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Hiba Shabu

Member since 2023

Silver League

29237 points
Gen AI Apps: Transform Your Work Earned Ağu 22, 2025 EDT
Gen AI: Navigate the Landscape Earned Ağu 20, 2025 EDT
Gen AI: Unlock Foundational Concepts Earned Ağu 18, 2025 EDT
Intro to CCAI and CCAI Engagement Framework Earned Ağu 14, 2025 EDT
Generative AI for Marketing Earned Ağu 4, 2025 EDT
Gen AI: Beyond the Chatbot Earned Haz 27, 2025 EDT
Deploy Google Agentspace Earned Haz 23, 2025 EDT
Handle Consumer Interactions with CCAIP Earned Nis 22, 2025 EDT
Manage Functions and Reporting with CCAIP Earned Nis 22, 2025 EDT
Contact Center as a Service Implementation Earned Nis 19, 2025 EDT
Text Prompt Engineering Techniques Earned Eyl 24, 2024 EDT
Modernize Infrastructure and Applications with Google Cloud Earned May 29, 2024 EDT
Innovating with Google Cloud Artificial Intelligence Earned May 29, 2024 EDT
Google Cloud Marketplace VM Onboarding Earned May 7, 2024 EDT
Google Cloud Marketplace SaaS Onboarding Earned Nis 4, 2024 EDT
Implement Cloud Security Fundamentals on Google Cloud Earned Şub 28, 2024 EST
Güvenli Bir Google Cloud Ağı Oluşturma Earned Şub 28, 2024 EST
DEPRECATED Network Performance and Optimization Earned Şub 27, 2024 EST
Securing your Network with Cloud Armor Earned Şub 26, 2024 EST
Automate Deployment and Manage Traffic on a Google Cloud Network Earned Eki 25, 2023 EDT
Monitor and Log with Google Cloud Observability Earned Eki 18, 2023 EDT
Google Cloud'da Uygulama Geliştirme Ortamı Oluşturma Earned Eki 17, 2023 EDT
Compute Engine'de Yük Dengelemeyi Uygulama Earned Eki 16, 2023 EDT
Essential Google Cloud Infrastructure: Foundation Earned Eki 11, 2023 EDT
Google Cloud Fundamentals: Core Infrastructure Earned Eki 6, 2023 EDT

Transform Your Work With Gen AI Apps is the fourth course of the Gen AI Leader learning path. This course introduces Google's gen AI applications, such as Gemini for Workspace and NotebookLM. It guides you through concepts like grounding, retrieval augmented generation, constructing effective prompts and building automated workflows.

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Gen AI: Navigate the Landscape is the third course of the Gen AI Leader learning path. Gen AI is changing how we work and interact with the world around us. But as a leader, how can you harness its power to drive real business outcomes? In this course, you explore the different layers of building gen AI solutions, Google Cloud’s offerings, and the factors to consider when selecting a solution.

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Gen AI: Unlock Foundational Concepts is the second course of the Gen AI Leader learning path. In this course, you unlock the foundational concepts of generative AI by exploring the differences between AI, ML, and gen AI, and understanding how various data types enable generative AI to address business challenges. You also gain insights into Google Cloud strategies to address the limitations of foundation models and the key challenges for responsible and secure AI development and deployment.

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This is a introductory course to all solutions in the Contact Centre AI (CCAI) portfolio and the Generative AI features that are poised to transform them. The course also explores the CCAI go to market and engagement model, the business case around CCAI, as well as the use cases and user personas addressed by the solution.

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Leverage Google Cloud and generative AI to build powerful marketing apps and analyze data effectively.

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Gen AI: Beyond the Chatbot is the first course of the Gen AI Leader learning path and has no prerequisites. This course aims to move beyond the basic understanding of chatbots to explore the true potential of generative AI for your organization. You explore concepts like foundation models and prompt engineering, which are crucial for leveraging the power of gen AI. The course also guides you through important considerations you should make when developing a successful gen AI strategy for your organization.

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In this skill badge, you will demonstrate your ability to deploy Google Agentspace and set up data stores and actions. To learn these skills, we encourage you to take the course Accelerate Knowledge Exchange with Agentspace.

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This course teaches contact center agents about the core agent features and functionality in Contact Center AI Platform (CCAIP). CCAIP is a unified contact center platform that accelerates an organization's ability to leverage and deploy CCAI without relying on multiple technology providers. This course is most appropriate for those who handle consumer interactions via chat and call.

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Manage Functions and Reporting with CCAI Platform provides end-users with essential training about the core features, functionality, monitoring, reporting, and configuration information that is most relevant to the role. This course is most appropriate for those at the managerial level of the contact center who are tasked with monitoring the effectiveness, efficiency, and KPI attainment for all consumer interactions. While this program will review some aspects of settings and configuration options, the major focus is on reporting functionality in CCAI Platform.

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An AI-driven Contact Center as a Service (CCaaS) solution that is built natively on Google Cloud. The Implementation course provides Partners with essential training about the delivery of key features and functionality. The course explores how to leverage your key understanding of the product into successful customer implementation engagements with tips, best practices, guides, and more. Note: This product was previously called Contact Center AI (CCAI) Platform you may see references to that name still in the course, however the course is technically correct.

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Text Prompt Engineering Techniques introduces you to consider different strategic approaches & techniques to deploy when writing prompts for text-based generative AI tasks.

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Many traditional enterprises use legacy systems and applications that can't stay up-to-date with modern customer expectations. Business leaders often have to choose between maintaining their aging IT systems or investing in new products and services. "Modernize Infrastructure and Applications with Google Cloud" explores these challenges and offers solutions to overcome them by using cloud technology. Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.

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Artificial intelligence (AI) and machine learning (ML) represent an important evolution in information technologies that are quickly transforming a wide range of industries. “Innovating with Google Cloud Artificial Intelligence” explores how organizations can use AI and ML to transform their business processes. Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.

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This course will walk you through the process of onboarding a VM product on Google Cloud Marketplace

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This course will walk you through the process of Google Cloud Marketplace SaaS Onboarding.

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Complete the intermediate Implement Cloud Security Fundamentals on Google Cloud skill badge to demonstrate skills in the following: creating and assigning roles with Identity and Access Management (IAM); creating and managing service accounts; enabling private connectivity across virtual private cloud (VPC) networks; restricting application access using Identity-Aware Proxy; managing keys and encrypted data using Cloud Key Management Service (KMS); and creating a private Kubernetes cluster. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the skill badge course, and final assessment challenge lab, to receive a digital badge that you can share with your network.

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Güvenli Bir Google Cloud Ağı Oluşturma kursunu tamamlayarak beceri rozeti kazanın. Bu kursta, Google Cloud'da uygulamalarınızı derlemek, ölçeklendirmek ve korumak için ağla ilgili birden fazla kaynak hakkında bilgi edineceksiniz. Beceri rozeti, Google Cloud ürün ve hizmetlerindeki uzmanlık düzeyiniz karşılığında Google Cloud tarafından verilen özel bir dijital rozettir. Bilgilerinizi, etkileşimli ve uygulamalı bir ortamda kullanma becerinizi test eder. Ağınızla paylaşabileceğiniz dijital bir rozet kazanmak için bu beceri rozetini ve son değerlendirme niteliğindeki yarışma laboratuvarını tamamlayın.

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If you want to take your Google Cloud networking skills to the next level, look no further. This course is composed of labs that cover real-life use cases and it will teach you best practices for overcoming common networking bottlenecks. From getting hands-on practice with testing and improving network performance, to integrating high-throughput VPNs and networking tiers, Network Performance and Optimization is an essential course for Google Cloud developers who are looking to double down on application speed and robustness.

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Learn to secure your deployments on Google Cloud, including: how to use Cloud Armor bot management to mitigate bot risk and control access from automated clients; use Cloud Armor denylists to restrict or allow access to your HTTP(S) load balancer at the edge of the Google Cloud; apply Cloud Armor security policies to restrict access to cache objects on Cloud CDN and Google Cloud Storage; and mitigate common vulnerabilities using Cloud Armor WAF rules.

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Networking is a principle theme of cloud computing. It’s the underlying structure of Google Cloud, and it’s what connects all your resources and services to one another. This course will cover essential Google Cloud networking services and will give you hands-on practice with specialized tools for developing mature networks. From learning the ins-and-outs of VPCs, to creating enterprise-grade load balancers, Automate Deployment and Manage Traffic on a Google Cloud Network will give you the practical experience needed so you can start building robust networks right away.

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Complete the introductory Monitor and Log with Google Cloud Observability skill badge to demonstrate skills in the following: monitoring virtual machines in Compute Engine, utilizing Cloud Monitoring for multi-project oversight, extending monitoring and logging capabilities to Cloud Functions, creating and sending custom application metrics, and configuring Cloud Monitoring alerts based on custom metrics. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge course and the final assessment challenge lab to receive a skill badge that you can share with your network.

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Google Cloud'da Uygulama Geliştirme Ortamı Oluşturma kursunu tamamlayarak beceri rozeti kazanın. Bu kursta Cloud Storage, Identity and Access Management, Cloud Functions ve Pub/Sub gibi teknolojilerin temel özelliklerini kullanarak depolama odaklı bulut altyapısı oluşturma ve bu altyapıyla bağlantı kurmayı öğreneceksiniz. Beceri rozeti, Google Cloud ürünleri ve hizmetlerindeki uzmanlık düzeyinizin tanınması amacıyla Google Cloud tarafından verilen özel bir dijital rozettir. Rozeti alabilmek için bildiklerinizi etkileşimli ve uygulamalı bir ortamda başarıyla kullanabilmeniz gerekir. Ağınızla paylaşabileceğiniz bir beceri rozeti kazanmak için bu beceri rozetini ve son değerlendirme niteliğindeki yarışma laboratuvarını tamamlayın.

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Giriş düzeyindeki Compute Engine'de Yük Dengelemeyi Uygulama beceri rozetini tamamlayarak şu konulardaki becerilerinizi gösterin: gcloud komutları yazma ve Cloud Shell kullanma, Compute Engine'de sanal makineler oluşturma ve dağıtma, ağ ve HTTP yük dengeleyicileri yapılandırma. Beceri rozeti, Google Cloud ürün ve hizmetlerine ilişkin uzmanlık düzeyinizin tanınması amacıyla Google Cloud tarafından verilen özel bir rozettir. Bu rozet, bilginizi etkileşimli ve uygulamalı bir ortamda uygulama becerinizi test eder. Ağınızla paylaşabileceğiniz bir beceri rozeti kazanmak için bu beceri rozetini ve son değerlendirme niteliğindeki yarışma laboratuvarını tamamlayın.

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This accelerated on-demand course introduces participants to the comprehensive and flexible infrastructure and platform services provided by Google Cloud with a focus on Compute Engine. Through a combination of video lectures, demos, and hands-on labs, participants explore and deploy solution elements, including infrastructure components such as networks, virtual machines and applications services. You will learn how to use the Google Cloud through the console and Cloud Shell. You'll also learn about the role of a cloud architect, approaches to infrastructure design, and virtual networking configuration with Virtual Private Cloud (VPC), Projects, Networks, Subnetworks, IP addresses, Routes, and Firewall rules.

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Google Cloud Fundamentals: Core Infrastructure introduces important concepts and terminology for working with Google Cloud. Through videos and hands-on labs, this course presents and compares many of Google Cloud's computing and storage services, along with important resource and policy management tools.

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