Generative AI Fundamentals
Earned січ. 10, 2024 EST
Generative AI Explorer : Vertex AI
Earned груд. 18, 2023 EST
Introduction to Vertex AI Studio
Earned груд. 14, 2023 EST
Generative AI Fundamentals - Українська
Earned лист. 6, 2023 EST
Introduction to Responsible AI - Українська
Earned лист. 6, 2023 EST
Introduction to Large Language Models - Українська
Earned лист. 6, 2023 EST
Introduction to Generative AI - Українська
Earned лист. 1, 2023 EDT
Explore Playbooks and their implementation of the ReAct pattern for building Conversational Agents. You will learn how to construct a Playbook, set up goals and instructions to build a chatbot in natural language, and learn to test and deploy your solution.
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Discover flows in Conversational Agents and learn how to build deterministic chat and voice experiences with language models. Explore key concepts like drivers, intents, and entities, and how to use them to create conversational agents.
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Learn about building conversational AI voice and chat integrations, including how telephony systems can connect with Google to enable phone-based interactions within the Conversational AI ecosystem. Explore key topics such as the differences between chat and voice conversations, the writing process for creating conversation scripts, and the beginning of the interrogative series and closing sequence.
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In this course, you will learn the important role that different types of webhooks play in Conversational Agents development, and how to effectively integrate them into your routine configuration of a Conversational Agent. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
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This course explores the best practices, methods and tools to programmatically lead CCAI virtual agent delivery. It includes a high level overview of the end to end journey for building and deploying a virtual agent, as well as the core tenets to create a strong delivery culture. Additionally, this course covers the best practices for workflow management, defect tracking, release management and post-release support to ensure optimal virtual agent performance.
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In this course you will learn how Agent Assist can enhance the productivity of human agents while interacting with customers through the voice channel, as well as the options available for integration with other platforms in the Conversational AI ecosystem.
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In this course you will learn how Conversational AI Agent Assist can help distill complex customer interactions into concise and clear summaries. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
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In this course you will learn how Agent Assist can enhance the productivity of human agents while interacting with customers through the chat channel.
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In this course, you'll learn to develop generative agents that answer questions using websites, documents, or structured data. You will explore Vertex AI Applications and understand the advantages of data store agents, including their scalability and security.
You'll learn about different data store types and also discover how to connect data stores to agents and add personalization for enhanced responses.
Finally, you'll gain insights into common search configurations and troubleshooting techniques.
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In this course you will learn the key architectural considerations that need to be taken into account when designing for the implementation of Conversational AI solutions. Please note Dialogflow CX was recently renamed to Conversational Agents and CCAI Insights was renamed to Conversational Insights.
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This is an introductory course to all solutions in the Conversational AI portfolio and the Gen AI features that are available to transform them. The course also explores the business case around Conversational AI, and the use cases and user personas addressed by the solution. Please note Dialogflow CX was recently renamed to Conversational Agents and this course is in the process of being updated to reflect the new product name for Dialogflow CX.
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This course introduces you to event-based applications and teaches you how to use service orchestration and choreography to coordinate microservices. Using lectures and hands-on labs, you learn how to use Workflows, Eventarc, Cloud Tasks, and Cloud Scheduler to build microservices applications on Google Cloud.
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This short course on integrating applications with Gemini 1.0 Pro models on Google Cloud helps you discover the Gemini API and its generative AI models. The course teaches you how to access the Gemini 1.0 Pro and Gemini 1.0 Pro Vision models from code. It lets you test the capabilities of the models with text, image, and video prompts from an app.
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In this course, you learn the fundamentals of application development on Google Cloud. You learn best practices for cloud applications, and how to select compute and data options to match your application use cases. You're introduced to generative AI and how it's used to help build applications. You learn about authentication and authorization, application deployment, continuous integration and delivery, and monitoring and performance tuning for your applications running in Google Cloud. Using lectures and hands-on labs, you learn how to get started building and running applications on Google Cloud.
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Курс "Знайомство з Google Cloud: основна інфраструктура" охоплює важливі поняття й терміни щодо використання Google Cloud. Переглядаючи відео й виконуючи практичні завдання, слухачі ознайомляться з різними сервісами Google Cloud для обчислень і зберігання даних, а також важливими ресурсами й інструментами для керування правилами. Крім того, вони зможуть їх порівнювати.
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In this course, you'll use text embeddings for tasks like classification, outlier detection, text clustering and semantic search. You'll combine semantic search with the text generation capabilities of an LLM to build Retrieval Augmented Generation (RAG) solutions, such as for question-answering systems, using Google Cloud's Vertex AI and Google Cloud databases.
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(This course was previously named Multimodal Prompt Engineering with Gemini and PaLM) This course teaches how to use Vertex AI Studio, a Google Cloud console tool for rapidly prototyping and testing generative AI models. You learn to test sample prompts, design your own prompts, and customize foundation models to handle tasks that meet your application's needs. Whether you are looking for text, chat, code, image or speech generative experiences Vertex AI Studio offers you an interface to work with and APIs to integrate your production application.
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This course on Integrate Vertex AI Search and Conversation into Voice and Chat Apps is composed of a set of labs to give you a hands on experience to interacting with new Generative AI technologies. You will learn how to create end-to-end search and conversational experiences by following examples. These technologies complement predefined intent-based chat experiences created in Dialogflow with LLM-based, generative answers that can be based on your own data. Also, they allow you to porvide enterprise-grade search experiences for internal and external websites to search documents, structure data and public websites.
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Learn how Gemini can revolutionize your ability to develop applications! This course helps developers go beyond the basics and learn how to integrate Gemini into their workflows.
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Delve into the power of multimodal AI with this project-based course using Gemini. Master essential techniques and build advanced applications. You will:
- Experiment with multimodal use cases to expand application possibilities
- Implement recommendation systems that combine suggestions with clear reasoning
- Design a powerful document search engine using multimodal RAG methods
Important Disclaimer: Please note that these labs are under active development. Functionality may occasionally change or break unexpectedly, and content might be removed or altered without notice. By proceeding with this course, you acknowledge this potential disruption.
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This course explores Google Cloud technologies to create and generate embeddings. Embeddings are numerical representations of text, images, video and audio, and play a pivotal role in many tasks that involve the identification of similar items, like Google searches, online shopping recommendations, and personalized music suggestions. Specifically, you’ll use embeddings for tasks like classification, outlier detection, clustering and semantic search.
You’ll combine semantic search with the text generation capabilities of an LLM to build Retrieval Augmented Generation (RAG) systems and question-answering solutions, on your own proprietary data using Google Cloud’s Vertex AI.
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Unlock the power of Google Cloud's cutting-edge Vertex AI Gemini API to craft innovative multimodal applications. This hands-on course delves into the integration of the Vertex AI SDK for Python, guiding you through the generation of sophisticated responses powered by the Gemini Pro and Gemini Pro Vision models. Get ready to build, deploy, and harness the transformative capabilities of multimodal AI within your own projects.
Important Disclaimer: Please note that these labs are under active development. Functionality may occasionally change or break unexpectedly, and content might be removed or altered without notice. By proceeding with this course, you acknowledge this potential disruption.
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Get hands-on with the Gemini Pro and Gemini Pro Vision models through our new labs. This course gives you a unique chance to explore these powerful AI tools while our training content is still in development. Learn to interact with the models using the Vertex AI Gemini API and cURL commands, and help us create the best possible learning experience around this technology.
Important Disclaimer: Please note that these labs are under active development. Functionality may occasionally change or break unexpectedly, and content might be removed or altered without notice. By proceeding with this course, you acknowledge this potential disruption.
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(Previously named "Developing apps with Vertex AI Agent Builder: Search". Please note there maybe instances in this course where previous product names and titles are used)
Enterprises of all sizes have trouble making their information readily accessible to employees and customers alike. Internal documentation is frequently scattered across wikis, file shares, and databases. Similarly, consumer-facing sites often offer a vast selection of products, services, and information, but customers are frustrated by ineffective site search and navigation capabilities.
This course teaches you to use AI Applications to integrate enterprise-grade generative AI search.
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Explore AI-powered search technologies, tools, and applications in this course. Learn semantic search utilizing vector embeddings, hybrid search combining semantic and keyword approaches, and retrieval-augmented generation (RAG) minimizing AI hallucinations as a grounded AI agent. Gain practical experience with Vertex AI Vector Search to build your intelligent search engine.
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Organizations of all sizes are embracing the power and flexibility of the cloud to transform how they operate. However, managing and scaling cloud resources effectively can be a complex task.
Scaling with Google Cloud Operations explores the fundamental concepts of modern operations, reliability, and resilience in the cloud, and how Google Cloud can help support these efforts.
Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
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As organizations move their data and applications to the cloud, they must address new security challenges. The Trust and Security with Google Cloud course explores the basics of cloud security, the value of Google Cloud's multilayered approach to infrastructure security, and how Google earns and maintains customer trust in the cloud.
Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
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Many traditional enterprises use legacy systems and applications that can't stay up-to-date with modern customer expectations. Business leaders often have to choose between maintaining their aging IT systems or investing in new products and services. "Modernize Infrastructure and Applications with Google Cloud" explores these challenges and offers solutions to overcome them by using cloud technology.
Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
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Artificial intelligence (AI) and machine learning (ML) represent an important evolution in information technologies that are quickly transforming a wide range of industries. “Innovating with Google Cloud Artificial Intelligence” explores how organizations can use AI and ML to transform their business processes.
Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
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Cloud technology can bring great value to an organization, and combining the power of cloud technology with data has the potential to unlock even more value and create new customer experiences.
“Exploring Data Transformation with Google Cloud” explores the value data can bring to an organization and ways Google Cloud can make data useful and accessible.
Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
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There's much excitement about cloud technology and digital transformation, but often many unanswered questions.
For example: What is cloud technology? What does digital transformation mean? How can cloud technology help your organization? Where do you even begin?
If you've asked yourself any of these questions, you're in the right place. This course provides an overview of the types of opportunities and challenges that companies often encounter in their digital transformation journey. If you want to learn about cloud technology so you can excel in your role and help build the future of your business, then this introductory course on digital transformation is for you. This course is part of the Cloud Digital Leader learning path.
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Welcome to "CCAI Operations and Implementation", the fourth course in the "Customer Experiences with Contact Center AI" series. In this course, learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale. In this course, you'll be introduced to Agent Assist and the technology it uses so you can delight your customers with the efficiencies and accuracy of services provided when customers require human agents, connectivity protocols, APIs, and platforms which you can use to create an integration between your virtual agent and the services already established for your business, Dialogflow's Environment Management tool for deployment of different versions of your virtual agent for various purposes, compliance measures and regulations you should be aware of when bringing your virtual agent to production, and you'll be given tips from virtua…
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Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise.
This is an intermediate course, intended for learners with the following type of role:
Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.
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Welcome to "Virtual Agent Development in Dialogflow CX for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations using Dialogflow CX.
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An AI-driven Contact Center as a Service (CCaaS) solution that is built natively on Google Cloud. The Implementation course provides Partners with essential training about the delivery of key features and functionality. The course explores how to leverage your key understanding of the product into successful customer implementation engagements with tips, best practices, guides, and more.
Note: This product was previously called Contact Center AI (CCAI) Platform you may see references to that name still in the course, however the course is technically correct.
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Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.
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Earn a skill badge by passing the final quiz, you'll demonstrate your understanding of foundational concepts in generative AI.
A skill badge is a digital badge issued by Google Cloud in recognition of your knowledge of Google Cloud products and services. Share your skill badge by making your profile public and adding it to your social media profile.
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This content is deprecated. Please see the latest version of the course, here.
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This course introduces Vertex AI Studio, a tool to interact with generative AI models, prototype business ideas, and launch them into production. Through an immersive use case, engaging lessons, and a hands-on lab, you’ll explore the prompt-to-product lifecycle and learn how to leverage Vertex AI Studio for Gemini multimodal applications, prompt design, prompt engineering, and model tuning. The aim is to enable you to unlock the potential of gen AI in your projects with Vertex AI Studio.
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Щоб отримати кваліфікаційний значок, пройдіть курси "Introduction to Generative AI", "Introduction to Large Language Models" й "Introduction to Responsible AI". Пройшовши завершальний тест, ви підтвердите, що засвоїли основні поняття, які стосуються генеративного штучного інтелекту.
Кваліфікаційний значок – це цифровий значок від платформи Google Cloud, який свідчить, що ви знаєтеся на продуктах і сервісах Google Cloud. Щоб опублікувати кваліфікаційний значок, зробіть свій профіль загальнодоступним, а також додайте значок у профіль у соціальних мережах.
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Це ознайомлювальний курс мікронавчання, який має пояснити, що таке відповідальне використання штучного інтелекту, чому воно важливе і як компанія Google реалізує його у своїх продуктах. Крім того, у цьому курсі викладено 7 принципів Google щодо штучного інтелекту.
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У цьому ознайомлювальному курсі мікронавчання ви дізнаєтеся, що таке великі мовні моделі, де вони використовуються і як підвищити їх ефективність коригуванням запитів. Він також охоплює інструменти Google, які допоможуть вам створювати власні додатки на основі генеративного штучного інтелекту.
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Це ознайомлювальний курс мікронавчання, який має пояснити, що таке генеративний штучний інтелект, як він використовується й чим відрізняється від традиційних методів машинного навчання. Він також охоплює інструменти Google, які допоможуть вам створювати власні додатки на основі генеративного штучногоінтелекту.
Generative Playbooks
Earned січ. 17, 2025 EST
Stateful Flows
Earned січ. 16, 2025 EST
Conversational AI Voice and Chat Integrations
Earned січ. 16, 2025 EST
Webhook fundamentals
Earned січ. 15, 2025 EST
DFCX Virtual Agent Delivery Framework
Earned січ. 15, 2025 EST
Integrate Agent Assist with Telephony and Chatbot Systems
Earned січ. 15, 2025 EST
Agent Summarization (Custom)
Earned січ. 15, 2025 EST
Introduction to Agent Assist and its GenAI Capabilities
Earned січ. 15, 2025 EST
Virtual FAQ with data store agents
Earned січ. 8, 2025 EST
Customer Engagement Suite with Google AI Architecture
Earned груд. 4, 2024 EST
Intro to Conversational AI and Conversational AI Engagement Framework
Earned груд. 3, 2024 EST
Service Orchestration and Choreography on Google Cloud
Earned жовт. 25, 2024 EDT
Integrating Applications with Gemini 1.0 Pro on Google Cloud
Earned жовт. 24, 2024 EDT
Developing Applications with Google Cloud: Foundations
Earned жовт. 24, 2024 EDT
Google Cloud Fundamentals: Core Infrastructure - Yкраїнська
Earned жовт. 18, 2024 EDT
Develop Advanced Enterprise Search and Conversation Applications
Earned лип. 10, 2024 EDT
Building Gen AI Apps with Vertex AI: Prompting and Tuning
Earned черв. 25, 2024 EDT
Integrate Vertex AI Search and Conversation into Voice and Chat Apps
Earned черв. 24, 2024 EDT
Improving developer velocity with Gemini Code Assist
Earned черв. 4, 2024 EDT
Multimodality with Gemini
Earned черв. 3, 2024 EDT
Custom Search with Embeddings in Vertex AI
Earned черв. 3, 2024 EDT
App Dev with Gemini
Earned трав. 27, 2024 EDT
Getting Started with the Vertex AI Gemini API
Earned трав. 17, 2024 EDT
Search with AI Applications
Earned трав. 10, 2024 EDT
Vector Search and Embeddings
Earned трав. 6, 2024 EDT
Scaling with Google Cloud Operations
Earned трав. 6, 2024 EDT
Trust and Security with Google Cloud
Earned трав. 3, 2024 EDT
Modernize Infrastructure and Applications with Google Cloud
Earned трав. 2, 2024 EDT
Innovating with Google Cloud Artificial Intelligence
Earned трав. 2, 2024 EDT
Exploring Data Transformation with Google Cloud
Earned квіт. 30, 2024 EDT
Digital Transformation with Google Cloud
Earned квіт. 29, 2024 EDT
CCAI Operations and Implementation
Earned бер. 22, 2024 EDT
Virtual Agent Development in Dialogflow CX for Software Devs
Earned бер. 20, 2024 EDT
Virtual Agent Development in Dialogflow CX for Citizen Devs
Earned бер. 20, 2024 EDT
Contact Center as a Service Implementation
Earned бер. 12, 2024 EDT
Contact Center AI: Conversational Design Fundamentals
Earned бер. 12, 2024 EDT
Generative AI Fundamentals
Earned січ. 10, 2024 EST
Generative AI Explorer : Vertex AI
Earned груд. 18, 2023 EST
Introduction to Vertex AI Studio
Earned груд. 14, 2023 EST
Generative AI Fundamentals - Українська
Earned лист. 6, 2023 EST
Introduction to Responsible AI - Українська
Earned лист. 6, 2023 EST
Introduction to Large Language Models - Українська
Earned лист. 6, 2023 EST
Introduction to Generative AI - Українська
Earned лист. 1, 2023 EDT