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Nathan Koser

Jest członkiem od 2022

Liga srebrna

6795 pkt.
Customer Engagement Suite with Google AI Architecture Earned lut 20, 2025 EST
Intro to Conversational AI and Conversational AI Engagement Framework Earned sty 23, 2025 EST
Implementing Generative AI with Vertex AI Earned paź 12, 2023 EDT
Responsible AI: Applying AI Principles with Google Cloud - Polski Earned wrz 22, 2023 EDT
Generative AI Fundamentals - Polski Earned wrz 22, 2023 EDT
Introduction to Responsible AI - Polski Earned wrz 21, 2023 EDT
Contact Center AI: Conversational Design Fundamentals Earned cze 9, 2023 EDT
Transformer Models and BERT Model Earned cze 6, 2023 EDT
Attention Mechanism Earned cze 6, 2023 EDT
Introduction to Large Language Models - Polski Earned cze 6, 2023 EDT
Introduction to Generative AI - Polski Earned cze 6, 2023 EDT
Contact Center as a Service Implementation Earned kwi 5, 2023 EDT
Scaling with Google Cloud Operations Earned lis 4, 2022 EDT
Modernize Infrastructure and Applications with Google Cloud Earned lis 2, 2022 EDT
Exploring Data Transformation with Google Cloud Earned lis 1, 2022 EDT
Digital Transformation with Google Cloud Earned wrz 23, 2022 EDT
Virtual Agent Development in Dialogflow CX for Citizen Devs Earned wrz 23, 2022 EDT
Virtual Agent Development in Dialogflow ES for Citizen Devs Earned wrz 22, 2022 EDT
Customer Experiences with Contact Center AI Earned wrz 21, 2022 EDT

In this course you will learn the key architectural considerations that need to be taken into account when designing for the implementation of Conversational AI solutions. Please note Dialogflow CX was recently renamed to Conversational Agents and CCAI Insights was renamed to Conversational Insights.

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This is an introductory course to all solutions in the Conversational AI portfolio and the Gen AI features that are available to transform them. The course also explores the business case around Conversational AI, and the use cases and user personas addressed by the solution. Please note Dialogflow CX was recently renamed to Conversational Agents and this course is in the process of being updated to reflect the new product name for Dialogflow CX.

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This course will help ML Engineers, Developers, and Data Scientists implement Large Language Models for Generative AI use cases with Vertex AI. The first two modules of this course contain links to videos and prerequisite course materials that will build your knowledge foundation in Generative AI. Please do not skip these modules. The advanced modules in this course assume you have completed these earlier modules.

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Im szerzej wykorzystuje się w firmach sztuczną inteligencję i systemy uczące się, tym większej wagi nabiera odpowiedzialne podejście do opracowywania tych technologii. Wielu organizacjom trudniej jest jednak wprowadzić zasady odpowiedzialnej AI w praktyce niż tylko o tym rozmawiać. To szkolenie jest przeznaczone dla osób, które chcą się dowiedzieć, jak wdrożyć odpowiedzialną AI w swojej organizacji. W jego trakcie dowiesz się, jak robimy to w Google Cloud, oraz poznasz sprawdzone metody i wnioski z naszych działań w tym zakresie. Pomoże Ci to opracować własne podejście do odpowiedzialnej AI.

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Aby zdobyć odznakę umiejętności, ukończ szkolenia Introduction to Generative AI, Introduction to Large Language Models i Introduction to Responsible AI. Zdaj test i pokaż, że rozumiesz podstawowe koncepcje związane z generatywną AI. Odznaka umiejętności to cyfrowa odznaka wydawana przez Google Cloud, która potwierdza Twoją wiedzę o produktach i usługach Google Cloud. Ustaw swój profil jako publiczny i dodaj odznakę umiejętności do profilu w mediach społecznościowych, aby pochwalić się swoim osiągnięciem.

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Celem tego szybkiego szkolenia dla początkujących jest wyjaśnienie, czym jest odpowiedzialna AI i dlaczego jest ważna, oraz przedstawienie, jak Google wprowadza ją w swoich usługach. Szkolenie zawiera także wprowadzenie do siedmiu zasad Google dotyczących sztucznej inteligencji.

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Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.

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This course introduces you to the Transformer architecture and the Bidirectional Encoder Representations from Transformers (BERT) model. You learn about the main components of the Transformer architecture, such as the self-attention mechanism, and how it is used to build the BERT model. You also learn about the different tasks that BERT can be used for, such as text classification, question answering, and natural language inference.This course is estimated to take approximately 45 minutes to complete.

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This course will introduce you to the attention mechanism, a powerful technique that allows neural networks to focus on specific parts of an input sequence. You will learn how attention works, and how it can be used to improve the performance of a variety of machine learning tasks, including machine translation, text summarization, and question answering. This course is estimated to take approximately 45 minutes to complete.

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To szybkie szkolenie dla początkujących wyjaśnia, czym są duże modele językowe (LLM) oraz jakie są ich zastosowania. Przedstawia również możliwości zwiększenia ich wydajności przez dostrajanie przy użyciu promptów oraz narzędzia Google, które pomogą Ci tworzyć własne aplikacje korzystające z generatywnej AI.

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Celem tego szybkiego szkolenia dla początkujących jest wyjaśnienie, czym jest generatywna AI oraz jakie są jej zastosowania. Szkolenie przedstawia również różnice pomiędzy tą technologią a tradycyjnymi systemami uczącymi się, a także narzędzia Google, które pomogą Ci tworzyć własne aplikacje korzystające z generatywnej AI.

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An AI-driven Contact Center as a Service (CCaaS) solution that is built natively on Google Cloud. The Implementation course provides Partners with essential training about the delivery of key features and functionality. The course explores how to leverage your key understanding of the product into successful customer implementation engagements with tips, best practices, guides, and more. Note: This product was previously called Contact Center AI (CCAI) Platform you may see references to that name still in the course, however the course is technically correct.

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Organizations of all sizes are embracing the power and flexibility of the cloud to transform how they operate. However, managing and scaling cloud resources effectively can be a complex task. Scaling with Google Cloud Operations explores the fundamental concepts of modern operations, reliability, and resilience in the cloud, and how Google Cloud can help support these efforts. Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.

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Many traditional enterprises use legacy systems and applications that can't stay up-to-date with modern customer expectations. Business leaders often have to choose between maintaining their aging IT systems or investing in new products and services. "Modernize Infrastructure and Applications with Google Cloud" explores these challenges and offers solutions to overcome them by using cloud technology. Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.

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Cloud technology can bring great value to an organization, and combining the power of cloud technology with data has the potential to unlock even more value and create new customer experiences. “Exploring Data Transformation with Google Cloud” explores the value data can bring to an organization and ways Google Cloud can make data useful and accessible. Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.

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There's much excitement about cloud technology and digital transformation, but often many unanswered questions. For example: What is cloud technology? What does digital transformation mean? How can cloud technology help your organization? Where do you even begin? If you've asked yourself any of these questions, you're in the right place. This course provides an overview of the types of opportunities and challenges that companies often encounter in their digital transformation journey. If you want to learn about cloud technology so you can excel in your role and help build the future of your business, then this introductory course on digital transformation is for you. This course is part of the Cloud Digital Leader learning path.

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Welcome to "Virtual Agent Development in Dialogflow CX for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations using Dialogflow CX.

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Welcome to "Virtual Agent Development in Dialogflow ES for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will use Dialogflow ES to create virtual agents and test them using the Dialogflow ES simulator. This course also provides best practices on developing virtual agents. You will also be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations. Through a combination of presentations, demos, and hands-on labs, participants learn how to create virtual agents. This is an intermediate course, intended for learners with the following types of roles: Conversational designers: Designs the user experience of a virtual assistant. Translates the brand's business requirements into natural dialog flows. Citizen developers: Creates new business applications fo…

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Learn how to design, develop, and deploy customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You'll also learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale.

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