参加 ログイン

Smith Steve

メンバー加入日: 2019

AI Boost Bites: Gemini Gems – Your ultimate marketing sidekick Earned 9月 19, 2025 EDT
CCAI Operations and Implementation Earned 4月 25, 2023 EDT
Contact Center AI: Conversational Design Fundamentals Earned 4月 7, 2023 EDT
API Development on Google Cloud's Apigee API Platform Earned 9月 27, 2022 EDT
API Security on Google Cloud's Apigee API Platform Earned 8月 17, 2022 EDT
API Design and Fundamentals of Google Cloud's Apigee API Platform Earned 7月 27, 2022 EDT
Google Cloud の基礎: コア インフラストラクチャ Earned 7月 20, 2022 EDT

This video covers how to create your own Gemini Gems, advanced AI capabilities that can automate repetitive tasks and supercharge your productivity.

詳細

Welcome to "CCAI Operations and Implementation", the fourth course in the "Customer Experiences with Contact Center AI" series. In this course, learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale. In this course, you'll be introduced to Agent Assist and the technology it uses so you can delight your customers with the efficiencies and accuracy of services provided when customers require human agents, connectivity protocols, APIs, and platforms which you can use to create an integration between your virtual agent and the services already established for your business, Dialogflow's Environment Management tool for deployment of different versions of your virtual agent for various purposes, compliance measures and regulations you should be aware of when bringing your virtual agent to production, and you'll be given tips from virtua…

詳細

Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.

詳細

In this course, you learn how to create APIs that utilize multiple services and how you can use custom code on Apigee. You will also learn about fault handling, and how to share logic between proxies. You learn about traffic management and caching. You also create a developer portal, and publish your API to the portal. You learn about logging and analytics, as well as CI/CD and the different deployment models supported by Apigee. Through a combination of lectures, hands-on labs, and supplemental materials, you will learn how to design, build, secure, deploy, and manage API solutions using Google Cloud's Apigee API Platform.This is the third and final course of the Developing APIs with Google Cloud's Apigee API Platform course series.

詳細

In this course, you learn how to secure your APIs. You explore the security concerns you will encounter for your APIs. You learn about OAuth, the primary authorization method for REST APIs. You will learn about JSON Web Tokens (JWTs) and federated security. You also learn about securing against malicious requests, safely sending requests across a public network, and how to secure your data for users of Apigee. Through a combination of lectures, hands-on labs, and supplemental materials, you will learn how to design, build, secure, deploy, and manage API solutions using Google Cloud's Apigee API Platform. This is the second course of the Developing APIs with Google Cloud's Apigee API Platform series. After completing this course, enroll in the API Development on Google Cloud's Apigee API Platform course.

詳細

In this course, you learn how to design APIs, and how to use OpenAPI specifications to document them. You learn about the API life cycle, and how the Apigee API platform helps you manage all aspects of the life cycle. You learn about how APIs can be designed using API proxies, and how APIs are packaged as API products to be used by app developers. Through a combination of lectures, hands-on labs, and supplemental materials, you will learn how to design, build, secure, deploy, and manage API solutions using Google Cloud's Apigee API Platform. This is the first course of the Developing APIs with Google Cloud's Apigee API Platform series. After completing this course, enroll in the API Security on Google Cloud's Apigee API Platform course.

詳細

Google Cloud の基礎: コア インストラクチャ では、Google Cloud に関する重要なコンセプトと用語について説明します。このコースでは動画とハンズオンラボを通じて学習を進めていきます。Google Cloud の多数のコンピューティング サービスとストレージ サービス、そしてリソースとポリシーを管理するための重要なツールについて比較しながら説明します。

詳細