加入 登录

Rohan T S

成为会员时间：2021

青铜联赛

7510 积分
Generative AI Fundamentals Earned Feb 26, 2024 EST
Generative AI Fundamentals - 繁體中文 Earned Jun 12, 2023 EDT
負責任的 AI 技術簡介 Earned Jun 12, 2023 EDT
大型語言模型簡介 Earned Jun 8, 2023 EDT
生成式 AI 簡介 Earned Jun 7, 2023 EDT
Contact Center as a Service Implementation Earned Apr 21, 2023 EDT
在 Google Cloud 使用 Terraform 建構基礎架構 Earned Jul 22, 2022 EDT
基本概念：基礎架構 Earned Jul 19, 2022 EDT
在 Google Cloud 設定應用程式開發環境 Earned Jul 19, 2022 EDT
建立 Google Cloud 網路 Earned Jun 22, 2022 EDT
雲端工程 Earned Jun 22, 2022 EDT
在 Compute Engine 實作負載平衡功能 Earned May 22, 2022 EDT
開始使用 Google Kubernetes Engine Earned May 22, 2022 EDT
Elastic Google Cloud Infrastructure: Scaling and Automation - Locales Earned May 14, 2022 EDT
彈性的 Google Cloud 基礎架構：資源調度與自動化 Earned May 14, 2022 EDT
重要的 Google Cloud 基礎架構：核心服務 Earned May 5, 2022 EDT
重要的 Google Cloud 基礎架構：基本概念 Earned May 2, 2022 EDT
Google Cloud 基礎知識：核心基礎架構 Earned Apr 29, 2022 EDT
Analyzing and Visualizing Data in Looker Earned Apr 4, 2022 EDT
Virtual Agent Development in Dialogflow ES for Software Devs Earned Mar 31, 2022 EDT
Virtual Agent Development in Dialogflow CX for Citizen Devs Earned Mar 31, 2022 EDT
Automate Interactions with Contact Center AI Earned Mar 31, 2022 EDT
CCAI Operations and Implementation Earned Mar 11, 2022 EST
Virtual Agent Development in Dialogflow ES for Citizen Devs Earned Feb 7, 2022 EST
Customer Experiences with Contact Center AI Earned Jan 13, 2022 EST
Virtual Agent Development in Dialogflow CX for Software Devs Earned Jan 13, 2022 EST
Contact Center AI: Conversational Design Fundamentals Earned Jan 13, 2022 EST
Google Cloud Essentials Earned Dec 19, 2021 EST

Earn a skill badge by passing the final quiz, you'll demonstrate your understanding of foundational concepts in generative AI. A skill badge is a digital badge issued by Google Cloud in recognition of your knowledge of Google Cloud products and services. Share your skill badge by making your profile public and adding it to your social media profile.

了解详情

完成「Introduction to Generative AI」、「Introduction to Large Language Models」和「Introduction to Responsible AI」課程，即可獲得技能徽章。通過最終測驗，就能展現您對生成式 AI 基本概念的掌握程度。 「技能徽章」是 Google Cloud 核發的數位徽章，用於表彰您對 Google Cloud 產品和服務的相關知識。您可以將技能徽章公布在社群媒體的個人資料中，向其他人分享您的成果。

了解详情

這個入門微學習課程主要介紹「負責任的 AI 技術」和其重要性，以及 Google 如何在自家產品中導入這項技術。本課程也會說明 Google 的 7 個 AI 開發原則。

了解详情

這是一堂入門級的微學習課程，旨在探討大型語言模型 (LLM) 的定義和用途，並說明如何調整提示來提高 LLM 成效。此外，也會介紹多項 Google 工具，協助您自行開發生成式 AI 應用程式。

了解详情

這個入門微學習課程主要說明生成式 AI 的定義和使用方式，以及此 AI 與傳統機器學習方法的差異。本課程也會介紹各項 Google 工具，協助您開發自己的生成式 AI 應用程式。

了解详情

An AI-driven Contact Center as a Service (CCaaS) solution that is built natively on Google Cloud. The Implementation course provides Partners with essential training about the delivery of key features and functionality. The course explores how to leverage your key understanding of the product into successful customer implementation engagements with tips, best practices, guides, and more. Note: This product was previously called Contact Center AI (CCAI) Platform you may see references to that name still in the course, however the course is technically correct.

了解详情

完成「在 Google Cloud 使用 Terraform 建構基礎架構」技能徽章中階課程， 即可證明自己具備下列知識與技能：使用 Terraform 的基礎架構即程式碼 (IaC) 原則、運用 Terraform 設定佈建及管理 Google Cloud 資源、有效管理狀態 (本機和遠端)，以及將 Terraform 程式碼模組化，以利重複使用和管理。

了解详情

如果您是剛起步的雲端開發人員， 想在 Google Cloud Essentials 外獲得更多實作經驗，歡迎參加本課程。您將透過實作實驗室， 深入瞭解 Cloud Storage 和其他重要應用程式服務，例如： Monitoring 和 Cloud Functions。您將習得 在任何 Google Cloud 專案都適用的寶貴技能。

了解详情

只要修完「在 Google Cloud 設定應用程式開發環境」課程，就能獲得技能徽章。 在本課程中，您將學會如何使用以下技術的基本功能，建構和連結以儲存空間為中心的雲端基礎架構：Cloud Storage、Identity and Access Management、Cloud Functions 和 Pub/Sub。 「技能徽章」是 Google Cloud 核發的獨家數位徽章，用於表彰您相當熟悉 Google Cloud 產品與服務，並已通過測驗，能在互動式實作環境中應用相關知識。只要完成這個技能徽章課程和最終評量挑戰研究室，即可取得技能徽章並與親友分享成就。

了解详情

完成 建立 Google Cloud 網路 課程即可獲得技能徽章。這個課程將說明 部署及監控應用程式的多種方法，包括查看 IAM 角色及新增/移除 專案存取權、建立虛擬私有雲網路、部署及監控 Compute Engine VM、編寫 SQL 查詢、在 Compute Engine 部署及監控 VM，以及 使用 Kubernetes 透過多種方法部署應用程式。

了解详情

本入門課程有別於其他課程。 透過這些實驗室，IT 專業人員將有機會實際練習， 熟悉出現在 Google Cloud 助理雲端工程師認證中的主題和服務。本課程包含多個專門的實驗室，從 IAM、網路建立 到 Kubernetes Engine 部署作業， 可全面驗收您的 Google Cloud 知識。請注意，雖然進行這些 實驗室可提升您的技能和能力，但仍建議同時詳閱 測驗指南和其他可用的準備資源。

了解详情

完成 在 Compute Engine 實作負載平衡功能 技能徽章入門課程，即可證明您具備下列技能： 編寫 gcloud 指令和使用 Cloud Shell、在 Compute Engine 建立及部署虛擬機器， 以及設定網路和 HTTP 負載平衡器。 「技能徽章」是 Google Cloud 核發的 獨家數位徽章，用於肯定您在 Google Cloud 產品與服務方面的精通程度， 代表您已通過測驗，能在互動式實作環境中應用相關 知識。完成這個課程及挑戰研究室 最終評量，即可取得技能徽章並與親友分享。

了解详情

歡迎參加「開始使用 Google Kubernetes Engine」課程。Kubernetes 是位於應用程式和硬體基礎架構之間的軟體層。如果您對這項技術感興趣，這堂課程可以滿足您的需求。有了 Google Kubernetes Engine，您就能在 Google Cloud 中以代管服務的形式使用 Kubernetes。 本課程的目標在於介紹 Google Kubernetes Engine (常簡稱為 GKE) 的基本概念，以及如何將應用程式容器化，以便在 Google Cloud 中執行。課程首先會初步介紹 Google Cloud，隨後簡介容器、Kubernetes、Kubernetes 架構和 Kubernetes 作業。

了解详情

This course version is for non-English only. If you wish to take this course in English, please enroll here: Elastic Google Cloud Infrastructure: Scaling and Automation. If you wish to take it in another language, change your language in settings to see availability.

了解详情

這堂隨選密集課程會向參加人員說明 Google Cloud 提供的全方位彈性基礎架構和平台服務。這堂課結合了視訊講座、示範和實作研究室，可讓參加人員探索及部署解決方案元素，包括安全地建立互連網路、負載平衡、自動調度資源、基礎架構自動化，以及代管服務。

了解详情

這堂隨選密集課程會向參加人員說明 Google Cloud 提供的全方位彈性基礎架構和平台服務，並將重點放在 Compute Engine。這堂課程結合了視訊講座、示範和實作研究室，可讓參加人員探索及部署解決方案元素，例如網路、系統和應用程式服務等基礎架構元件。另外，這堂課也會介紹如何部署實用的解決方案，包括客戶提供的加密金鑰、安全性和存取權管理機制、配額與帳單，以及資源監控功能。

了解详情

這堂隨選密集課程會向參加人員說明 Google Cloud 提供的全方位彈性基礎架構和平台服務，尤其側重於 Compute Engine。這堂課程結合了視訊講座、示範和實作研究室，可讓參加人員探索及部署解決方案元素，例如網路、虛擬機器和應用程式服務等基礎架構元件。您會瞭解如何透過控制台和 Cloud Shell 使用 Google Cloud。另外，您也能瞭解雲端架構師的職責、基礎架構設計方法，以及具備虛擬私有雲 (VPC)、專案、網路、子網路、IP 位址、路徑和防火牆規則的虛擬網路設定。

了解详情

「Google Cloud 基礎知識：核心基礎架構」介紹了在使用 Google Cloud 時會遇到的重要概念和術語。本課程會透過影片和實作實驗室，介紹並比較 Google Cloud 的多種運算和儲存服務，同時提供重要的資源和政策管理工具。

了解详情

In this course, you learn how to do the kind of data exploration and analysis in Looker that would formerly be done primarily by SQL developers or analysts. Upon completion of this course, you will be able to leverage Looker's modern analytics platform to find and explore relevant content in your organization’s Looker instance, ask questions of your data, create new metrics as needed, and build and share visualizations and dashboards to facilitate data-driven decision making.

了解详情

Welcome to "CCAI Virtual Agent Development in Dialogflow ES for Software Developers", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn to use additional features of Dialogflow ES for your virtual agent, create a Firestore instance to store customer data, and implement cloud functions that access the data. With the ability to read and write customer data, learner’s virtual agents are conversationally dynamic and able to defer contact center volume from human agents. You'll be introduced to methods for testing your virtual agent and logs which can be useful for understanding issues that arise. Lastly, learn about connectivity protocols, APIs, and platforms for integrating your virtual agent with services already established for your business.

了解详情

Welcome to "Virtual Agent Development in Dialogflow CX for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations using Dialogflow CX.

了解详情

Earn a skill badge by completing the Automate Interactions with Contact Center AI quest, where you will learn about the features of Contact Center AI, including how to Build a virtual agent, Design conversation flows for your virtual agent; Add a phone gateway to your virtual agent; Use Dialogflow for troubleshooting; Review logs and debug your virtual agent. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the skill badge quest, and final assessment challenge lab, to receive a digital badge that you can share with your network.

了解详情

Welcome to "CCAI Operations and Implementation", the fourth course in the "Customer Experiences with Contact Center AI" series. In this course, learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale. In this course, you'll be introduced to Agent Assist and the technology it uses so you can delight your customers with the efficiencies and accuracy of services provided when customers require human agents, connectivity protocols, APIs, and platforms which you can use to create an integration between your virtual agent and the services already established for your business, Dialogflow's Environment Management tool for deployment of different versions of your virtual agent for various purposes, compliance measures and regulations you should be aware of when bringing your virtual agent to production, and you'll be given tips from virtua…

了解详情

Welcome to "Virtual Agent Development in Dialogflow ES for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will use Dialogflow ES to create virtual agents and test them using the Dialogflow ES simulator. This course also provides best practices on developing virtual agents. You will also be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations. Through a combination of presentations, demos, and hands-on labs, participants learn how to create virtual agents. This is an intermediate course, intended for learners with the following types of roles: Conversational designers: Designs the user experience of a virtual assistant. Translates the brand's business requirements into natural dialog flows. Citizen developers: Creates new business applications fo…

了解详情

Learn how to design, develop, and deploy customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You'll also learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale.

了解详情

Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise. This is an intermediate course, intended for learners with the following type of role: Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.

了解详情

Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.

了解详情

In this introductory-level course, you get hands-on practice with the Google Cloud’s fundamental tools and services. Optional videos are provided to provide more context and review for the concepts covered in the labs. Google Cloud Essentials is a recommendeded first course for the Google Cloud learner - you can come in with little or no prior cloud knowledge, and come out with practical experience that you can apply to your first Google Cloud project. From writing Cloud Shell commands and deploying your first virtual machine, to running applications on Kubernetes Engine or with load balancing, Google Cloud Essentials is a prime introduction to the platform’s basic features.

了解详情