How Google Does Machine Learning
Earned Jun 29, 2023 EDT
Vertex AI Studio 简介
Earned Jun 23, 2023 EDT
创建图片标注模型
Earned Jun 22, 2023 EDT
Transformer 模型和 BERT 模型
Earned Jun 21, 2023 EDT
注意力机制
Earned Jun 21, 2023 EDT
编码器-解码器架构
Earned Jun 20, 2023 EDT
图像生成简介
Earned Jun 20, 2023 EDT
Generative AI Fundamentals - 简体中文
Earned Jun 19, 2023 EDT
负责任的 AI 简介
Earned Jun 19, 2023 EDT
大型语言模型简介
Earned Jun 19, 2023 EDT
生成式 AI 简介
Earned Jun 19, 2023 EDT
Google Cloud Big Data and Machine Learning Fundamentals
Earned Jun 13, 2023 EDT
Complete the Extend Gemini Enterprise Assistant Capabilities skill badge to demonstrate your ability to extend Gemini Enterprise assistant's capabilities with actions, grounding with Google Search, and a conversational agent.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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Complete the Create media search and media recommendations applications with AI Applications skill badge to demonstrate your ability to create, configure, and access media search and recommendations applications using AI Applications.
Please note that AI Applications was previously named Agent Builder, so you may encounter this older name within the lab content.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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Do you want to keep your users engaged by suggesting content they'll love?
This course equips you with the skills to build a cutting-edge recommendations app using your own data with no prior machine learning knowledge. You learn to leverage AI Applications to build recommendation applications so that audiences can discover more personalized content, like what to watch or read next, with Google-quality results customized using optimization objectives.
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NotebookLM is an AI-powered collaborator that helps you do your best thinking. After uploading your documents, NotebookLM becomes an instant expert in those sources so you can read, take notes, and collaborate with it to refine and organize your ideas.
NotebookLM Pro gives you everything already included with NotebookLM, as well as higher utilization limits, access to premium features, and additional sharing options and analytics.
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Complete the Configure AI Applications to optimize search results skill badge to demonstrate your proficiency in configuring search results from AI Applications. You will be tasked with implementing search serving controls to boost and bury results, filter entries from search results and display metadata in your search interface.
Please note that AI Applications was previously named Agent Builder, so you may encounter this older name within the lab content.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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If you've worked with data, you know that some data is more reliable than other data.
In this course, you'll learn a variety of techniques to present the most reliable or useful results to your users. Create serving controls to boost or bury search results. Rank search results to ensure that each query is answered by the most relevant data. If needed, tune your search engine. Learn to measure search results to ensure your search applications deliver the best possible results to each user.
(Please note Gemini Enterprise was previously named Google Agentspace, there may be references to the previous product name in this course.)
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Complete the Create and maintain Vertex AI Search data stores skill badge to demonstrate your proficiency in building various types of data stores used in Vertex AI Search applications.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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AI Applications provides built-in analytics for your Vertex AI Search and Gemini Enterprise apps. Learn what metrics are tracked and how to view them in this course.
(Please note Gemini Enterprise was previously named Google Agentspace, there may be references to the previous product name in this course.)
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Initial deployment of Vertex AI Search and Gemini Enterprise apps takes only a few clicks, but getting the configurations right can elevate a deployment from a basic off-the-shelf app to an excellent custom search or recommendations experience.
In this course, you'll learn more about the many ways you can customize and improve search, recommendations, and Gemini Enterprise apps.
(Please note Gemini Enterprise was previously named Google Agentspace, there may be references to the previous product name in this course.)
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Complete the Build search and recommendations AI Applications skill badge to demonstrate your proficiency in deploying search and recommendation applications through AI Applications. Additionally, emphasis is placed on constructing a tailored Q&A system utilizing data stores.
Please note that AI Applications was previously named Agent Builder, so you may encounter this older name within the lab content.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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Data stores represent a simple way to make content available to many types of generative AI applications, including search applications, recommendations engines, Gemini Enterprise apps, Agent Development Kit agents, and apps built with Google Gen AI or LangChain SDKs. Connect data from many sources include Cloud Storage, Google Drive, chat apps, mail apps, ticketing systems, third-party file storage providers, Salesforce, and many more.
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This course introduces AI Applications. You will learn about the types of apps that you can create using AI Applications, the high-level steps that its data stores automate for you, and what advanced features can be enabled for Search apps.
(Please note Gemini Enterprise was previously named Google Agentspace, there may be references to the previous product name in this course.)
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Complete the Extend agent functionality with Webhooks, Tools, and Integrations skill badge to demonstrate your ability to let conversational agents take actions. You will create a flow that calls a webhook and a playbook with a tool and combine them into a hybrid agent. You'll also prepare custom payload for rich content experiences in the Conversational Messenger.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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This course explores the different products and capabilities of Customer Engagement Suite (CES) and Conversational agents. Additionally, it covers the foundational principles of conversation design to craft engaging and effective experiences that emulate human-like experiences specific to the Chat channel.
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Complete the Leverage best practices for developing, operating, and securing production-grade Conversational Agents skill badge to demonstrate your ability to implement a variety of best practices around development, deployment, and security. These will include: Using versions and environments, backing up with Git integration, leveraging test cases and CI/CD testing, tracking conversations with conversation history and logging, redacting data, and securing acceess to agent and webhook endpoints.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have develope…
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Connect Conversational Agents to external systems and APIs to expand what agents can do, designing an end-to-end system that is resilient, fault-tolerant and secure.
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Complete the Improve customer and agent satisfaction with Agent Assist skill badge to demonstrate your proficiency in configuring basic conversational agents that can escalate actions to human agents, and configuring Agent Assist to help human agents with customer queries. You prove your knowledge in configuring Generators for summarization, classification and recommendation of tickets as well leverage tools such as Generative Knowledge Assist, to provide further context to human agents.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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This course will equip you with the tools to develop complex conversational experiences in Conversational Agents using best practices to create production-ready agents.
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This course explores the fundamentals of the feedback loop process for Conversational Agent development and introduces the native capabilities within Conversational Agents that support it. You will also learn about advanced methods and tools to monitor the performance of your Conversational agent in Conversational Agents.
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Complete the Analyze patterns in conversational data with Conversational Insights skill badge to demonstrate your proficiency in analysing customer conversations with Conversational Insights. After completing this challenge, you will be ready to deploy Conversation Insights to improve customer service performance, and create better customer experiences.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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Complete the Build basic Conversational Agents with Playbooks and Flows skill badge to demonstrate your proficiency in building virtual agents using traditional NLU and generative-based features.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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In this course, you will learn the important role that different types of webhooks play in Conversational Agents development, and how to effectively integrate them into your routine configuration of a Conversational Agent. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
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Discover flows in Conversational Agents and learn how to build deterministic chat and voice experiences with language models. Explore key concepts like drivers, intents, and entities, and how to use them to create conversational agents.
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This course explores the foundational principles of conversation design to craft engaging and effective experiences that emulate human-like experiences specific to the Chat channel. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
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This course explores the best practices, methods and tools to programmatically lead CCAI virtual agent delivery. It includes a high level overview of the end to end journey for building and deploying a virtual agent, as well as the core tenets to create a strong delivery culture. Additionally, this course covers the best practices for workflow management, defect tracking, release management and post-release support to ensure optimal virtual agent performance.
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In this course, you will learn about advanced methods and tools to monitor the performance of your Conversational agent in Conversational Agents. Please note Dialogflow CX was recently renamed to Conversational Agents and this course is in the process of being updated to reflect the new product name for Dialogflow CX.
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Explore the Generative AI features for Conversational Agents and how to incorporate them into stateful Flows.
Discover the possibilities with Generators, Generative Fallback, and Data Stores, as well as best practices and security settings for using these features.
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This course explores advanced technical considerations to optimize Webhook connectivity for comprehensive, end-to-end, Conversational Agent self-service experiences. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
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This course will equip you with the tools to develop complex conversational experiences in Conversational Agents capable of identifying the user intent and routing it to the right self service flow.
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Explore Playbooks and their implementation of the ReAct pattern for building Conversational Agents. You will learn how to construct a Playbook, set up goals and instructions to build a chatbot in natural language, and learn to test and deploy your solution.
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This course will equip you with the tools to develop complex conversational experiences in Conversational Agents capable of identifying the user intent and routing it to the right self service flow. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
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Learn about building conversational AI voice and chat integrations, including how telephony systems can connect with Google to enable phone-based interactions within the Conversational AI ecosystem. Explore key topics such as the differences between chat and voice conversations, the writing process for creating conversation scripts, and the beginning of the interrogative series and closing sequence.
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完成入门技能徽章课程使用 Dataplex 构建数据网格，展示以下方面的技能：使用 Dataplex 构建数据网格， 以在 Google Cloud 上实现数据安全、治理和发现。您将在 Dataplex 中练习和测试自己在标记资产、分配 IAM 角色和评估数据质量方面的技能。
此课程将探索如何使用 AI 功能套件 Gemini in BigQuery 为“数据到 AI”工作流提供助力。其中涉及到的功能包括数据探索和准备、代码生成和问题排查，以及工作流发现和可视化。此课程包含概念解释、真实使用场景以及实操实验等内容，可帮助数据从业者提升效率并加快流水线开发速度。
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完成中级技能徽章课程利用 BigQuery ML 构建预测模型时的数据工程处理， 展示自己在以下方面的技能：利用 Dataprep by Trifacta 构建 BigQuery 数据转换流水线； 利用 Cloud Storage、Dataflow 和 BigQuery 构建提取、转换和加载 (ETL) 工作流； 以及利用 BigQuery ML 构建机器学习模型。
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完成中级技能徽章课程使用 BigQuery 构建数据仓库，展示以下技能： 联接数据以创建新表、排查联接故障、使用并集附加数据、创建日期分区表， 以及在 BigQuery 中使用 JSON、数组和结构体。 技能徽章是 Google Cloud 颁发的专属数字徽章， 旨在认可您在 Google Cloud 产品与服务方面的熟练度； 您需要在交互式实操环境中参加考核，证明自己运用所学知识的能力后 才能获得。完成此技能徽章课程和作为最终评估的实验室挑战赛， 获得数字徽章，在您的人际圈中炫出自己的技能。
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完成入门级技能徽章课程在 Google Cloud 上为机器学习 API 准备数据，展示以下技能： 使用 Dataprep by Trifacta 清理数据、在 Dataflow 中运行数据流水线、在 Dataproc 中创建集群和运行 Apache Spark 作业，以及调用机器学习 API，包括 Cloud Natural Language API、Google Cloud Speech-to-Text API 和 Video Intelligence API。
Agentspace 结合了 Google 在搜索和 AI 领域的专长。它是一款企业工具，让员工只需通过一个搜索栏，就能从文档库、电子邮件、聊天消息、工单系统及其他数据源中查找具体信息。Agentspace 助理还能帮助进行头脑风暴、开展研究、生成文档大纲并执行其他操作，比如邀请同事参加某日历活动。因此它能加快知识型工作的进度并提升协作效率。
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In this second installment of the Dataflow course series, we are going to be diving deeper on developing pipelines using the Beam SDK. We start with a review of Apache Beam concepts. Next, we discuss processing streaming data using windows, watermarks and triggers. We then cover options for sources and sinks in your pipelines, schemas to express your structured data, and how to do stateful transformations using State and Timer APIs. We move onto reviewing best practices that help maximize your pipeline performance. Towards the end of the course, we introduce SQL and Dataframes to represent your business logic in Beam and how to iteratively develop pipelines using Beam notebooks.
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This course is part 1 of a 3-course series on Serverless Data Processing with Dataflow. In this first course, we start with a refresher of what Apache Beam is and its relationship with Dataflow. Next, we talk about the Apache Beam vision and the benefits of the Beam Portability framework. The Beam Portability framework achieves the vision that a developer can use their favorite programming language with their preferred execution backend. We then show you how Dataflow allows you to separate compute and storage while saving money, and how identity, access, and management tools interact with your Dataflow pipelines. Lastly, we look at how to implement the right security model for your use case on Dataflow.
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Incorporating machine learning into data pipelines increases the ability to extract insights from data. This course covers ways machine learning can be included in data pipelines on Google Cloud. For little to no customization, this course covers AutoML. For more tailored machine learning capabilities, this course introduces Notebooks and BigQuery machine learning (BigQuery ML). Also, this course covers how to productionalize machine learning solutions by using Vertex AI.
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In this course you will get hands-on in order to work through real-world challenges faced when building streaming data pipelines. The primary focus is on managing continuous, unbounded data with Google Cloud products.
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In this intermediate course, you will learn to design, build, and optimize robust batch data pipelines on Google Cloud. Moving beyond fundamental data handling, you will explore large-scale data transformations and efficient workflow orchestration, essential for timely business intelligence and critical reporting.
Get hands-on practice using Dataflow for Apache Beam and Serverless for Apache Spark (Dataproc Serverless) for implementation, and tackle crucial considerations for data quality, monitoring, and alerting to ensure pipeline reliability and operational excellence. A basic knowledge of data warehousing, ETL/ELT, SQL, Python, and Google Cloud concepts is recommended.
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While the traditional approaches of using data lakes and data warehouses can be effective, they have shortcomings, particularly in large enterprise environments. This course introduces the concept of a data lakehouse and the Google Cloud products used to create one. A lakehouse architecture uses open-standard data sources and combines the best features of data lakes and data warehouses, which addresses many of their shortcomings.
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在本课程中，您将了解 Google Cloud 数据工程、数据工程师的角色和职责，以及相关的 Google Cloud 产品和服务。您还将了解如何应对数据工程挑战。
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This course helps learners create a study plan for the PDE (Professional Data Engineer) certification exam. Learners explore the breadth and scope of the domains covered in the exam. Learners assess their exam readiness and create their individual study plan.
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The course begins with a discussion about data: how to improve data quality and perform exploratory data analysis. We describe Vertex AI AutoML and how to build, train, and deploy an ML model without writing a single line of code. You will understand the benefits of Big Query ML. We then discuss how to optimize a machine learning (ML) model and how generalization and sampling can help assess the quality of ML models for custom training.
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本课程介绍 Google Cloud 中的 AI 和机器学习 (ML) 服务，这些服务可构建预测式和生成式 AI 项目。本课程探讨从数据到 AI 的整个生命周期中可用的技术、产品和工具，包括 AI 基础、开发和解决方案。通过引人入胜的学习体验和实操练习，本课程可帮助数据科学家、AI 开发者和机器学习工程师提升技能和知识水平。
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In this course you will learn how to leverage Conversational Insights to uncover hidden information from your contact center data to increase operational efficiency and drive data-driven business decisions. Please note Contact Center AI Insights were recently renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product name for Contact Center AI Insights.
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Organizations of all sizes are embracing the power and flexibility of the cloud to transform how they operate. However, managing and scaling cloud resources effectively can be a complex task.
Scaling with Google Cloud Operations explores the fundamental concepts of modern operations, reliability, and resilience in the cloud, and how Google Cloud can help support these efforts.
Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
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As organizations move their data and applications to the cloud, they must address new security challenges. The Trust and Security with Google Cloud course explores the basics of cloud security, the value of Google Cloud's multilayered approach to infrastructure security, and how Google earns and maintains customer trust in the cloud.
Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
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Many traditional enterprises use legacy systems and applications that can't stay up-to-date with modern customer expectations. Business leaders often have to choose between maintaining their aging IT systems or investing in new products and services. "Modernize Infrastructure and Applications with Google Cloud" explores these challenges and offers solutions to overcome them by using cloud technology.
Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
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Artificial intelligence (AI) and machine learning (ML) represent an important evolution in information technologies that are quickly transforming a wide range of industries. “Innovating with Google Cloud Artificial Intelligence” explores how organizations can use AI and ML to transform their business processes.
Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
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Cloud technology can bring great value to an organization, and combining the power of cloud technology with data has the potential to unlock even more value and create new customer experiences.
“Exploring Data Transformation with Google Cloud” explores the value data can bring to an organization and ways Google Cloud can make data useful and accessible.
Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
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There's much excitement about cloud technology and digital transformation, but often many unanswered questions.
For example: What is cloud technology? What does digital transformation mean? How can cloud technology help your organization? Where do you even begin?
If you've asked yourself any of these questions, you're in the right place. This course provides an overview of the types of opportunities and challenges that companies often encounter in their digital transformation journey. If you want to learn about cloud technology so you can excel in your role and help build the future of your business, then this introductory course on digital transformation is for you. This course is part of the Cloud Digital Leader learning path.
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This is a introductory course to all solutions in the Contact Centre AI (CCAI) portfolio and the Generative AI features that are poised to transform them. The course also explores the CCAI go to market and engagement model, the business case around CCAI, as well as the use cases and user personas addressed by the solution.
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在本次课程中，探索 AI 赋能的搜索技术、工具和应用。学习利用向量嵌入的语义搜索、融合语义和关键字的混合搜索方法，以及检索增强生成 (RAG) 技术，以打造基于事实的 AI 智能体，尽可能减少 AI 幻觉。获取 Vertex AI Vector Search 实战经验，打造您自己的智能搜索引擎。
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This course will help ML Engineers, Developers, and Data Scientists implement Large Language Models for Generative AI use cases with Vertex AI. The first two modules of this course contain links to videos and prerequisite course materials that will build your knowledge foundation in Generative AI. Please do not skip these modules. The advanced modules in this course assume you have completed these earlier modules.
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In this course you will learn how Conversational AI Agent Assist can help distill complex customer interactions into concise and clear summaries. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
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In this course you will learn how Agent Assist can enhance the productivity of human agents while interacting with customers through the voice channel, as well as the options available for integration with other platforms in the Conversational AI ecosystem.
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In this course you will learn how Agent Assist can enhance the productivity of human agents while interacting with customers through the chat channel.
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In this course you will learn the key architectural considerations that need to be taken into account when designing for the implementation of Conversational AI solutions. Please note Dialogflow CX was recently renamed to Conversational Agents and CCAI Insights was renamed to Conversational Insights.
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In this course, you'll learn to develop generative agents that answer questions using websites, documents, or structured data. You will explore Vertex AI Applications and understand the advantages of data store agents, including their scalability and security.
You'll learn about different data store types and also discover how to connect data stores to agents and add personalization for enhanced responses.
Finally, you'll gain insights into common search configurations and troubleshooting techniques.
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A Business Leader in Generative AI can articulate the capabilities of core cloud Generative AI products and services and understand how they benefit organizations. This course provides an overview of the types of opportunities and challenges that companies often encounter in their digital transformation journey and how they can leverage Google Cloud's generative AI products to overcome these challenges.
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This is an introductory course to all solutions in the Conversational AI portfolio and the Gen AI features that are available to transform them. The course also explores the business case around Conversational AI, and the use cases and user personas addressed by the solution. Please note Dialogflow CX was recently renamed to Conversational Agents and this course is in the process of being updated to reflect the new product name for Dialogflow CX.
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Text Prompt Engineering Techniques introduces you to consider different strategic approaches & techniques to deploy when writing prompts for text-based generative AI tasks.
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随着企业对人工智能和机器学习的应用越来越广泛，以负责任的方式构建这些技术也变得更加重要。但对很多企业而言，真正践行 Responsible AI 并非易事。如果您有意了解如何在组织内践行 Responsible AI，本课程正适合您。
本课程将介绍 Google Cloud 目前如何践行 Responsible AI，以及从中总结的最佳实践和经验教训，便于您以此为框架构建自己的 Responsible AI 方法。
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Earn a skill badge by passing the final quiz, you'll demonstrate your understanding of foundational concepts in generative AI.
A skill badge is a digital badge issued by Google Cloud in recognition of your knowledge of Google Cloud products and services. Share your skill badge by making your profile public and adding it to your social media profile.
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Earn a skill badge by completing the Create Conversational AI Agents with Dialogflow CX quest, where you will learn how to create a conversational virtual agent, including how to: define intents and entities, use versions and environments, create conversational branching, and use IVR features. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge quest, and the final assessment challenge lab, to receive a skill badge that you can share with your network.
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Welcome to "CCAI Operations and Implementation", the fourth course in the "Customer Experiences with Contact Center AI" series. In this course, learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale. In this course, you'll be introduced to Agent Assist and the technology it uses so you can delight your customers with the efficiencies and accuracy of services provided when customers require human agents, connectivity protocols, APIs, and platforms which you can use to create an integration between your virtual agent and the services already established for your business, Dialogflow's Environment Management tool for deployment of different versions of your virtual agent for various purposes, compliance measures and regulations you should be aware of when bringing your virtual agent to production, and you'll be given tips from virtua…
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Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise.
This is an intermediate course, intended for learners with the following type of role:
Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.
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Welcome to "Virtual Agent Development in Dialogflow CX for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations using Dialogflow CX.
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Welcome to "CCAI Virtual Agent Development in Dialogflow ES for Software Developers", the third course in the "Customer Experiences with Contact Center AI" series.
In this course, learn to use additional features of Dialogflow ES for your virtual agent, create a Firestore instance to store customer data, and implement cloud functions that access the data. With the ability to read and write customer data, learner’s virtual agents are conversationally dynamic and able to defer contact center volume from human agents. You'll be introduced to methods for testing your virtual agent and logs which can be useful for understanding issues that arise. Lastly, learn about connectivity protocols, APIs, and platforms for integrating your virtual agent with services already established for your business.
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Welcome to "Virtual Agent Development in Dialogflow ES for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will use Dialogflow ES to create virtual agents and test them using the Dialogflow ES simulator. This course also provides best practices on developing virtual agents. You will also be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations. Through a combination of presentations, demos, and hands-on labs, participants learn how to create virtual agents.
This is an intermediate course, intended for learners with the following types of roles:
Conversational designers: Designs the user experience of a virtual assistant. Translates the brand's business requirements into natural dialog flows.
Citizen developers: Creates new business applications fo…
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Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.
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This course explores what ML is and what problems it can solve. The course also discusses best practices for implementing machine learning. You’re introduced to Vertex AI, a unified platform to quickly build, train, and deploy AutoML machine learning models.
The course discusses the five phases of converting a candidate use case to be driven by machine learning, and why it’s important to not skip them. The course ends with recognizing the biases that ML can amplify and how to recognize them.
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本课程介绍 Vertex AI Studio，这是一种用于与生成式 AI 模型交互、围绕业务创意进行原型设计并在生产环境中落地的工具。通过沉浸式应用场景、富有吸引力的课程和实操实验，您将探索从提示到产品的整个生命周期，了解如何将 Vertex AI Studio 用于多模态 Gemini 应用、提示设计、提示工程和模型调优。本课程的目的在于帮助您利用 Vertex AI Studio，在自己的项目中充分发掘生成式 AI 的潜力。
本课程向您介绍扩散模型。这类机器学习模型最近在图像生成领域展现出了巨大潜力。扩散模型的灵感来源于物理学，特别是热力学。过去几年内，扩散模型成为热门研究主题并在整个行业开始流行。Google Cloud 上许多先进的图像生成模型和工具都是以扩散模型为基础构建的。本课程向您介绍扩散模型背后的理论，以及如何在 Vertex AI 上训练和部署此类模型。
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完成 Introduction to Generative AI、Introduction to Large Language Models 和 Introduction to Responsible AI 三门课程，赢取技能徽章。通过最终测验，即表明您理解了生成式 AI 的基本概念。
技能徽章是由 Google Cloud 颁发的数字徽章，旨在认可您对 Google Cloud 产品与服务的了解程度。公开您的个人资料并将技能徽章添加到您的社交媒体个人资料中，以此来分享您获得的成就。
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这是一节入门级微课程，旨在解释什么是负责任的 AI、它的重要性，以及 Google 如何在自己的产品中实现负责任的 AI。此外，本课程还介绍了 Google 的 7 个 AI 开发原则。
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这是一节入门级微学习课程，探讨什么是大型语言模型 (LLM)、适合的应用场景以及如何使用提示调整来提升 LLM 性能，还介绍了可以帮助您开发自己的 Gen AI 应用的各种 Google 工具。
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这是一节入门级微课程，旨在解释什么是生成式 AI、它的用途以及与传统机器学习方法的区别。该课程还介绍了可以帮助您开发自己的生成式 AI 应用的各种 Google 工具。
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This course introduces the Google Cloud big data and machine learning products and services that support the data-to-AI lifecycle. It explores the processes, challenges, and benefits of building a big data pipeline and machine learning models with Vertex AI on Google Cloud.
Extend Gemini Enterprise Assistant Capabilities
Earned Aug 4, 2025 EDT
Create media search and media recommendations applications with AI Applications
Earned Jul 30, 2025 EDT
Recommendations with AI Applications
Earned Jul 29, 2025 EDT
Introduction to NotebookLM
Earned Jul 25, 2025 EDT
Configure AI Applications to optimize search results
Earned Jul 24, 2025 EDT
Improve Vertex AI Search and Gemini Enterprise Search Results
Earned Jul 22, 2025 EDT
Create and maintain Vertex AI Search data stores
Earned Jul 21, 2025 EDT
Vertex AI Search and Gemini Enterprise Analytics
Earned Jul 10, 2025 EDT
Vertex AI Search and Gemini Enterprise UI Configurations
Earned Jul 10, 2025 EDT
Build search and recommendations applications with AI Applications
Earned Jul 9, 2025 EDT
Create Data Stores for Gen AI Applications
Earned Jul 8, 2025 EDT
Introduction to AI Applications
Earned Jul 8, 2025 EDT
Extend virtual agents with webhooks, tools, and Messenger integration
Earned Jul 3, 2025 EDT
Introduction to CES and Conversational Agents
Earned Jul 1, 2025 EDT
Leverage best practices for developing, operating, and securing production-grade Conversational Agents
Earned May 23, 2025 EDT
Extend Conversational Agents Functionality with Webhooks and Tools
Earned May 23, 2025 EDT
Improve customer and agent satisfaction with Agent Assist
Earned May 20, 2025 EDT
Build Production-Ready Conversational Agents
Earned May 20, 2025 EDT
Performance Measurement
Earned May 19, 2025 EDT
Analyze patterns in conversational data with Conversational Insights
Earned May 15, 2025 EDT
Build basic Conversational Agents with Playbooks and Flows
Earned May 15, 2025 EDT
Webhook fundamentals
Earned May 15, 2025 EDT
Stateful Flows
Earned May 14, 2025 EDT
Conversation Design Fundamentals
Earned May 13, 2025 EDT
DFCX Virtual Agent Delivery Framework
Earned May 13, 2025 EDT
Advanced Performance Measurement
Earned May 8, 2025 EDT
Incorporate Generative Features into Conversational Agent flows
Earned May 7, 2025 EDT
Advanced Webhook Concepts
Earned May 6, 2025 EDT
Building Complex Self-Service Experiences in Conversational Agents
Earned May 6, 2025 EDT
Generative Playbooks
Earned May 2, 2025 EDT
Building Complex Self-Service Experiences in Conversational Agents
Earned May 1, 2025 EDT
Conversational AI Voice and Chat Integrations
Earned Apr 30, 2025 EDT
使用 Dataplex 构建数据网格
Earned Apr 29, 2025 EDT
在 BigQuery 中使用 Gemini 模型
Earned Apr 28, 2025 EDT
使用 Gemini in BigQuery 提高效率
Earned Apr 28, 2025 EDT
利用 BigQuery ML 构建预测模型时的数据工程处理
Earned Apr 23, 2025 EDT
使用 BigQuery 构建数据仓库
Earned Apr 21, 2025 EDT
在 Google Cloud 上为机器学习 API 准备数据
Earned Apr 17, 2025 EDT
在 Compute Engine 上实现负载均衡
Earned Apr 7, 2025 EDT
借助 Agentspace 加速知识交流
Earned Mar 28, 2025 EDT
Serverless Data Processing with Dataflow: Develop Pipelines
Earned Mar 18, 2025 EDT
Serverless Data Processing with Dataflow: Foundations
Earned Feb 25, 2025 EST
Smart Analytics, Machine Learning, and AI on Google Cloud
Earned Feb 25, 2025 EST
Build Streaming Data Pipelines on Google Cloud
Earned Feb 24, 2025 EST
Build Batch Data Pipelines on Google Cloud
Earned Feb 14, 2025 EST
Build Data Lakes and Data Warehouses on Google Cloud
Earned Feb 7, 2025 EST
Google Cloud 数据工程简介
Earned Feb 3, 2025 EST
Preparing for your Professional Data Engineer Journey
Earned Jan 29, 2025 EST
Launching into Machine Learning
Earned Jan 22, 2025 EST
Google Cloud 上的 AI 和机器学习简介
Earned Jan 13, 2025 EST
Conversational Insights
Earned Jan 2, 2025 EST
Scaling with Google Cloud Operations
Earned Dec 31, 2024 EST
Trust and Security with Google Cloud
Earned Dec 10, 2024 EST
Modernize Infrastructure and Applications with Google Cloud
Earned Dec 10, 2024 EST
Innovating with Google Cloud Artificial Intelligence
Earned Dec 9, 2024 EST
Exploring Data Transformation with Google Cloud
Earned Dec 4, 2024 EST
Digital Transformation with Google Cloud
Earned Dec 4, 2024 EST
Intro to CCAI and CCAI Engagement Framework
Earned Nov 25, 2024 EST
矢量搜索和嵌入
Earned Oct 28, 2024 EDT
Implementing Generative AI with Vertex AI
Earned Oct 17, 2024 EDT
Agent Summarization (Custom)
Earned Sep 18, 2024 EDT
Integrate Agent Assist with Telephony and Chatbot Systems
Earned Sep 4, 2024 EDT
Introduction to Agent Assist and its GenAI Capabilities
Earned Sep 3, 2024 EDT
Customer Engagement Suite with Google AI Architecture
Earned Aug 28, 2024 EDT
Virtual FAQ with data store agents
Earned Aug 23, 2024 EDT
Generative AI for Business Leaders
Earned Aug 22, 2024 EDT
Intro to Conversational AI and Conversational AI Engagement Framework
Earned Aug 20, 2024 EDT
Text Prompt Engineering Techniques
Earned Jan 15, 2024 EST
Responsible AI: 和 Google Cloud 一起践行 AI 原则
Earned Dec 11, 2023 EST
Generative AI Fundamentals
Earned Nov 10, 2023 EST
DEPRECATED Create Conversational AI Agents with Dialogflow CX
Earned Jul 21, 2023 EDT
CCAI Operations and Implementation
Earned Jul 17, 2023 EDT
Virtual Agent Development in Dialogflow CX for Software Devs
Earned Jul 14, 2023 EDT
Virtual Agent Development in Dialogflow CX for Citizen Devs
Earned Jul 13, 2023 EDT
Virtual Agent Development in Dialogflow ES for Software Devs
Earned Jul 12, 2023 EDT
Virtual Agent Development in Dialogflow ES for Citizen Devs
Earned Jul 11, 2023 EDT
Contact Center AI: Conversational Design Fundamentals
Earned Jul 10, 2023 EDT
How Google Does Machine Learning
Earned Jun 29, 2023 EDT
Vertex AI Studio 简介
Earned Jun 23, 2023 EDT
创建图片标注模型
Earned Jun 22, 2023 EDT
Transformer 模型和 BERT 模型
Earned Jun 21, 2023 EDT
注意力机制
Earned Jun 21, 2023 EDT
编码器-解码器架构
Earned Jun 20, 2023 EDT
图像生成简介
Earned Jun 20, 2023 EDT
Generative AI Fundamentals - 简体中文
Earned Jun 19, 2023 EDT
负责任的 AI 简介
Earned Jun 19, 2023 EDT
大型语言模型简介
Earned Jun 19, 2023 EDT
生成式 AI 简介
Earned Jun 19, 2023 EDT
Google Cloud Big Data and Machine Learning Fundamentals
Earned Jun 13, 2023 EDT