Google Agentspace and set up data stores and actions. To learn these skills, we encourage you to take the course Accelerate Knowledge Exchange with Agentspace.

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This course teaches contact center agents about the core agent features and functionality in Contact Center AI Platform (CCAIP). CCAIP is a unified contact center platform that accelerates an organization's ability to leverage and deploy CCAI without relying on multiple technology providers. This course is most appropriate for those who handle consumer interactions via chat and call.

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Manage Functions and Reporting with CCAI Platform provides end-users with essential training about the core features, functionality, monitoring, reporting, and configuration information that is most relevant to the role. This course is most appropriate for those at the managerial level of the contact center who are tasked with monitoring the effectiveness, efficiency, and KPI attainment for all consumer interactions. While this program will review some aspects of settings and configuration options, the major focus is on reporting functionality in CCAI Platform.

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An AI-driven Contact Center as a Service (CCaaS) solution that is built natively on Google Cloud. The Implementation course provides Partners with essential training about the delivery of key features and functionality. The course explores how to leverage your key understanding of the product into successful customer implementation engagements with tips, best practices, guides, and more. Note: This product was previously called Contact Center AI (CCAI) Platform you may see references to that name still in the course, however the course is technically correct.

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Text Prompt Engineering Techniques introduces you to consider different strategic approaches & techniques to deploy when writing prompts for text-based generative AI tasks.

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Many traditional enterprises use legacy systems and applications that can't stay up-to-date with modern customer expectations. Business leaders often have to choose between maintaining their aging IT systems or investing in new products and services. "Modernize Infrastructure and Applications with Google Cloud" explores these challenges and offers solutions to overcome them by using cloud technology. Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.

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Artificial intelligence (AI) and machine learning (ML) represent an important evolution in information technologies that are quickly transforming a wide range of industries. “Innovating with Google Cloud Artificial Intelligence” explores how organizations can use AI and ML to transform their business processes. Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.

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This course will walk you through the process of onboarding a VM product on Google Cloud Marketplace

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This course will walk you through the process of Google Cloud Marketplace SaaS Onboarding.

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完成在 Google Cloud 上实施云安全基础措施技能徽章中级课程， 展示自己在以下方面的技能：使用 Identity and Access Management (IAM) 创建和分配角色； 创建和管理服务账号；跨虚拟私有云 (VPC) 网络实现专用连接； 使用 Identity-Aware Proxy 限制应用访问权限； 使用 Cloud Key Management Service (KMS) 管理密钥和加密数据；创建专用 Kubernetes 集群。 技能徽章是由 Google Cloud 颁发的专有数字徽章，旨在认可 您在 Google Cloud 产品与服务方面的熟练度；您需要在 交互式实操环境中参加考核，证明自己运用所学知识的能力后才能获得。完成此技能 徽章课程和作为最终评估的实验室挑战赛，即可获得技能徽章， 并在您的社交圈中秀一秀自己的能力。

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完成构建安全的 Google Cloud 网络课程，赢取技能徽章。在此课程中，您将了解与网络有关的众多 资源，以便在 Google Cloud 上构建、扩缩和保护自己的应用。 技能徽章是由 Google Cloud 颁发的专有数字徽章，旨在认可 您在 Google Cloud 产品与服务方面的熟练度；您需要在 交互式实操环境中参加考核，证明自己运用所学知识的能力后才能获得此徽章。完成此技能 徽章课程和作为最终评估的实验室挑战赛，即可获得技能徽章， 在您的人际圈中炫出自己的技能。

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If you want to take your Google Cloud networking skills to the next level, look no further. This course is composed of labs that cover real-life use cases and it will teach you best practices for overcoming common networking bottlenecks. From getting hands-on practice with testing and improving network performance, to integrating high-throughput VPNs and networking tiers, Network Performance and Optimization is an essential course for Google Cloud developers who are looking to double down on application speed and robustness.

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Learn to secure your deployments on Google Cloud, including: how to use Cloud Armor bot management to mitigate bot risk and control access from automated clients; use Cloud Armor denylists to restrict or allow access to your HTTP(S) load balancer at the edge of the Google Cloud; apply Cloud Armor security policies to restrict access to cache objects on Cloud CDN and Google Cloud Storage; and mitigate common vulnerabilities using Cloud Armor WAF rules.

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Networking is a principle theme of cloud computing. It’s the underlying structure of Google Cloud, and it’s what connects all your resources and services to one another. This course will cover essential Google Cloud networking services and will give you hands-on practice with specialized tools for developing mature networks. From learning the ins-and-outs of VPCs, to creating enterprise-grade load balancers, Automate Deployment and Manage Traffic on a Google Cloud Network will give you the practical experience needed so you can start building robust networks right away.

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完成入门级使用 Google Cloud Observability 进行监控和记录技能徽章课程， 展示自己在以下方面的技能：监控 Compute Engine 中的虚拟机； 利用 Cloud Monitoring 监控多个项目；将监控和日志记录功能扩展到 Cloud Functions； 创建和发送自定义应用指标；以及根据自定义指标配置 Cloud Monitoring 提醒。 技能徽章是由 Google Cloud 颁发的专属数字徽章，旨在认可 您在 Google Cloud 产品与服务方面的熟练度；您需要在 交互式实操环境中参加考核，证明自己运用所学知识的能力后才能获得。完成此技能 徽章课程和作为最终评估的实验室挑战赛，获得技能徽章， 在您的人际圈中炫出自己的技能。

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完成“在 Google Cloud 上设置应用开发环境”课程，赢取技能徽章；通过该课程，您将了解如何使用以下技术的基本功能来构建和连接以存储为中心的云基础设施： Cloud Storage、Identity and Access Management、Cloud Functions 和 Pub/Sub。 技能徽章是由 Google Cloud 颁发的专属数字徽章， 旨在认可您在 Google Cloud 产品与服务方面的熟练度；您需要在交互式实操环境中参加考核，证明自己运用所学知识的能力后才能获得。完成此技能徽章课程和作为最终评估的实验室挑战赛，获得技能徽章，在您的人际圈中炫出自己的技能。

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完成入门级在 Compute Engine 上实现负载均衡技能徽章课程，展示自己在以下方面的技能： 编写 gcloud 命令和使用 Cloud Shell，在 Compute Engine 中创建和部署虚拟机， 以及配置网络和 HTTP 负载均衡器。 技能徽章是由 Google Cloud 颁发的专属数字徽章， 旨在认可您在 Google Cloud 产品与服务方面的熟练度； 该课程会检验您在交互式实操环境中运用所学知识的 能力。完成此技能徽章课程和作为最终评估的实验室挑战赛， 即可获得技能徽章，并在您的圈子中秀一秀。

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这门自助式速成课程向学员介绍 Google Cloud 提供的灵活全面的基础架构和平台服务，其中着重介绍了 Compute Engine。学员将通过一系列视频讲座、演示和动手实验，探索和部署各种解决方案元素，包括网络、虚拟机和应用服务等基础架构组件。您将学习如何通过控制台和 Cloud Shell 使用 Google Cloud。您还将了解云架构师角色、基础架构设计方法以及虚拟网络配置和虚拟私有云 (VPC)、项目、网络、子网、IP 地址、路由及防火墙规则。

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“Google Cloud 基础知识：核心基础设施”介绍在使用 Google Cloud 时会遇到的重要概念和术语。本课程通过视频和实操实验来介绍并比较 Google Cloud 的多种计算和存储服务，并提供重要的资源和政策管理工具。

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