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Leonardo Moraes

成为会员时间：2023

Trust and Security with Google Cloud Earned Sep 28, 2025 EDT
在 Google Cloud 實作 Cloud 安全防護措施：基礎知識 Earned Jun 22, 2025 EDT
基本概念：基礎架構 Earned Jun 22, 2025 EDT
Google Cloud 的 AI 和機器學習服務簡介 Earned Jun 21, 2025 EDT
為 Looker 資訊主頁和報表準備資料 Earned Jun 15, 2025 EDT
從 BigQuery 資料取得深入分析結果 Earned Apr 21, 2025 EDT
Google Cloud 中的資料工程簡介 Earned Apr 18, 2025 EDT
透過 Gemini in BigQuery 提升工作效率 Earned Dec 6, 2024 EST
Intro to CCAI and CCAI Engagement Framework Earned Oct 8, 2024 EDT
Gemini in Google Drive Earned Oct 3, 2024 EDT
Gemini in Google Meet Earned Oct 3, 2024 EDT
Gemini in Google Slides Earned Oct 3, 2024 EDT
Gemini in Google Sheets Earned Oct 3, 2024 EDT
Gemini in Google Docs Earned Oct 3, 2024 EDT
Gemini in Gmail Earned Oct 3, 2024 EDT
Gemini for Google Workspace 簡介 Earned Oct 3, 2024 EDT
Text Prompt Engineering Techniques Earned Sep 30, 2024 EDT
Generative AI Fundamentals Earned Sep 26, 2024 EDT
Vertex AI Studio 簡介 Earned Sep 26, 2024 EDT
負責任的 AI 技術：透過 Google Cloud 採用 AI 開發原則 Earned Sep 24, 2024 EDT
負責任的 AI 技術簡介 Earned Sep 24, 2024 EDT
Generative AI for Business Leaders Earned Sep 24, 2024 EDT
在 Google Cloud 使用 Terraform 建構基礎架構 Earned Jun 1, 2024 EDT
在 Compute Engine 實作負載平衡功能 Earned Jun 1, 2024 EDT
可靠的 Google Cloud 基礎架構：設計與程序 Earned Jun 1, 2024 EDT
Cloud Hero Infra II Skills Earned May 22, 2024 EDT
Developing a Google SRE Culture Earned May 19, 2024 EDT
Preparing for your Professional Cloud Architect Journey Earned May 15, 2024 EDT
CCAI Operations and Implementation Earned Apr 21, 2024 EDT
Virtual Agent Development in Dialogflow CX for Software Devs Earned Apr 14, 2024 EDT
Virtual Agent Development in Dialogflow CX for Citizen Devs Earned Apr 14, 2024 EDT
Virtual Agent Development in Dialogflow ES for Software Devs Earned Mar 24, 2024 EDT
Virtual Agent Development in Dialogflow ES for Citizen Devs Earned Mar 17, 2024 EDT
Contact Center AI: Conversational Design Fundamentals Earned Mar 17, 2024 EDT
Logging and Monitoring in Google Cloud Earned Nov 12, 2023 EST
開始使用 Google Kubernetes Engine Earned Nov 11, 2023 EST
彈性的 Google Cloud 基礎架構：資源調度與自動化 Earned Oct 28, 2023 EDT
重要的 Google Cloud 基礎架構：核心服務 Earned Oct 21, 2023 EDT
重要的 Google Cloud 基礎架構：基本概念 Earned Oct 15, 2023 EDT
Preparing for Your Associate Cloud Engineer Journey Earned Oct 14, 2023 EDT
Google Cloud 基礎知識：核心基礎架構 Earned Oct 1, 2023 EDT
Scaling with Google Cloud Operations Earned May 11, 2023 EDT
Modernize Infrastructure and Applications with Google Cloud Earned May 9, 2023 EDT
Exploring Data Transformation with Google Cloud Earned May 3, 2023 EDT
Digital Transformation with Google Cloud Earned May 1, 2023 EDT

As organizations move their data and applications to the cloud, they must address new security challenges. The Trust and Security with Google Cloud course explores the basics of cloud security, the value of Google Cloud's multilayered approach to infrastructure security, and how Google earns and maintains customer trust in the cloud. Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.

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完成 在 Google Cloud 實作 Cloud 安全防護措施：基礎知識 技能徽章中階課程， 即可證明您具備下列技能：運用 Identity and Access Management (IAM) 建立及指派角色、 建立及管理服務帳戶、啟用虛擬私有雲 (VPC) 網路中的私人連線、 運用 Identity-Aware Proxy 限制應用程式存取權、 運用 Cloud Key Management Service (KMS) 管理金鑰和已加密資料，以及建立私人 Kubernetes 叢集。 「技能徽章」是 Google Cloud 核發的獨家數位徽章， 用於肯定您在 Google Cloud 產品和服務方面的精通程度， 代表您已通過測驗，能在互動式實作環境中應用相關知識。完成 本課程及結業評量挑戰研究室，即可取得技能徽章 並與親友分享。

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如果您是剛起步的雲端開發人員， 想在 Google Cloud Essentials 外獲得更多實作經驗，歡迎參加本課程。您將透過實作實驗室， 深入瞭解 Cloud Storage 和其他重要應用程式服務，例如： Monitoring 和 Cloud Functions。您將習得 在任何 Google Cloud 專案都適用的寶貴技能。

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本課程介紹 Google Cloud 中的 AI 和機器學習 (ML) 服務。這些服務可建構預測式和生成式 AI 專案。我們將帶您探索「從資料到 AI」生命週期中適用的技術、產品和工具，包括 AI 基礎、開發選項及解決方案。課程目的是藉由生動的學習體驗與實作練習，增進數據資料學家、AI 開發人員和機器學習工程師的技能與知識。

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完成「為 Looker 資訊主頁和報表準備資料」技能徽章入門課程， 即可證明您具備下列技能：可篩選、排序和 pivot 資料、合併不同的 Looker 探索結果， 還能使用函式和運算子建構 Looker 資訊主頁和報表，取得資料分析結果和圖表。 技能徽章是 Google Cloud 核發的獨家數位徽章， 用於肯定您在 Google Cloud 產品和服務上的精熟技能，代表您已通過測驗， 能在互動式實作環境中應用相關知識。完成這個技能徽章課程 和結業評量挑戰實驗室，即可取得徽章 並與他人分享。

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完成 從 BigQuery 資料取得深入分析結果 技能徽章入門課程，即可證明您具備下列技能： 撰寫 SQL 查詢、查詢公開資料表、將樣本資料載入 BigQuery、使用 BigQuery 的查詢驗證工具 排解常見語法錯誤，以及在 Looker Studio 中 透過連結 BigQuery 資料建立報表。

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在本課程中，您會學到 Google Cloud 上的資料工程、資料工程師的角色與職責，以及這些內容如何對應至 Google Cloud 提供的服務。您也將瞭解處理資料工程難題的許多方法。

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本課程會說明 Gemini in BigQuery，這是一套由 AI 輔助的功能，可協助「從資料到 AI」的工作流程。這些功能包含資料探索和準備、程式碼生成和疑難排解，以及工作流程探索和視覺化。本課程將透過概念解說、應用實例和實作實驗室，協助資料從業人員提升工作效率，並加速開發 pipeline。

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This is a introductory course to all solutions in the Contact Centre AI (CCAI) portfolio and the Generative AI features that are poised to transform them. The course also explores the CCAI go to market and engagement model, the business case around CCAI, as well as the use cases and user personas addressed by the solution.

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Gemini for Google Workspace 是一項外掛程式，可讓使用者存取生成式 AI 功能。本課程使用影片、實作活動和練習範例，深入介紹 Google 雲端硬盤中的 Gemini 的功能。 課程結束後，您將具備 Google 雲端硬盤中的 Gemini 的知識及技能，可自信地運用這項工具提升工作流程的效率。

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Gemini 版 Google Workspace 是一項外掛程式，可讓使用者存取生成式 AI 功能。本課程會使用影片、實作活動和練習範例，深入介紹 Gemini 版 Google Meet 的功能。您會學到如何透過 Gemini 生成背景圖片、提升視訊品質及翻譯字幕。本課程結束後，您將具備 Gemini 版 Google Meet 的知識及技能，安心運用這項工具提高視訊會議的效率。

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Gemini 版 Google Workspace 是一項外掛程式，可讓客戶在 Google Workspace 使用生成式 AI 功能。這堂迷你課程會介紹 Gemini 的主要功能，並說明如何在 Google 簡報善用這些功能，提高生產力和效率。

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安裝 Gemini 版 Google Workspace 外掛程式後，客戶就能在 Google Workspace 使用生成式 AI 功能。這堂迷你課程會介紹 Gemini 的主要功能，並說明如何在 Google 試算表善用這些功能，提高生產力和效率。

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使用者將能透過 Gemini 版 Google Workspace 外掛程式運用生成式 AI 功能。本課程會使用影片、實作活動和練習範例，深入介紹 Gemini 版 Google 文件的功能。您將學到如何透過 Gemini 使用提示生成撰寫內容、編輯寫好的文字，以提升整體工作效率。本課程結束後，您將具備 Gemini 版 Google 文件的知識及技能，可自信地運用這項工具提升寫作品質。

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Gemini 版 Google Workspace 是一項外掛程式，可讓客戶在 Google Workspace 使用生成式 AI 功能。這堂迷你課程會介紹 Gemini 的主要功能，並說明如何在 Gmail 善用這些功能，提高生產力和效率。

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客戶能透過 Gemini 版 Google Workspace 外掛程式在 Google Workspace 使用生成式 AI 功能。本學習路徑會介紹 Gemini 的主要功能，並說明如何在 Google Workspace 善用這些功能，提高生產力和效率。

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Text Prompt Engineering Techniques introduces you to consider different strategic approaches & techniques to deploy when writing prompts for text-based generative AI tasks.

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Earn a skill badge by passing the final quiz, you'll demonstrate your understanding of foundational concepts in generative AI. A skill badge is a digital badge issued by Google Cloud in recognition of your knowledge of Google Cloud products and services. Share your skill badge by making your profile public and adding it to your social media profile.

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本課程會介紹 Vertex AI Studio。您可以運用這項工具和生成式 AI 模型互動、根據商業構想設計原型，並投入到正式環境。透過身歷其境的應用實例、有趣的課程及實作實驗室，您將能探索從提示到正式環境的生命週期，同時學習如何將 Vertex AI Studio 運用在多模態版 Gemini 應用程式、提示設計、提示工程和模型調整。這個課程的目標是讓您能運用 Vertex AI Studio，在專案中發揮生成式 AI 的潛能。

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隨著企業持續擴大使用人工智慧和機器學習，以負責任的方式發展相關技術也日益重要。對許多企業來說，談論負責任的 AI 技術可能不難，如何付諸實行才是真正的挑戰。如要瞭解如何在機構中導入負責任的 AI 技術，本課程絕對能助您一臂之力。 您可以從中瞭解 Google Cloud 目前採取的策略、最佳做法和經驗談，協助貴機構奠定良好基礎，實踐負責任的 AI 技術。

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這個入門微學習課程主要介紹「負責任的 AI 技術」和其重要性，以及 Google 如何在自家產品中導入這項技術。本課程也會說明 Google 的 7 個 AI 開發原則。

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A Business Leader in Generative AI can articulate the capabilities of core cloud Generative AI products and services and understand how they benefit organizations. This course provides an overview of the types of opportunities and challenges that companies often encounter in their digital transformation journey and how they can leverage Google Cloud's generative AI products to overcome these challenges.

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完成「在 Google Cloud 使用 Terraform 建構基礎架構」技能徽章中階課程， 即可證明自己具備下列知識與技能：使用 Terraform 的基礎架構即程式碼 (IaC) 原則、運用 Terraform 設定佈建及管理 Google Cloud 資源、有效管理狀態 (本機和遠端)，以及將 Terraform 程式碼模組化，以利重複使用和管理。

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完成 在 Compute Engine 實作負載平衡功能 技能徽章入門課程，即可證明您具備下列技能： 編寫 gcloud 指令和使用 Cloud Shell、在 Compute Engine 建立及部署虛擬機器， 以及設定網路和 HTTP 負載平衡器。 「技能徽章」是 Google Cloud 核發的 獨家數位徽章，用於肯定您在 Google Cloud 產品與服務方面的精通程度， 代表您已通過測驗，能在互動式實作環境中應用相關 知識。完成這個課程及挑戰研究室 最終評量，即可取得技能徽章並與親友分享。

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這堂課程可讓參加人員瞭解如何使用確實有效的設計模式，在 Google Cloud 中打造相當可靠且效率卓越的解決方案。這堂課程接續了「設定 Google Compute Engine 架構」或「設定 Google Kubernetes Engine 架構」課程的內容，並假設參加人員曾實際運用上述任一課程涵蓋的技術。這堂課程結合了簡報、設計活動和實作研究室，可讓參加人員瞭解如何定義業務和技術需求，並在兩者之間取得平衡，設計出相當可靠、可用性高、安全又符合成本效益的 Google Cloud 部署項目。

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Get hands-on practice with Google Cloud! You will compete with your peers to see who can finish this game with the most points. Speed and accuracy will be used to calculate your scores — earn points by completing the labs accurately and bonus points for speed! Be sure to click “End” where you’re done with each lab to be rewarded your points.

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In many IT organizations, incentives are not aligned between developers, who strive for agility, and operators, who focus on stability. Site reliability engineering, or SRE, is how Google aligns incentives between development and operations and does mission-critical production support. Adoption of SRE cultural and technical practices can help improve collaboration between the business and IT. This course introduces key practices of Google SRE and the important role IT and business leaders play in the success of SRE organizational adoption.

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This course helps learners create a study plan for the PCA (Professional Cloud Architect) certification exam. Learners explore the breadth and scope of the domains covered in the exam. Learners assess their exam readiness and create their individual study plan.

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Welcome to "CCAI Operations and Implementation", the fourth course in the "Customer Experiences with Contact Center AI" series. In this course, learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale. In this course, you'll be introduced to Agent Assist and the technology it uses so you can delight your customers with the efficiencies and accuracy of services provided when customers require human agents, connectivity protocols, APIs, and platforms which you can use to create an integration between your virtual agent and the services already established for your business, Dialogflow's Environment Management tool for deployment of different versions of your virtual agent for various purposes, compliance measures and regulations you should be aware of when bringing your virtual agent to production, and you'll be given tips from virtua…

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Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise. This is an intermediate course, intended for learners with the following type of role: Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.

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Welcome to "Virtual Agent Development in Dialogflow CX for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations using Dialogflow CX.

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Welcome to "CCAI Virtual Agent Development in Dialogflow ES for Software Developers", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn to use additional features of Dialogflow ES for your virtual agent, create a Firestore instance to store customer data, and implement cloud functions that access the data. With the ability to read and write customer data, learner’s virtual agents are conversationally dynamic and able to defer contact center volume from human agents. You'll be introduced to methods for testing your virtual agent and logs which can be useful for understanding issues that arise. Lastly, learn about connectivity protocols, APIs, and platforms for integrating your virtual agent with services already established for your business.

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Welcome to "Virtual Agent Development in Dialogflow ES for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will use Dialogflow ES to create virtual agents and test them using the Dialogflow ES simulator. This course also provides best practices on developing virtual agents. You will also be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations. Through a combination of presentations, demos, and hands-on labs, participants learn how to create virtual agents. This is an intermediate course, intended for learners with the following types of roles: Conversational designers: Designs the user experience of a virtual assistant. Translates the brand's business requirements into natural dialog flows. Citizen developers: Creates new business applications fo…

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Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.

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This course teaches participants techniques for monitoring and improving infrastructure and application performance in Google Cloud. Using a combination of presentations, demos, hands-on labs, and real-world case studies, attendees gain experience with full-stack monitoring, real-time log management and analysis, debugging code in production, tracing application performance bottlenecks, and profiling CPU and memory usage.

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歡迎參加「開始使用 Google Kubernetes Engine」課程。Kubernetes 是位於應用程式和硬體基礎架構之間的軟體層。如果您對這項技術感興趣，這堂課程可以滿足您的需求。有了 Google Kubernetes Engine，您就能在 Google Cloud 中以代管服務的形式使用 Kubernetes。 本課程的目標在於介紹 Google Kubernetes Engine (常簡稱為 GKE) 的基本概念，以及如何將應用程式容器化，以便在 Google Cloud 中執行。課程首先會初步介紹 Google Cloud，隨後簡介容器、Kubernetes、Kubernetes 架構和 Kubernetes 作業。

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這堂隨選密集課程會向參加人員說明 Google Cloud 提供的全方位彈性基礎架構和平台服務。這堂課結合了視訊講座、示範和實作研究室，可讓參加人員探索及部署解決方案元素，包括安全地建立互連網路、負載平衡、自動調度資源、基礎架構自動化，以及代管服務。

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這堂隨選密集課程會向參加人員說明 Google Cloud 提供的全方位彈性基礎架構和平台服務，並將重點放在 Compute Engine。這堂課程結合了視訊講座、示範和實作研究室，可讓參加人員探索及部署解決方案元素，例如網路、系統和應用程式服務等基礎架構元件。另外，這堂課也會介紹如何部署實用的解決方案，包括客戶提供的加密金鑰、安全性和存取權管理機制、配額與帳單，以及資源監控功能。

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這堂隨選密集課程會向參加人員說明 Google Cloud 提供的全方位彈性基礎架構和平台服務，尤其側重於 Compute Engine。這堂課程結合了視訊講座、示範和實作研究室，可讓參加人員探索及部署解決方案元素，例如網路、虛擬機器和應用程式服務等基礎架構元件。您會瞭解如何透過控制台和 Cloud Shell 使用 Google Cloud。另外，您也能瞭解雲端架構師的職責、基礎架構設計方法，以及具備虛擬私有雲 (VPC)、專案、網路、子網路、IP 位址、路徑和防火牆規則的虛擬網路設定。

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This course helps you structure your preparation for the Associate Cloud Engineer exam. You will learn about the Google Cloud domains covered by the exam and how to create a study plan to improve your domain knowledge.

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「Google Cloud 基礎知識：核心基礎架構」介紹了在使用 Google Cloud 時會遇到的重要概念和術語。本課程會透過影片和實作實驗室，介紹並比較 Google Cloud 的多種運算和儲存服務，同時提供重要的資源和政策管理工具。

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Organizations of all sizes are embracing the power and flexibility of the cloud to transform how they operate. However, managing and scaling cloud resources effectively can be a complex task. Scaling with Google Cloud Operations explores the fundamental concepts of modern operations, reliability, and resilience in the cloud, and how Google Cloud can help support these efforts. Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.

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Many traditional enterprises use legacy systems and applications that can't stay up-to-date with modern customer expectations. Business leaders often have to choose between maintaining their aging IT systems or investing in new products and services. "Modernize Infrastructure and Applications with Google Cloud" explores these challenges and offers solutions to overcome them by using cloud technology. Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.

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Cloud technology can bring great value to an organization, and combining the power of cloud technology with data has the potential to unlock even more value and create new customer experiences. “Exploring Data Transformation with Google Cloud” explores the value data can bring to an organization and ways Google Cloud can make data useful and accessible. Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.

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There's much excitement about cloud technology and digital transformation, but often many unanswered questions. For example: What is cloud technology? What does digital transformation mean? How can cloud technology help your organization? Where do you even begin? If you've asked yourself any of these questions, you're in the right place. This course provides an overview of the types of opportunities and challenges that companies often encounter in their digital transformation journey. If you want to learn about cloud technology so you can excel in your role and help build the future of your business, then this introductory course on digital transformation is for you. This course is part of the Cloud Digital Leader learning path.

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