Building Gen AI Apps with Vertex AI: Prompting and Tuning
Earned Jun 25, 2024 EDT
Integrate Vertex AI Search and Conversation into Voice and Chat Apps
Earned Jun 24, 2024 EDT
Improving developer velocity with Gemini Code Assist
Earned Jun 4, 2024 EDT
Multimodality with Gemini
Earned Jun 3, 2024 EDT
Custom Search with Embeddings in Vertex AI
Earned Jun 3, 2024 EDT
App Dev with Gemini
Earned May 27, 2024 EDT
Getting Started with the Vertex AI Gemini API
Earned May 17, 2024 EDT
Search with AI Applications
Earned May 10, 2024 EDT
Pesquisa vetorial e embeddings
Earned May 6, 2024 EDT
Escalonamento com as Operações do Google Cloud
Earned May 6, 2024 EDT
Confiança e segurança com o Google Cloud
Earned May 3, 2024 EDT
Modernização de infraestrutura e aplicativos com o Google Cloud
Earned May 2, 2024 EDT
Como inovar com a inteligência artificial do Google Cloud
Earned May 2, 2024 EDT
Como é feita a transformação de dados com o Google Cloud
Earned Apr 30, 2024 EDT
Transformação digital com o Google Cloud
Earned Apr 29, 2024 EDT
CCAI Operations and Implementation
Earned Mar 22, 2024 EDT
Virtual Agent Development in Dialogflow CX for Software Devs
Earned Mar 20, 2024 EDT
Virtual Agent Development in Dialogflow CX for Citizen Devs
Earned Mar 20, 2024 EDT
Contact Center as a Service Implementation
Earned Mar 12, 2024 EDT
Contact Center AI: Conversational Design Fundamentals
Earned Mar 12, 2024 EDT
Generative AI Fundamentals
Earned Jan 10, 2024 EST
Generative AI Explorer : Vertex AI
Earned Dec 18, 2023 EST
Introdução ao Vertex AI Studio
Earned Dec 14, 2023 EST
Generative AI Fundamentals - Português Brasileiro
Earned Nov 6, 2023 EST
Introdução à IA responsável
Earned Nov 6, 2023 EST
Introdução aos modelos de linguagem grandes
Earned Nov 6, 2023 EST
Introdução à IA generativa
Earned Nov 1, 2023 EDT
Explore Playbooks and their implementation of the ReAct pattern for building Conversational Agents. You will learn how to construct a Playbook, set up goals and instructions to build a chatbot in natural language, and learn to test and deploy your solution.
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Discover flows in Conversational Agents and learn how to build deterministic chat and voice experiences with language models. Explore key concepts like drivers, intents, and entities, and how to use them to create conversational agents.
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Learn about building conversational AI voice and chat integrations, including how telephony systems can connect with Google to enable phone-based interactions within the Conversational AI ecosystem. Explore key topics such as the differences between chat and voice conversations, the writing process for creating conversation scripts, and the beginning of the interrogative series and closing sequence.
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In this course, you will learn the important role that different types of webhooks play in Conversational Agents development, and how to effectively integrate them into your routine configuration of a Conversational Agent. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
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This course explores the best practices, methods and tools to programmatically lead CCAI virtual agent delivery. It includes a high level overview of the end to end journey for building and deploying a virtual agent, as well as the core tenets to create a strong delivery culture. Additionally, this course covers the best practices for workflow management, defect tracking, release management and post-release support to ensure optimal virtual agent performance.
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In this course you will learn how Agent Assist can enhance the productivity of human agents while interacting with customers through the voice channel, as well as the options available for integration with other platforms in the Conversational AI ecosystem.
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In this course you will learn how Conversational AI Agent Assist can help distill complex customer interactions into concise and clear summaries. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
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In this course you will learn how Agent Assist can enhance the productivity of human agents while interacting with customers through the chat channel.
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In this course, you'll learn to develop generative agents that answer questions using websites, documents, or structured data. You will explore Vertex AI Applications and understand the advantages of data store agents, including their scalability and security.
You'll learn about different data store types and also discover how to connect data stores to agents and add personalization for enhanced responses.
Finally, you'll gain insights into common search configurations and troubleshooting techniques.
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In this course you will learn the key architectural considerations that need to be taken into account when designing for the implementation of Conversational AI solutions. Please note Dialogflow CX was recently renamed to Conversational Agents and CCAI Insights was renamed to Conversational Insights.
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This is an introductory course to all solutions in the Conversational AI portfolio and the Gen AI features that are available to transform them. The course also explores the business case around Conversational AI, and the use cases and user personas addressed by the solution. Please note Dialogflow CX was recently renamed to Conversational Agents and this course is in the process of being updated to reflect the new product name for Dialogflow CX.
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This course introduces you to event-based applications and teaches you how to use service orchestration and choreography to coordinate microservices. Using lectures and hands-on labs, you learn how to use Workflows, Eventarc, Cloud Tasks, and Cloud Scheduler to build microservices applications on Google Cloud.
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Neste breve curso sobre a integração de aplicativos com os modelos Gemini 1.0 Pro no Google Cloud você vai conhecer a API Gemini e os modelos de IA generativa dela. Você vai aprender a acessar os modelos Gemini 1.0 Pro e Gemini 1.0 Pro Vision usando código e testar os recursos dos modelos usando comandos de texto, imagem e vídeo em um app.
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In this course, you learn the fundamentals of application development on Google Cloud. You learn best practices for cloud applications, and how to select compute and data options to match your application use cases. You're introduced to generative AI and how it's used to help build applications. You learn about authentication and authorization, application deployment, continuous integration and delivery, and monitoring and performance tuning for your applications running in Google Cloud. Using lectures and hands-on labs, you learn how to get started building and running applications on Google Cloud.
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"Noções básicas do Google Cloud: infraestrutura principal" é uma apresentação da terminologia e de conceitos importantes para trabalhar com o Google Cloud. Usando vídeos e laboratórios práticos, o curso apresenta e compara vários serviços de armazenamento e computação do Google Cloud, além de ferramentas importantes para o gerenciamento de políticas e recursos.
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In this course, you'll use text embeddings for tasks like classification, outlier detection, text clustering and semantic search. You'll combine semantic search with the text generation capabilities of an LLM to build Retrieval Augmented Generation (RAG) solutions, such as for question-answering systems, using Google Cloud's Vertex AI and Google Cloud databases.
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(This course was previously named Multimodal Prompt Engineering with Gemini and PaLM) This course teaches how to use Vertex AI Studio, a Google Cloud console tool for rapidly prototyping and testing generative AI models. You learn to test sample prompts, design your own prompts, and customize foundation models to handle tasks that meet your application's needs. Whether you are looking for text, chat, code, image or speech generative experiences Vertex AI Studio offers you an interface to work with and APIs to integrate your production application.
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This course on Integrate Vertex AI Search and Conversation into Voice and Chat Apps is composed of a set of labs to give you a hands on experience to interacting with new Generative AI technologies. You will learn how to create end-to-end search and conversational experiences by following examples. These technologies complement predefined intent-based chat experiences created in Dialogflow with LLM-based, generative answers that can be based on your own data. Also, they allow you to porvide enterprise-grade search experiences for internal and external websites to search documents, structure data and public websites.
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Learn how Gemini can revolutionize your ability to develop applications! This course helps developers go beyond the basics and learn how to integrate Gemini into their workflows.
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Delve into the power of multimodal AI with this project-based course using Gemini. Master essential techniques and build advanced applications. You will:
- Experiment with multimodal use cases to expand application possibilities
- Implement recommendation systems that combine suggestions with clear reasoning
- Design a powerful document search engine using multimodal RAG methods
Important Disclaimer: Please note that these labs are under active development. Functionality may occasionally change or break unexpectedly, and content might be removed or altered without notice. By proceeding with this course, you acknowledge this potential disruption.
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This course explores Google Cloud technologies to create and generate embeddings. Embeddings are numerical representations of text, images, video and audio, and play a pivotal role in many tasks that involve the identification of similar items, like Google searches, online shopping recommendations, and personalized music suggestions. Specifically, you’ll use embeddings for tasks like classification, outlier detection, clustering and semantic search.
You’ll combine semantic search with the text generation capabilities of an LLM to build Retrieval Augmented Generation (RAG) systems and question-answering solutions, on your own proprietary data using Google Cloud’s Vertex AI.
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Unlock the power of Google Cloud's cutting-edge Vertex AI Gemini API to craft innovative multimodal applications. This hands-on course delves into the integration of the Vertex AI SDK for Python, guiding you through the generation of sophisticated responses powered by the Gemini Pro and Gemini Pro Vision models. Get ready to build, deploy, and harness the transformative capabilities of multimodal AI within your own projects.
Important Disclaimer: Please note that these labs are under active development. Functionality may occasionally change or break unexpectedly, and content might be removed or altered without notice. By proceeding with this course, you acknowledge this potential disruption.
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Get hands-on with the Gemini Pro and Gemini Pro Vision models through our new labs. This course gives you a unique chance to explore these powerful AI tools while our training content is still in development. Learn to interact with the models using the Vertex AI Gemini API and cURL commands, and help us create the best possible learning experience around this technology.
Important Disclaimer: Please note that these labs are under active development. Functionality may occasionally change or break unexpectedly, and content might be removed or altered without notice. By proceeding with this course, you acknowledge this potential disruption.
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(Previously named "Developing apps with Vertex AI Agent Builder: Search". Please note there maybe instances in this course where previous product names and titles are used)
Enterprises of all sizes have trouble making their information readily accessible to employees and customers alike. Internal documentation is frequently scattered across wikis, file shares, and databases. Similarly, consumer-facing sites often offer a vast selection of products, services, and information, but customers are frustrated by ineffective site search and navigation capabilities.
This course teaches you to use AI Applications to integrate enterprise-grade generative AI search.
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Conheça aplicativos, ferramentas e tecnologias de pesquisa com tecnologia de IA neste curso. Aprenda a fazer pesquisa semântica usando embeddings de vetores, pesquisa híbrida combinando abordagens semânticas e por palavras-chave, e geração aumentada por recuperação (RAG), minimizando as alucinações artificiais da IA como um agente de IA embasado. Ganhe experiência prática com a pesquisa vetorial da Vertex AI para criar um mecanismo de pesquisa inteligente.
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Organizações de vários portes estão adotando a tecnologia e a flexibilidade da nuvem para transformar a forma como operam. No entanto, gerenciar e escalonar recursos na nuvem de maneira eficaz é uma tarefa complexa.
O curso Escalonamento com as Operações do Google Cloud traz noções básicas de confiabilidade, resiliência e operações modernas na nuvem, explicando como o Google Cloud pode ajudar nesses esforços.
Como parte do programa de aprendizado do Líder digital do Cloud, o objetivo deste curso é ajudar você a crescer profissionalmente e desenvolver o futuro do seu próprio negócio.
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Conforme as organizações movem os próprios dados e aplicativos para a nuvem, novos problemas de segurança podem aparecer. No curso Confiança e segurança com o Google Cloud, explicamos os conceitos básicos de segurança na nuvem, o valor da abordagem multicamadas do Google Cloud para a proteção da infraestrutura e como o Google conquista e mantém a confiança dos clientes na nuvem.
Como parte do programa de aprendizado do Líder digital do Cloud, o objetivo deste curso é ajudar você a crescer profissionalmente e desenvolver o futuro do seu próprio negócio.
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Muitas empresas tradicionais usam sistemas e aplicativos legados que não conseguem atender às expectativas dos clientes modernos. Com frequência, os líderes empresariais precisam escolher entre manter sistemas de TI antigos ou investir em novos produtos e serviços. O curso "Modernização de infraestrutura e aplicativos com o Google Cloud" aborda esses desafios e oferece soluções relacionadas à tecnologia de nuvem para cada um.
Como parte do programa de aprendizado do Líder digital do Cloud, o objetivo deste curso é ajudar você a crescer profissionalmente e desenvolver o futuro do seu próprio negócio.
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A inteligência artificial (IA) e o machine learning (ML) representam importantes evoluções na tecnologia da informação que estão transformando uma ampla variedade de setores. O curso "Como inovar com a inteligência artificial do Google Cloud" mostra como as organizações podem usar a IA e o ML para transformar processos comerciais.
Como parte do programa de aprendizado do Líder digital do Cloud, o objetivo deste curso é ajudar você a crescer profissionalmente e desenvolver o futuro do seu próprio negócio.
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As tecnologias de nuvem podem agregar muito valor a uma organização e, ao combinar esse poder com dados, o potencial de crescer e criar novas experiências para os clientes é ainda maior. O curso "Como é feita a transformação de dados com o Google Cloud" mostra como os dados agregam valor às organizações e como o Google Cloud torna esses dados eficientes e acessíveis. Este curso, que faz parte do programa de aprendizado do Líder digital do Cloud, se destina às pessoas que querem crescer na profissão e construir o futuro da empresa.
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As pessoas estão muito animadas com a tecnologia de nuvem e a transformação digital, mas também ainda têm muitas dúvidas.
Exemplo: O que é a tecnologia de nuvem? O que significa transformação digital? Como a tecnologia de nuvem pode ajudar sua organização? Por onde começar?
Se você já se questionou sobre isso, veio ao lugar certo. Este curso fornece uma visão geral dos tipos de oportunidades e desafios que as empresas encaram em suas jornadas de transformação digital. Se quiser saber mais sobre tecnologia de nuvem para se destacar no trabalho e ajudar a construir o futuro da sua empresa, este curso introdutório sobre transformação digital é para você. Este curso faz parte do programa de aprendizado do Líder digital do Cloud.
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Welcome to "CCAI Operations and Implementation", the fourth course in the "Customer Experiences with Contact Center AI" series. In this course, learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale. In this course, you'll be introduced to Agent Assist and the technology it uses so you can delight your customers with the efficiencies and accuracy of services provided when customers require human agents, connectivity protocols, APIs, and platforms which you can use to create an integration between your virtual agent and the services already established for your business, Dialogflow's Environment Management tool for deployment of different versions of your virtual agent for various purposes, compliance measures and regulations you should be aware of when bringing your virtual agent to production, and you'll be given tips from virtua…
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Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise.
This is an intermediate course, intended for learners with the following type of role:
Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.
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Welcome to "Virtual Agent Development in Dialogflow CX for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations using Dialogflow CX.
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An AI-driven Contact Center as a Service (CCaaS) solution that is built natively on Google Cloud. The Implementation course provides Partners with essential training about the delivery of key features and functionality. The course explores how to leverage your key understanding of the product into successful customer implementation engagements with tips, best practices, guides, and more.
Note: This product was previously called Contact Center AI (CCAI) Platform you may see references to that name still in the course, however the course is technically correct.
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Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.
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Earn a skill badge by passing the final quiz, you'll demonstrate your understanding of foundational concepts in generative AI.
A skill badge is a digital badge issued by Google Cloud in recognition of your knowledge of Google Cloud products and services. Share your skill badge by making your profile public and adding it to your social media profile.
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This content is deprecated. Please see the latest version of the course, here.
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Neste curso, vamos conhecer o Vertex AI Studio, uma ferramenta para interagir com modelos de IA generativa, prototipar ideias comerciais e colocá-las em produção. Com a ajuda de um caso de uso imersivo, lições interessantes e um laboratório, você vai conhecer o ciclo de vida do comando à produção, além de usar o Vertex AI Studio para aplicativos multimodais do Gemini, design e engenharia de comandos e ajuste de modelos. O objetivo é permitir que você descubra todo o potencial da IA generativa nos seus projetos com o Vertex AI Studio.
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Receba um selo de habilidade ao concluir os cursos "Introduction to Generative AI", "Introduction to Large Language Models" e "Introduction to Responsible AI". Consiga a aprovação nos testes finais dos cursos para demonstrar seu conhecimento sobre os conceitos básicos da IA generativa.
Os selos de habilidades são digitais. Eles são emitidos pelo Google Cloud como forma de reconhecer sua capacidade de trabalhar com os produtos e serviços do Cloud. Torne seu perfil público e adicione os selos de habilidades às suas mídias sociais para mostrar seus conhecimentos.
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Este é um curso de microaprendizagem introdutório que busca explicar a IA responsável: o que é, qual é a importância dela e como ela é aplicada nos produtos do Google. Ele também contém os 7 princípios de IA do Google.
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Este é um curso de microlearning de nível introdutório que explica o que são modelos de linguagem grandes (LLM), os casos de uso em que podem ser aplicados e como é possível fazer o ajuste de comandos para aprimorar o desempenho dos LLMs. O curso também aborda as ferramentas do Google que ajudam a desenvolver seus próprios apps de IA generativa.
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Este é um curso de microaprendizagem introdutório que busca explicar a IA generativa: o que é, como é usada e por que ela é diferente de métodos tradicionais de machine learning. O curso também aborda as ferramentas do Google que ajudam você a desenvolver apps de IA generativa.
Generative Playbooks
Earned Jan 17, 2025 EST
Stateful Flows
Earned Jan 16, 2025 EST
Conversational AI Voice and Chat Integrations
Earned Jan 16, 2025 EST
Webhook fundamentals
Earned Jan 15, 2025 EST
DFCX Virtual Agent Delivery Framework
Earned Jan 15, 2025 EST
Integrate Agent Assist with Telephony and Chatbot Systems
Earned Jan 15, 2025 EST
Agent Summarization (Custom)
Earned Jan 15, 2025 EST
Introduction to Agent Assist and its GenAI Capabilities
Earned Jan 15, 2025 EST
Virtual FAQ with data store agents
Earned Jan 8, 2025 EST
Customer Engagement Suite with Google AI Architecture
Earned Dec 4, 2024 EST
Intro to Conversational AI and Conversational AI Engagement Framework
Earned Dec 3, 2024 EST
Service Orchestration and Choreography on Google Cloud
Earned Oct 25, 2024 EDT
Como integrar aplicativos com o Gemini 1.0 Pro no Google Cloud
Earned Oct 24, 2024 EDT
Developing Applications with Google Cloud: Foundations
Earned Oct 24, 2024 EDT
Noções básicas do Google Cloud: infraestrutura principal
Earned Oct 18, 2024 EDT
Develop Advanced Enterprise Search and Conversation Applications
Earned Jul 10, 2024 EDT
Building Gen AI Apps with Vertex AI: Prompting and Tuning
Earned Jun 25, 2024 EDT
Integrate Vertex AI Search and Conversation into Voice and Chat Apps
Earned Jun 24, 2024 EDT
Improving developer velocity with Gemini Code Assist
Earned Jun 4, 2024 EDT
Multimodality with Gemini
Earned Jun 3, 2024 EDT
Custom Search with Embeddings in Vertex AI
Earned Jun 3, 2024 EDT
App Dev with Gemini
Earned May 27, 2024 EDT
Getting Started with the Vertex AI Gemini API
Earned May 17, 2024 EDT
Search with AI Applications
Earned May 10, 2024 EDT
Pesquisa vetorial e embeddings
Earned May 6, 2024 EDT
Escalonamento com as Operações do Google Cloud
Earned May 6, 2024 EDT
Confiança e segurança com o Google Cloud
Earned May 3, 2024 EDT
Modernização de infraestrutura e aplicativos com o Google Cloud
Earned May 2, 2024 EDT
Como inovar com a inteligência artificial do Google Cloud
Earned May 2, 2024 EDT
Como é feita a transformação de dados com o Google Cloud
Earned Apr 30, 2024 EDT
Transformação digital com o Google Cloud
Earned Apr 29, 2024 EDT
CCAI Operations and Implementation
Earned Mar 22, 2024 EDT
Virtual Agent Development in Dialogflow CX for Software Devs
Earned Mar 20, 2024 EDT
Virtual Agent Development in Dialogflow CX for Citizen Devs
Earned Mar 20, 2024 EDT
Contact Center as a Service Implementation
Earned Mar 12, 2024 EDT
Contact Center AI: Conversational Design Fundamentals
Earned Mar 12, 2024 EDT
Generative AI Fundamentals
Earned Jan 10, 2024 EST
Generative AI Explorer : Vertex AI
Earned Dec 18, 2023 EST
Introdução ao Vertex AI Studio
Earned Dec 14, 2023 EST
Generative AI Fundamentals - Português Brasileiro
Earned Nov 6, 2023 EST
Introdução à IA responsável
Earned Nov 6, 2023 EST
Introdução aos modelos de linguagem grandes
Earned Nov 6, 2023 EST
Introdução à IA generativa
Earned Nov 1, 2023 EDT