Customer Engagement Suite with Google AI Architecture
Earned Sep 29, 2024 EDT
Intro to Conversational AI and Conversational AI Engagement Framework
Earned Sep 29, 2024 EDT
Develop Advanced Enterprise Search and Conversation Applications
Earned Feb 13, 2024 EST
Text Prompt Engineering Techniques
Earned Feb 12, 2024 EST
Pengantar Vertex AI Studio
Earned Feb 12, 2024 EST
Mekanisme Atensi
Earned Feb 12, 2024 EST
Generative AI Explorer : Vertex AI
Earned Feb 12, 2024 EST
Integrate Vertex AI Search and Conversation into Voice and Chat Apps
Earned Feb 7, 2024 EST
Building Gen AI Apps with Vertex AI: Prompting and Tuning
Earned Jan 25, 2024 EST
Conversational AI on Vertex AI and Dialogflow CX
Earned Jan 23, 2024 EST
Implementing Generative AI with Vertex AI
Earned Des 12, 2023 EST
Generative AI Fundamentals
Earned Des 11, 2023 EST
Generative AI for Business Leaders
Earned Des 11, 2023 EST
Responsible AI: Menerapkan Prinsip AI dengan Google Cloud
Earned Nov 27, 2023 EST
Generative AI Fundamentals - Bahasa Indonesia
Earned Nov 27, 2023 EST
Pengantar Responsible AI
Earned Nov 27, 2023 EST
Contact Center AI: Conversational Design Fundamentals
Earned Jun 14, 2023 EDT
Arsitektur Encoder-Decoder
Earned Jun 14, 2023 EDT
Membuat Model Pemberian Teks pada Gambar
Earned Jun 14, 2023 EDT
Pengantar Pembuatan Gambar
Earned Jun 14, 2023 EDT
Model Transformer dan Model BERT
Earned Jun 14, 2023 EDT
Pengantar Model Bahasa Besar
Earned Jun 4, 2023 EDT
Pengantar AI Generatif
Earned Jun 4, 2023 EDT
Preparing for Your Associate Cloud Engineer Journey
Earned Jul 22, 2022 EDT
Virtual Agent Development in Dialogflow ES for Software Devs
Earned Jul 14, 2022 EDT
Virtual Agent Development in Dialogflow ES for Citizen Devs
Earned Jul 13, 2022 EDT
Virtual Agent Development in Dialogflow CX for Software Devs
Earned Jul 13, 2022 EDT
Virtual Agent Development in Dialogflow CX for Citizen Devs
Earned Jul 12, 2022 EDT
DEPRECATED Create Conversational AI Agents with Dialogflow CX
Earned Jul 11, 2022 EDT
Cloud Engineering
Earned Nov 22, 2021 EST
Google Cloud Essentials
Earned Nov 10, 2021 EST
Customer Experiences with Contact Center AI
Earned Jul 19, 2021 EDT
Learn about building conversational AI voice and chat integrations, including how telephony systems can connect with Google to enable phone-based interactions within the Conversational AI ecosystem. Explore key topics such as the differences between chat and voice conversations, the writing process for creating conversation scripts, and the beginning of the interrogative series and closing sequence.
Pelajari lebih lanjut
In this course you will learn how Conversational AI Agent Assist can help distill complex customer interactions into concise and clear summaries. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
Pelajari lebih lanjut
In this course you will learn how Agent Assist can enhance the productivity of human agents while interacting with customers through the voice channel, as well as the options available for integration with other platforms in the Conversational AI ecosystem.
Pelajari lebih lanjut
In this course you will learn how Agent Assist can enhance the productivity of human agents while interacting with customers through the chat channel.
Pelajari lebih lanjut
In this course you will learn how to leverage Conversational Insights to uncover hidden information from your contact center data to increase operational efficiency and drive data-driven business decisions. Please note Contact Center AI Insights were recently renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product name for Contact Center AI Insights.
Pelajari lebih lanjut
Demonstrate the ability to create and deploy deterministic virtual agents using Dialgflow CX and augment responses by grounding results on your own data integrating with Vertex AI Agent Builder data stores and leveraging Gemini for summarizations.
You will use the following technologies and Google Cloud services:
Vertex AI Agent Builder
Dialogflow CX
Gemini
Pelajari lebih lanjut
In this course, you'll learn to develop generative agents that answer questions using websites, documents, or structured data. You will explore Vertex AI Applications and understand the advantages of data store agents, including their scalability and security.
You'll learn about different data store types and also discover how to connect data stores to agents and add personalization for enhanced responses.
Finally, you'll gain insights into common search configurations and troubleshooting techniques.
Pelajari lebih lanjut
This course explores the quality assurance best practices and the tools available in Conversational Agents to ensure production grade quality during Conversational Agent development, as well as the key tenets for the creation of a robust end to end deployment lifecycle. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
Pelajari lebih lanjut
This course explores the fundamentals of the feedback loop process for Conversational Agent development and introduces the native capabilities within Conversational Agents that support it. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational Agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, Virtual Agent, and CCAI Insights.
Pelajari lebih lanjut
In this course, you will learn the important role that different types of webhooks play in Conversational Agents development, and how to effectively integrate them into your routine configuration of a Conversational Agent. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
Pelajari lebih lanjut
Discover flows in Conversational Agents and learn how to build deterministic chat and voice experiences with language models. Explore key concepts like drivers, intents, and entities, and how to use them to create conversational agents.
Pelajari lebih lanjut
This course explores the foundational principles of conversation design to craft engaging and effective experiences that emulate human-like experiences specific to the Chat channel. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
Pelajari lebih lanjut
This course explores the best practices, methods and tools to programmatically lead CCAI virtual agent delivery. It includes a high level overview of the end to end journey for building and deploying a virtual agent, as well as the core tenets to create a strong delivery culture. Additionally, this course covers the best practices for workflow management, defect tracking, release management and post-release support to ensure optimal virtual agent performance.
Pelajari lebih lanjut
In this course you will learn the key architectural considerations that need to be taken into account when designing for the implementation of Conversational AI solutions. Please note Dialogflow CX was recently renamed to Conversational Agents and CCAI Insights was renamed to Conversational Insights.
Pelajari lebih lanjut
This is an introductory course to all solutions in the Conversational AI portfolio and the Gen AI features that are available to transform them. The course also explores the business case around Conversational AI, and the use cases and user personas addressed by the solution. Please note Dialogflow CX was recently renamed to Conversational Agents and this course is in the process of being updated to reflect the new product name for Dialogflow CX.
Pelajari lebih lanjut
In this course, you'll use text embeddings for tasks like classification, outlier detection, text clustering and semantic search. You'll combine semantic search with the text generation capabilities of an LLM to build Retrieval Augmented Generation (RAG) solutions, such as for question-answering systems, using Google Cloud's Vertex AI and Google Cloud databases.
Pelajari lebih lanjut
Text Prompt Engineering Techniques introduces you to consider different strategic approaches & techniques to deploy when writing prompts for text-based generative AI tasks.
Pelajari lebih lanjut
Kursus ini memperkenalkan Vertex AI Studio, sebuah alat untuk berinteraksi dengan model AI generatif, membuat prototipe ide bisnis, dan meluncurkannya ke dalam produksi. Melalui kasus penggunaan yang imersif, pelajaran menarik, dan lab interaktif, Anda akan menjelajahi siklus proses dari perintah ke produk dan mempelajari cara memanfaatkan Vertex AI Studio untuk aplikasi multimodal Gemini, desain perintah, rekayasa perintah, dan tuning model. Tujuan kursus ini adalah agar Anda dapat memanfaatkan potensi AI generatif dalam project Anda dengan Vertex AI Studio.
Pelajari lebih lanjut
Dalam kursus ini Anda akan diperkenalkan dengan mekanisme atensi, yakni teknik efektif yang membuat jaringan neural berfokus pada bagian tertentu urutan input. Anda akan mempelajari cara kerja atensi, cara penggunaannya untuk meningkatkan performa berbagai tugas machine learning, termasuk terjemahan mesin, peringkasan teks, dan menjawab pertanyaan.
Pelajari lebih lanjut
This content is deprecated. Please see the latest version of the course, here.
Pelajari lebih lanjut
This course on Integrate Vertex AI Search and Conversation into Voice and Chat Apps is composed of a set of labs to give you a hands on experience to interacting with new Generative AI technologies. You will learn how to create end-to-end search and conversational experiences by following examples. These technologies complement predefined intent-based chat experiences created in Dialogflow with LLM-based, generative answers that can be based on your own data. Also, they allow you to porvide enterprise-grade search experiences for internal and external websites to search documents, structure data and public websites.
Pelajari lebih lanjut
(This course was previously named Multimodal Prompt Engineering with Gemini and PaLM) This course teaches how to use Vertex AI Studio, a Google Cloud console tool for rapidly prototyping and testing generative AI models. You learn to test sample prompts, design your own prompts, and customize foundation models to handle tasks that meet your application's needs. Whether you are looking for text, chat, code, image or speech generative experiences Vertex AI Studio offers you an interface to work with and APIs to integrate your production application.
Pelajari lebih lanjut
In this course you will learn how to use the new generative AI features in Dialogflow CX to create virtual agents that can have more natural and engaging conversations with customers. Discover how to deploy generative fallback responses to gracefully handle errors and omissions in customer conversations, deploy generators to increase intent coverage, and structure, ingest, and manage data in a data store. And explore how to deploy and maintain generative AI agents using your data, and deploy and maintain hybrid agents in combination with existing intent-based design paradigms.
Pelajari lebih lanjut
This course will help ML Engineers, Developers, and Data Scientists implement Large Language Models for Generative AI use cases with Vertex AI. The first two modules of this course contain links to videos and prerequisite course materials that will build your knowledge foundation in Generative AI. Please do not skip these modules. The advanced modules in this course assume you have completed these earlier modules.
Pelajari lebih lanjut
Earn a skill badge by passing the final quiz, you'll demonstrate your understanding of foundational concepts in generative AI.
A skill badge is a digital badge issued by Google Cloud in recognition of your knowledge of Google Cloud products and services. Share your skill badge by making your profile public and adding it to your social media profile.
Pelajari lebih lanjut
A Business Leader in Generative AI can articulate the capabilities of core cloud Generative AI products and services and understand how they benefit organizations. This course provides an overview of the types of opportunities and challenges that companies often encounter in their digital transformation journey and how they can leverage Google Cloud's generative AI products to overcome these challenges.
Pelajari lebih lanjut
Seiring semakin meningkatnya penggunaan Kecerdasan Buatan dan Machine Learning di kalangan perusahaan, proses membangunnya secara bertanggung jawab juga menjadi semakin penting. Membicarakan responsible AI mungkin lebih mudah bagi banyak orang daripada mempraktikkannya. Jika Anda tertarik untuk mempelajari cara mengoperasionalkan responsible AI dalam organisasi Anda, kursus ini cocok untuk Anda.
Dalam kursus ini, Anda akan mempelajari bagaimana Google Cloud mengoperasionalkan responsible AI, dengan praktik terbaik dan pelajaran yang dapat dipetik. Hal ini berguna sebagai framework bagi Anda untuk membangun pendekatan responsible AI.
Pelajari lebih lanjut
Dapatkan badge keahlian dengan menyelesaikan kursus Introduction to Generative AI, Introduction to Large Language Models, dan Introduction to Responsible AI. Dengan berhasil menyelesaikan kuis akhir, Anda membuktikan pemahaman Anda tentang konsep dasar AI generatif.
Badge keahlian adalah badge digital yang diberikan oleh Google Cloud sebagai pengakuan atas pengetahuan Anda tentang produk dan layanan Google Cloud. Pamerkan badge keahlian Anda dengan menampilkan profil Anda kepada publik dan menambahkannya ke profil media sosial Anda.
Pelajari lebih lanjut
Ini adalah kursus pengantar pembelajaran mikro yang dimaksudkan untuk menjelaskan responsible AI, alasan pentingnya responsible AI, dan cara Google mengimplementasikan responsible AI dalam produknya. Kursus ini juga memperkenalkan 7 prinsip AI Google.
Pelajari lebih lanjut
Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.
Pelajari lebih lanjut
Kursus ini memberi Anda sinopsis tentang arsitektur encoder-decoder, yang merupakan arsitektur machine learning yang canggih dan umum untuk tugas urutan-ke-urutan seperti terjemahan mesin, ringkasan teks, dan tanya jawab. Anda akan belajar tentang komponen utama arsitektur encoder-decoder serta cara melatih dan menyalurkan model ini. Dalam panduan lab yang sesuai, Anda akan membuat kode pada penerapan simpel arsitektur encoder-decoder di TensorFlow untuk pembuatan puisi dari awal.
Pelajari lebih lanjut
Kursus ini menjelaskan cara membuat model keterangan gambar menggunakan deep learning. Anda akan belajar tentang berbagai komponen model keterangan gambar, seperti encoder dan decoder, serta cara melatih dan mengevaluasi model. Pada akhir kursus ini, Anda akan dapat membuat model keterangan gambar Anda sendiri dan menggunakannya untuk menghasilkan teks bagi gambar.
Pelajari lebih lanjut
Kursus ini memperkenalkan model difusi, yaitu kelompok model machine learning yang belakangan ini menunjukkan potensinya dalam ranah pembuatan gambar. Model difusi mengambil inspirasi dari fisika, khususnya termodinamika. Dalam beberapa tahun terakhir, model difusi menjadi populer baik di dunia industri maupun penelitian. Model difusi mendasari banyak alat dan model pembuatan gambar yang canggih di Google Cloud. Kursus ini memperkenalkan Anda pada teori yang melandasi model difusi dan cara melatih serta men-deploy-nya di Vertex AI.
Pelajari lebih lanjut
Kursus ini memperkenalkan Anda pada arsitektur Transformer dan model Representasi Encoder Dua Arah dari Transformer (Bidirectional Encoder Representations from Transformers atau BERT). Anda akan belajar tentang komponen utama arsitektur Transformer, seperti mekanisme self-attention, dan cara penggunaannya untuk membangun model BERT. Anda juga akan belajar tentang berbagai tugas yang dapat memanfaatkan BERT, seperti klasifikasi teks, menjawab pertanyaan, dan inferensi natural language. Kursus ini diperkirakan memakan waktu sekitar 45 menit untuk menyelesaikannya.
Pelajari lebih lanjut
Ini adalah kursus pengantar pembelajaran mikro yang membahas definisi model bahasa besar (LLM), kasus penggunaannya, dan cara menggunakan prompt tuning untuk meningkatkan performa LLM. Kursus ini juga membahas beberapa alat Google yang dapat membantu Anda mengembangkan aplikasi AI Generatif Anda sendiri.
Pelajari lebih lanjut
Ini adalah kursus pengantar pembelajaran mikro yang bertujuan untuk mendefinisikan AI Generatif, cara penggunaannya, dan perbedaannya dari metode machine learning konvensional. Kursus ini juga mencakup Alat-alat Google yang dapat membantu Anda mengembangkan aplikasi AI Generatif Anda sendiri.
Pelajari lebih lanjut
This course helps you structure your preparation for the Associate Cloud Engineer exam. You will learn about the Google Cloud domains covered by the exam and how to create a study plan to improve your domain knowledge.
Pelajari lebih lanjut
Welcome to "CCAI Virtual Agent Development in Dialogflow ES for Software Developers", the third course in the "Customer Experiences with Contact Center AI" series.
In this course, learn to use additional features of Dialogflow ES for your virtual agent, create a Firestore instance to store customer data, and implement cloud functions that access the data. With the ability to read and write customer data, learner’s virtual agents are conversationally dynamic and able to defer contact center volume from human agents. You'll be introduced to methods for testing your virtual agent and logs which can be useful for understanding issues that arise. Lastly, learn about connectivity protocols, APIs, and platforms for integrating your virtual agent with services already established for your business.
Pelajari lebih lanjut
Welcome to "Virtual Agent Development in Dialogflow ES for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will use Dialogflow ES to create virtual agents and test them using the Dialogflow ES simulator. This course also provides best practices on developing virtual agents. You will also be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations. Through a combination of presentations, demos, and hands-on labs, participants learn how to create virtual agents.
This is an intermediate course, intended for learners with the following types of roles:
Conversational designers: Designs the user experience of a virtual assistant. Translates the brand's business requirements into natural dialog flows.
Citizen developers: Creates new business applications fo…
Pelajari lebih lanjut
Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise.
This is an intermediate course, intended for learners with the following type of role:
Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.
Pelajari lebih lanjut
Welcome to "Virtual Agent Development in Dialogflow CX for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations using Dialogflow CX.
Pelajari lebih lanjut
Earn a skill badge by completing the Create Conversational AI Agents with Dialogflow CX quest, where you will learn how to create a conversational virtual agent, including how to: define intents and entities, use versions and environments, create conversational branching, and use IVR features. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge quest, and the final assessment challenge lab, to receive a skill badge that you can share with your network.
Pelajari lebih lanjut
Kursus pengantar ini unik dibandingkan penawaran kursus lainnya. Semua lab dalam kursus ini telah diseleksi untuk membekali profesional IT dengan praktik langsung terkait berbagai topik dan layanan yang muncul di Sertifikasi Associate Cloud Engineer yang Tersertifikasi Google Cloud. Dari IAM, networking, hingga deployment Kubernetes Engine, kursus ini terdiri atas beberapa lab khusus yang akan menguji pengetahuan Anda terkait Google Cloud. Perlu diketahui bahwa meskipun praktik dalam lab akan meningkatkan keterampilan dan kemampuan Anda, sebaiknya Anda juga meninjau panduan ujian dan referensi persiapan lainnya yang tersedia.
Pelajari lebih lanjut
Dalam quest level pendahuluan ini, Anda akan mendapatkan praktik langsung dengan aneka fitur dan layanan dasar Google Cloud Platform. Dasar-Dasar GCP adalah Quest pertama yang direkomendasikan bagi peserta kursus Google Cloud—Anda dapat memulai dengan pengetahuan yang minim atau tanpa pengetahuan sama sekali tentang cloud, dan selesai dengan pengalaman praktis yang dapat diterapkan pada project GCP pertama Anda. Mulai dari menulis perintah Cloud Shell dan menerapkan mesin virtual pertama Anda, hingga menjalankan aplikasi di Kubernetes Engine atau dengan load balancing, Dasar-Dasar GCP merupakan pengenalan terbaik pada fitur-fitur dasar platform cloud. Setiap lab disertai video berdurasi 1 menit yang akan memandu Anda memahami berbagai konsep penting.
Pelajari lebih lanjut
Learn how to design, develop, and deploy customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You'll also learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale.
Conversational AI Voice and Chat Integrations
Earned Mar 24, 2025 EDT
Agent Summarization (Custom)
Earned Des 4, 2024 EST
Integrate Agent Assist with Telephony and Chatbot Systems
Earned Des 4, 2024 EST
Introduction to Agent Assist and its GenAI Capabilities
Earned Nov 24, 2024 EST
Conversational Insights
Earned Nov 24, 2024 EST
Build deterministic Virtual Agent enhanced with data stores
Earned Nov 23, 2024 EST
Virtual FAQ with data store agents
Earned Nov 23, 2024 EST
Conversational Agents Quality Assurance and Deployment Lifecycle
Earned Nov 23, 2024 EST
Basic Performance Measurement
Earned Nov 23, 2024 EST
Webhook fundamentals
Earned Nov 23, 2024 EST
Stateful Flows
Earned Nov 23, 2024 EST
Conversation Design Fundamentals
Earned Nov 20, 2024 EST
DFCX Virtual Agent Delivery Framework
Earned Sep 29, 2024 EDT
Customer Engagement Suite with Google AI Architecture
Earned Sep 29, 2024 EDT
Intro to Conversational AI and Conversational AI Engagement Framework
Earned Sep 29, 2024 EDT
Develop Advanced Enterprise Search and Conversation Applications
Earned Feb 13, 2024 EST
Text Prompt Engineering Techniques
Earned Feb 12, 2024 EST
Pengantar Vertex AI Studio
Earned Feb 12, 2024 EST
Mekanisme Atensi
Earned Feb 12, 2024 EST
Generative AI Explorer : Vertex AI
Earned Feb 12, 2024 EST
Integrate Vertex AI Search and Conversation into Voice and Chat Apps
Earned Feb 7, 2024 EST
Building Gen AI Apps with Vertex AI: Prompting and Tuning
Earned Jan 25, 2024 EST
Conversational AI on Vertex AI and Dialogflow CX
Earned Jan 23, 2024 EST
Implementing Generative AI with Vertex AI
Earned Des 12, 2023 EST
Generative AI Fundamentals
Earned Des 11, 2023 EST
Generative AI for Business Leaders
Earned Des 11, 2023 EST
Responsible AI: Menerapkan Prinsip AI dengan Google Cloud
Earned Nov 27, 2023 EST
Generative AI Fundamentals - Bahasa Indonesia
Earned Nov 27, 2023 EST
Pengantar Responsible AI
Earned Nov 27, 2023 EST
Contact Center AI: Conversational Design Fundamentals
Earned Jun 14, 2023 EDT
Arsitektur Encoder-Decoder
Earned Jun 14, 2023 EDT
Membuat Model Pemberian Teks pada Gambar
Earned Jun 14, 2023 EDT
Pengantar Pembuatan Gambar
Earned Jun 14, 2023 EDT
Model Transformer dan Model BERT
Earned Jun 14, 2023 EDT
Pengantar Model Bahasa Besar
Earned Jun 4, 2023 EDT
Pengantar AI Generatif
Earned Jun 4, 2023 EDT
Preparing for Your Associate Cloud Engineer Journey
Earned Jul 22, 2022 EDT
Virtual Agent Development in Dialogflow ES for Software Devs
Earned Jul 14, 2022 EDT
Virtual Agent Development in Dialogflow ES for Citizen Devs
Earned Jul 13, 2022 EDT
Virtual Agent Development in Dialogflow CX for Software Devs
Earned Jul 13, 2022 EDT
Virtual Agent Development in Dialogflow CX for Citizen Devs
Earned Jul 12, 2022 EDT
DEPRECATED Create Conversational AI Agents with Dialogflow CX
Earned Jul 11, 2022 EDT
Cloud Engineering
Earned Nov 22, 2021 EST
Google Cloud Essentials
Earned Nov 10, 2021 EST
Customer Experiences with Contact Center AI
Earned Jul 19, 2021 EDT