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Hedaoo Abhishek

メンバー加入日: 2021

ダイヤモンド リーグ

41665 ポイント
Conversational AI Voice and Chat Integrations Earned 3月 24, 2025 EDT
Agent Summarization (Custom) Earned 12月 4, 2024 EST
Integrate Agent Assist with Telephony and Chatbot Systems Earned 12月 4, 2024 EST
Introduction to Agent Assist and its GenAI Capabilities Earned 11月 24, 2024 EST
Conversational Insights Earned 11月 24, 2024 EST
Build deterministic Virtual Agent enhanced with data stores Earned 11月 23, 2024 EST
Virtual FAQ with data store agents Earned 11月 23, 2024 EST
Conversational Agents Quality Assurance and Deployment Lifecycle Earned 11月 23, 2024 EST
Basic Performance Measurement Earned 11月 23, 2024 EST
Webhook fundamentals Earned 11月 23, 2024 EST
Stateful Flows Earned 11月 23, 2024 EST
Conversation Design Fundamentals Earned 11月 20, 2024 EST
DFCX Virtual Agent Delivery Framework Earned 9月 29, 2024 EDT
Customer Engagement Suite with Google AI Architecture Earned 9月 29, 2024 EDT
Intro to Conversational AI and Conversational AI Engagement Framework Earned 9月 29, 2024 EDT
Develop Advanced Enterprise Search and Conversation Applications Earned 2月 13, 2024 EST
Text Prompt Engineering Techniques Earned 2月 12, 2024 EST
Vertex AI Studio の概要 Earned 2月 12, 2024 EST
アテンション機構 Earned 2月 12, 2024 EST
Generative AI Explorer : Vertex AI Earned 2月 12, 2024 EST
Integrate Vertex AI Search and Conversation into Voice and Chat Apps Earned 2月 7, 2024 EST
Building Gen AI Apps with Vertex AI: Prompting and Tuning Earned 1月 25, 2024 EST
Conversational AI on Vertex AI and Dialogflow CX Earned 1月 23, 2024 EST
Implementing Generative AI with Vertex AI Earned 12月 12, 2023 EST
Generative AI Fundamentals Earned 12月 11, 2023 EST
Generative AI for Business Leaders Earned 12月 11, 2023 EST
責任ある AI: Google Cloud における AI に関する原則の適用 Earned 11月 27, 2023 EST
Generative AI Fundamentals - 日本語版 Earned 11月 27, 2023 EST
責任ある AI の概要 Earned 11月 27, 2023 EST
Contact Center AI: Conversational Design Fundamentals Earned 6月 14, 2023 EDT
Encoder-Decoder アーキテクチャ Earned 6月 14, 2023 EDT
画像キャプション モデルの作成 Earned 6月 14, 2023 EDT
画像生成の概要 Earned 6月 14, 2023 EDT
Transformer モデルと BERT モデル Earned 6月 14, 2023 EDT
大規模言語モデルの概要 Earned 6月 4, 2023 EDT
生成 AI の概要 Earned 6月 4, 2023 EDT
Associate Cloud Engineer の取得に向けた準備 Earned 7月 22, 2022 EDT
Virtual Agent Development in Dialogflow ES for Software Devs Earned 7月 14, 2022 EDT
Virtual Agent Development in Dialogflow ES for Citizen Devs Earned 7月 13, 2022 EDT
Virtual Agent Development in Dialogflow CX for Software Devs Earned 7月 13, 2022 EDT
Virtual Agent Development in Dialogflow CX for Citizen Devs Earned 7月 12, 2022 EDT
DEPRECATED Create Conversational AI Agents with Dialogflow CX Earned 7月 11, 2022 EDT
クラウド エンジニアリング Earned 11月 22, 2021 EST
Google Cloud Essentials Earned 11月 10, 2021 EST
Customer Experiences with Contact Center AI Earned 7月 19, 2021 EDT

Learn about building conversational AI voice and chat integrations, including how telephony systems can connect with Google to enable phone-based interactions within the Conversational AI ecosystem. Explore key topics such as the differences between chat and voice conversations, the writing process for creating conversation scripts, and the beginning of the interrogative series and closing sequence.

詳細

In this course you will learn how Conversational AI Agent Assist can help distill complex customer interactions into concise and clear summaries. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.

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In this course you will learn how Agent Assist can enhance the productivity of human agents while interacting with customers through the voice channel, as well as the options available for integration with other platforms in the Conversational AI ecosystem.

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In this course you will learn how Agent Assist can enhance the productivity of human agents while interacting with customers through the chat channel.

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In this course you will learn how to leverage Conversational Insights to uncover hidden information from your contact center data to increase operational efficiency and drive data-driven business decisions. Please note Contact Center AI Insights were recently renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product name for Contact Center AI Insights.

詳細

Demonstrate the ability to create and deploy deterministic virtual agents using Dialgflow CX and augment responses by grounding results on your own data integrating with Vertex AI Agent Builder data stores and leveraging Gemini for summarizations. You will use the following technologies and Google Cloud services: Vertex AI Agent Builder Dialogflow CX Gemini

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In this course, you'll learn to develop generative agents that answer questions using websites, documents, or structured data. You will explore Vertex AI Applications and understand the advantages of data store agents, including their scalability and security. You'll learn about different data store types and also discover how to connect data stores to agents and add personalization for enhanced responses. Finally, you'll gain insights into common search configurations and troubleshooting techniques.

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This course explores the quality assurance best practices and the tools available in Conversational Agents to ensure production grade quality during Conversational Agent development, as well as the key tenets for the creation of a robust end to end deployment lifecycle. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.

詳細

This course explores the fundamentals of the feedback loop process for Conversational Agent development and introduces the native capabilities within Conversational Agents that support it. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational Agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, Virtual Agent, and CCAI Insights.

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In this course, you will learn the important role that different types of webhooks play in Conversational Agents development, and how to effectively integrate them into your routine configuration of a Conversational Agent. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.

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Discover flows in Conversational Agents and learn how to build deterministic chat and voice experiences with language models. Explore key concepts like drivers, intents, and entities, and how to use them to create conversational agents.

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This course explores the foundational principles of conversation design to craft engaging and effective experiences that emulate human-like experiences specific to the Chat channel. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.

詳細

This course explores the best practices, methods and tools to programmatically lead CCAI virtual agent delivery. It includes a high level overview of the end to end journey for building and deploying a virtual agent, as well as the core tenets to create a strong delivery culture. Additionally, this course covers the best practices for workflow management, defect tracking, release management and post-release support to ensure optimal virtual agent performance.

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In this course you will learn the key architectural considerations that need to be taken into account when designing for the implementation of Conversational AI solutions. Please note Dialogflow CX was recently renamed to Conversational Agents and CCAI Insights was renamed to Conversational Insights.

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This is an introductory course to all solutions in the Conversational AI portfolio and the Gen AI features that are available to transform them. The course also explores the business case around Conversational AI, and the use cases and user personas addressed by the solution. Please note Dialogflow CX was recently renamed to Conversational Agents and this course is in the process of being updated to reflect the new product name for Dialogflow CX.

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In this course, you'll use text embeddings for tasks like classification, outlier detection, text clustering and semantic search. You'll combine semantic search with the text generation capabilities of an LLM to build Retrieval Augmented Generation (RAG) solutions, such as for question-answering systems, using Google Cloud's Vertex AI and Google Cloud databases.

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Text Prompt Engineering Techniques introduces you to consider different strategic approaches & techniques to deploy when writing prompts for text-based generative AI tasks.

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このコースでは、生成 AI モデルとのやりとり、ビジネス アイデアのプロトタイプ作成、本番環境へのリリースを行うツールである Vertex AI Studio をご紹介します。現実感のあるユースケースや、興味深い講義、ハンズオンラボを通して、プロンプトの作成から成果の実現に至るまでのライフサイクルを詳細に学び、Gemini マルチモーダル アプリケーションの開発、プロンプトの設計、モデルのチューニングに Vertex AI を活用する方法を学習します。Vertex AI Studio を利用することで、生成 AI をプロジェクトに最大限に活かせるようになることを目指します。

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このコースでは、アテンション機構について学習します。アテンション機構とは、ニューラル ネットワークに入力配列の重要な部分を認識させるための高度な技術です。アテンションの仕組みと、アテンションを活用して機械翻訳、テキスト要約、質問応答といったさまざまな ML タスクのパフォーマンスを改善する方法を説明します。

詳細

This content is deprecated. Please see the latest version of the course, here.

詳細

This course on Integrate Vertex AI Search and Conversation into Voice and Chat Apps is composed of a set of labs to give you a hands on experience to interacting with new Generative AI technologies. You will learn how to create end-to-end search and conversational experiences by following examples. These technologies complement predefined intent-based chat experiences created in Dialogflow with LLM-based, generative answers that can be based on your own data. Also, they allow you to porvide enterprise-grade search experiences for internal and external websites to search documents, structure data and public websites.

詳細

(This course was previously named Multimodal Prompt Engineering with Gemini and PaLM) This course teaches how to use Vertex AI Studio, a Google Cloud console tool for rapidly prototyping and testing generative AI models. You learn to test sample prompts, design your own prompts, and customize foundation models to handle tasks that meet your application's needs. Whether you are looking for text, chat, code, image or speech generative experiences Vertex AI Studio offers you an interface to work with and APIs to integrate your production application.

詳細

In this course you will learn how to use the new generative AI features in Dialogflow CX to create virtual agents that can have more natural and engaging conversations with customers. Discover how to deploy generative fallback responses to gracefully handle errors and omissions in customer conversations, deploy generators to increase intent coverage, and structure, ingest, and manage data in a data store. And explore how to deploy and maintain generative AI agents using your data, and deploy and maintain hybrid agents in combination with existing intent-based design paradigms.

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This course will help ML Engineers, Developers, and Data Scientists implement Large Language Models for Generative AI use cases with Vertex AI. The first two modules of this course contain links to videos and prerequisite course materials that will build your knowledge foundation in Generative AI. Please do not skip these modules. The advanced modules in this course assume you have completed these earlier modules.

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Earn a skill badge by passing the final quiz, you'll demonstrate your understanding of foundational concepts in generative AI. A skill badge is a digital badge issued by Google Cloud in recognition of your knowledge of Google Cloud products and services. Share your skill badge by making your profile public and adding it to your social media profile.

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A Business Leader in Generative AI can articulate the capabilities of core cloud Generative AI products and services and understand how they benefit organizations. This course provides an overview of the types of opportunities and challenges that companies often encounter in their digital transformation journey and how they can leverage Google Cloud's generative AI products to overcome these challenges.

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企業における AI と ML の利用が拡大し続けるなか、責任を持ってそれを構築することの重要性も増しています。多くの企業にとっての課題は、責任ある AI と口で言うのは簡単でも、それを実践するのは難しいということです。このコースは、責任ある AI を組織で運用化する方法を学びたい方に最適です。 このコースでは、Google Cloud が責任ある AI を現在どのように運用化しているかを、ベスト プラクティスや教訓と併せて学び、責任ある AI に対する独自のアプローチを構築するためのフレームワークとして活用できるようにします。

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「Introduction to Generative AI」、「Introduction to Large Language Models」、「Introduction to Responsible AI」の各コースを修了すると、スキルバッジを獲得できます。最終テストに合格することで、ジェネレーティブ AI の基礎概念を理解していることが証明されます。 スキルバッジは、Google Cloud のプロダクトとサービスに関する知識を認定するために Google Cloud が発行するデジタルバッジです。スキルバッジは、ソーシャル メディアの公開プロフィールを作成してそこに追加することで一般向けに共有できます。

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この入門レベルのマイクロラーニング コースでは、責任ある AI の概要と重要性、および Google が責任ある AI を自社プロダクトにどのように実装しているのかについて説明します。また、Google の AI に関する 7 つの原則についても説明します。

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Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.

詳細

このコースでは、機械翻訳、テキスト要約、質問応答などのシーケンス ツー シーケンス タスクに対応する、強力かつ広く使用されている ML アーキテクチャである Encoder-Decoder アーキテクチャの概要を説明します。Encoder-Decoder アーキテクチャの主要なコンポーネントと、これらのモデルをトレーニングして提供する方法について学習します。対応するラボのチュートリアルでは、詩を生成するための Encoder-Decoder アーキテクチャの簡単な実装を、TensorFlow で最初からコーディングします。

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このコースでは、ディープ ラーニングを使用して画像キャプション生成モデルを作成する方法について学習します。エンコーダやデコーダなどの画像キャプション生成モデルのさまざまなコンポーネントと、モデルをトレーニングして評価する方法を学びます。このコースを修了すると、独自の画像キャプション生成モデルを作成し、それを使用して画像のキャプションを生成できるようになります。

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このコースでは拡散モデルについて説明します。拡散モデルは ML モデル ファミリーの一つで、最近、画像生成分野での有望性が示されました。拡散モデルは物理学、特に熱力学からインスピレーションを得ています。ここ数年、拡散モデルは研究と産業界の両方で広まりました。拡散モデルは、Google Cloud の最先端の画像生成モデルやツールの多くを支える技術です。このコースでは、拡散モデルの背景にある理論と、モデルを Vertex AI でトレーニングしてデプロイする方法について説明します。

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このコースでは、Transformer アーキテクチャと Bidirectional Encoder Representations from Transformers（BERT）モデルの概要について説明します。セルフアテンション機構をはじめとする Transformer アーキテクチャの主要コンポーネントと、それが BERT モデルの構築にどのように使用されているのかについて学習します。さらに、テキスト分類、質問応答、自然言語推論など、BERT を適用可能なその他のタスクについても学習します。このコースの推定所要時間は約 45 分です。

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このコースは、大規模言語モデル（LLM）とは何か、どのようなユースケースで活用できるのか、プロンプトのチューニングで LLM のパフォーマンスを高めるにはどうすればよいかについて学習する、入門レベルのマイクロ ラーニング コースです。独自の生成 AI アプリを開発する際に利用できる Google ツールも紹介します。

詳細

この入門レベルのマイクロラーニング コースでは、生成 AI の概要、利用方法、従来の機械学習の手法との違いについて説明します。独自の生成 AI アプリを作成する際に利用できる Google ツールも紹介します。

詳細

このコースでは、Associate Cloud Engineer 認定試験の合格を目指す方が受験の準備を進めることができます。試験範囲に含まれる Google Cloud ドメインの概要と、ドメインに関する知識を高めるための学習計画の作成方法について学習します。

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Welcome to "CCAI Virtual Agent Development in Dialogflow ES for Software Developers", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn to use additional features of Dialogflow ES for your virtual agent, create a Firestore instance to store customer data, and implement cloud functions that access the data. With the ability to read and write customer data, learner’s virtual agents are conversationally dynamic and able to defer contact center volume from human agents. You'll be introduced to methods for testing your virtual agent and logs which can be useful for understanding issues that arise. Lastly, learn about connectivity protocols, APIs, and platforms for integrating your virtual agent with services already established for your business.

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Welcome to "Virtual Agent Development in Dialogflow ES for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will use Dialogflow ES to create virtual agents and test them using the Dialogflow ES simulator. This course also provides best practices on developing virtual agents. You will also be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations. Through a combination of presentations, demos, and hands-on labs, participants learn how to create virtual agents. This is an intermediate course, intended for learners with the following types of roles: Conversational designers: Designs the user experience of a virtual assistant. Translates the brand's business requirements into natural dialog flows. Citizen developers: Creates new business applications fo…

詳細

Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise. This is an intermediate course, intended for learners with the following type of role: Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.

詳細

Welcome to "Virtual Agent Development in Dialogflow CX for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations using Dialogflow CX.

詳細

Earn a skill badge by completing the Create Conversational AI Agents with Dialogflow CX quest, where you will learn how to create a conversational virtual agent, including how to: define intents and entities, use versions and environments, create conversational branching, and use IVR features. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge quest, and the final assessment challenge lab, to receive a skill badge that you can share with your network.

詳細

この入門コースは、他のコースとは異なるものです。 これらのラボは、Google Cloud Certified Associate Cloud Engineer 認定資格試験に出題されるトピックやサービスについて、IT プロフェッショナルがハンズオンで演習するために作成されました。IAM からネットワーキング、 Kubernetes Engine のデプロイまでを 網羅する個別のラボで構成されており、Goodle Cloud の知識が試されます。これらのラボによる演習で 知識やスキルや能力を向上させることは可能ですが、 試験ガイドやその他の対策資料も参照することをおすすめします。

詳細

この入門レベルのクエストでは、Google Cloud の基本的なツールやサービスに関する実践演習を行います。「Google Cloud Essentials」は Qwiklabs で特に人気のあるクエストですが、それはクラウドの予備知識がほとんどなくても、あらゆる Google Cloud プロジェクトに応用できる実際的な経験を積めるからです。 「Google Cloud Essentials」では、Cloud Shell コマンドの記述、初めての仮想マシンのデプロイ、Kubernetes Engine 上でのアプリケーション実行と負荷分散など、Google Cloud の主な機能を紹介します。主なコンセプトは 1 分間のビデオで説明されています。

詳細

Learn how to design, develop, and deploy customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You'll also learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale.

詳細