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Geraldy Bernal

Member since 2023

Bronze League

3400 points
Automate Interactions with Contact Center AI Earned Aug 31, 2023 EDT
DEPRECATED Create Conversational AI Agents with Dialogflow CX Earned Aug 31, 2023 EDT
Generative AI Explorer : Vertex AI Earned Aug 29, 2023 EDT
CCAI Operations and Implementation Earned Aug 15, 2023 EDT
Virtual Agent Development in Dialogflow CX for Software Devs Earned Aug 4, 2023 EDT
Virtual Agent Development in Dialogflow CX for Citizen Devs Earned Jul 27, 2023 EDT
Virtual Agent Development in Dialogflow ES for Software Devs Earned Jul 26, 2023 EDT
Virtual Agent Development in Dialogflow ES for Citizen Devs Earned Jul 25, 2023 EDT
Contact Center AI: Conversational Design Fundamentals Earned Jul 24, 2023 EDT
Delivery Shadowing Earned Jul 21, 2023 EDT
Case Studies Earned Jul 21, 2023 EDT
Generative AI Fundamentals Earned Jul 21, 2023 EDT
Technology + Beyond the UI Earned Jul 19, 2023 EDT
Prepare Data for ML APIs on Google Cloud Earned Jul 18, 2023 EDT
Technology + Within the UI Earned Jul 18, 2023 EDT
Generative AI Explorer - Vertex AI Earned Jul 11, 2023 EDT
Implementing Generative AI with Vertex AI Earned Jul 5, 2023 EDT
Responsible AI: Applying AI Principles with Google Cloud Earned Jul 4, 2023 EDT
Introduction to Vertex AI Studio Earned Jun 30, 2023 EDT
Machine Learning Operations (MLOps): Getting Started Earned Jun 27, 2023 EDT
Recommendation Systems on Google Cloud Earned Jun 27, 2023 EDT
Create Image Captioning Models Earned Jun 26, 2023 EDT
Transformer Models and BERT Model Earned Jun 23, 2023 EDT
Encoder-Decoder Architecture Earned Jun 21, 2023 EDT
Attention Mechanism Earned Jun 21, 2023 EDT
Introduction to Image Generation Earned Jun 21, 2023 EDT
Generative AI Fundamentals Earned Jun 21, 2023 EDT
Introduction to Responsible AI Earned Jun 20, 2023 EDT
Introduction to Large Language Models Earned Jun 20, 2023 EDT
Introduction to Generative AI Earned Jun 20, 2023 EDT
Natural Language Processing on Google Cloud Earned Jun 16, 2023 EDT
Computer Vision Fundamentals with Google Cloud Earned Jun 13, 2023 EDT
Table Calculations, Pivots, and Visualizations Earned Jun 8, 2023 EDT
Building Reports in Looker Earned Jun 7, 2023 EDT
Liquid Templates and Parameters Earned Jun 7, 2023 EDT
Extends to Keep LookML DRY Earned Jun 7, 2023 EDT
Admin Roles and Folder Access Earned Jun 6, 2023 EDT
Version Control and Caching Earned Jun 6, 2023 EDT
The Modern Data Platform and LookML Earned Jun 5, 2023 EDT
Production Machine Learning Systems Earned May 30, 2023 EDT
Driving Data Culture and Designing Dashboards Earned May 17, 2023 EDT
Achieving Business Outcomes with Looker Earned May 12, 2023 EDT
Looker Explained Earned May 9, 2023 EDT
Machine Learning in the Enterprise Earned Apr 5, 2023 EDT
Feature Engineering Earned Mar 29, 2023 EDT
Build, Train and Deploy ML Models with Keras on Google Cloud Earned Mar 28, 2023 EDT
Launching into Machine Learning Earned Mar 23, 2023 EDT
How Google Does Machine Learning Earned Mar 17, 2023 EDT
Google Cloud Big Data and Machine Learning Fundamentals Earned Mar 14, 2023 EDT

Earn a skill badge by completing the Automate Interactions with Contact Center AI quest, where you will learn about the features of Contact Center AI, including how to Build a virtual agent, Design conversation flows for your virtual agent; Add a phone gateway to your virtual agent; Use Dialogflow for troubleshooting; Review logs and debug your virtual agent. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the skill badge quest, and final assessment challenge lab, to receive a digital badge that you can share with your network.

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Earn a skill badge by completing the Create Conversational AI Agents with Dialogflow CX quest, where you will learn how to create a conversational virtual agent, including how to: define intents and entities, use versions and environments, create conversational branching, and use IVR features. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge quest, and the final assessment challenge lab, to receive a skill badge that you can share with your network.

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This content is deprecated. Please see the latest version of the course, here.

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Welcome to "CCAI Operations and Implementation", the fourth course in the "Customer Experiences with Contact Center AI" series. In this course, learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale. In this course, you'll be introduced to Agent Assist and the technology it uses so you can delight your customers with the efficiencies and accuracy of services provided when customers require human agents, connectivity protocols, APIs, and platforms which you can use to create an integration between your virtual agent and the services already established for your business, Dialogflow's Environment Management tool for deployment of different versions of your virtual agent for various purposes, compliance measures and regulations you should be aware of when bringing your virtual agent to production, and you'll be given tips from virtua…

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Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise. This is an intermediate course, intended for learners with the following type of role: Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.

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Welcome to "Virtual Agent Development in Dialogflow CX for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations using Dialogflow CX.

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Welcome to "CCAI Virtual Agent Development in Dialogflow ES for Software Developers", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn to use additional features of Dialogflow ES for your virtual agent, create a Firestore instance to store customer data, and implement cloud functions that access the data. With the ability to read and write customer data, learner’s virtual agents are conversationally dynamic and able to defer contact center volume from human agents. You'll be introduced to methods for testing your virtual agent and logs which can be useful for understanding issues that arise. Lastly, learn about connectivity protocols, APIs, and platforms for integrating your virtual agent with services already established for your business.

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Welcome to "Virtual Agent Development in Dialogflow ES for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will use Dialogflow ES to create virtual agents and test them using the Dialogflow ES simulator. This course also provides best practices on developing virtual agents. You will also be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations. Through a combination of presentations, demos, and hands-on labs, participants learn how to create virtual agents. This is an intermediate course, intended for learners with the following types of roles: Conversational designers: Designs the user experience of a virtual assistant. Translates the brand's business requirements into natural dialog flows. Citizen developers: Creates new business applications fo…

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Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.

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In this course, you shadow a series of client meetings led by a Looker Professional Services Consultant.

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By the end of this course, you should feel confident employing technical concepts to fulfill business requirements and be familiar with common complex design patterns.

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Earn a skill badge by passing the final quiz, you'll demonstrate your understanding of foundational concepts in generative AI. A skill badge is a digital badge issued by Google Cloud in recognition of your knowledge of Google Cloud products and services. Share your skill badge by making your profile public and adding it to your social media profile.

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In this course you will discover additional tools for your toolbox for working with complex deployments, building robust solutions, and delivering even more value.

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Complete the introductory Prepare Data for ML APIs on Google Cloud skill badge to demonstrate skills in the following: cleaning data with Dataprep by Trifacta, running data pipelines in Dataflow, creating clusters and running Apache Spark jobs in Dataproc, and calling ML APIs including the Cloud Natural Language API, Google Cloud Speech-to-Text API, and Video Intelligence API. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge course, and the final assessment challenge lab, to receive a skill badge that you can share with your network.

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Develop technical skills beyond LookML along with basic administration for optimizing Looker instances

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The Generative AI Explorer - Vertex Quest is a collection of labs on how to use Generative AI on Google Cloud. Through the labs, you will learn about how to use the models in the Vertex AI PaLM API family, including text-bison, chat-bison, and textembedding-gecko. You will also learn about prompt design, best practices, and how it can be used for ideation, text classification, text extraction, text summarization, and more. You will also learn how to tune a foundation model by training it via Vertex AI custom training and deploy it to a Vertex AI endpoint.

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This course will help ML Engineers, Developers, and Data Scientists implement Large Language Models for Generative AI use cases with Vertex AI. The first two modules of this course contain links to videos and prerequisite course materials that will build your knowledge foundation in Generative AI. Please do not skip these modules. The advanced modules in this course assume you have completed these earlier modules.

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As the use of enterprise Artificial Intelligence and Machine Learning continues to grow, so too does the importance of building it responsibly. A challenge for many is that talking about responsible AI can be easier than putting it into practice. If you’re interested in learning how to operationalize responsible AI in your organization, this course is for you. In this course, you will learn how Google Cloud does this today, together with best practices and lessons learned, to serve as a framework for you to build your own responsible AI approach.

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This course introduces Vertex AI Studio, a tool to interact with generative AI models, prototype business ideas, and launch them into production. Through an immersive use case, engaging lessons, and a hands-on lab, you’ll explore the prompt-to-product lifecycle and learn how to leverage Vertex AI Studio for Gemini multimodal applications, prompt design, prompt engineering, and model tuning. The aim is to enable you to unlock the potential of gen AI in your projects with Vertex AI Studio.

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This course introduces participants to MLOps tools and best practices for deploying, evaluating, monitoring and operating production ML systems on Google Cloud. MLOps is a discipline focused on the deployment, testing, monitoring, and automation of ML systems in production. Machine Learning Engineering professionals use tools for continuous improvement and evaluation of deployed models. They work with (or can be) Data Scientists, who develop models, to enable velocity and rigor in deploying the best performing models.

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In this course, you apply your knowledge of classification models and embeddings to build a ML pipeline that functions as a recommendation engine. This is the fifth and final course of the Advanced Machine Learning on Google Cloud series.

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This course teaches you how to create an image captioning model by using deep learning. You learn about the different components of an image captioning model, such as the encoder and decoder, and how to train and evaluate your model. By the end of this course, you will be able to create your own image captioning models and use them to generate captions for images

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This course introduces you to the Transformer architecture and the Bidirectional Encoder Representations from Transformers (BERT) model. You learn about the main components of the Transformer architecture, such as the self-attention mechanism, and how it is used to build the BERT model. You also learn about the different tasks that BERT can be used for, such as text classification, question answering, and natural language inference.This course is estimated to take approximately 45 minutes to complete.

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This course gives you a synopsis of the encoder-decoder architecture, which is a powerful and prevalent machine learning architecture for sequence-to-sequence tasks such as machine translation, text summarization, and question answering. You learn about the main components of the encoder-decoder architecture and how to train and serve these models. In the corresponding lab walkthrough, you’ll code in TensorFlow a simple implementation of the encoder-decoder architecture for poetry generation from the beginning.

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This course will introduce you to the attention mechanism, a powerful technique that allows neural networks to focus on specific parts of an input sequence. You will learn how attention works, and how it can be used to improve the performance of a variety of machine learning tasks, including machine translation, text summarization, and question answering. This course is estimated to take approximately 45 minutes to complete.

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This course introduces diffusion models, a family of machine learning models that recently showed promise in the image generation space. Diffusion models draw inspiration from physics, specifically thermodynamics. Within the last few years, diffusion models became popular in both research and industry. Diffusion models underpin many state-of-the-art image generation models and tools on Google Cloud. This course introduces you to the theory behind diffusion models and how to train and deploy them on Vertex AI.

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Earn a skill badge by completing the Introduction to Generative AI, Introduction to Large Language Models and Introduction to Responsible AI courses. By passing the final quiz, you'll demonstrate your understanding of foundational concepts in generative AI. A skill badge is a digital badge issued by Google Cloud in recognition of your knowledge of Google Cloud products and services. Share your skill badge by making your profile public and adding it to your social media profile.

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This is an introductory-level microlearning course aimed at explaining what responsible AI is, why it's important, and how Google implements responsible AI in their products. It also introduces Google's 3 AI principles.

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This is an introductory level micro-learning course that explores what large language models (LLM) are, the use cases where they can be utilized, and how you can use prompt tuning to enhance LLM performance. It also covers Google tools to help you develop your own Gen AI apps.

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This is an introductory level microlearning course aimed at explaining what Generative AI is, how it is used, and how it differs from traditional machine learning methods. It also covers Google Tools to help you develop your own Gen AI apps.

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This course introduces the products and solutions to solve NLP problems on Google Cloud. Additionally, it explores the processes, techniques, and tools to develop an NLP project with neural networks by using Vertex AI and TensorFlow.

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This course describes different types of computer vision use cases and then highlights different machine learning strategies for solving these use cases. The strategies vary from experimenting with pre-built ML models through pre-built ML APIs and AutoML Vision to building custom image classifiers using linear models, deep neural network (DNN) models or convolutional neural network (CNN) models. The course shows how to improve a model's accuracy with augmentation, feature extraction, and fine-tuning hyperparameters while trying to avoid overfitting the data. The course also looks at practical issues that arise, for example, when one doesn't have enough data and how to incorporate the latest research findings into different models. Learners will get hands-on practice building and optimizing their own image classification models on a variety of public datasets in the labs they will work on.

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This course reviews the processes for creating table calculations, pivots and visualizations

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This course is designed for Looker users who want to create their own ad-hoc reports. It assumes experience of everything covered in our Get Started with Looker course (logging in, finding Looks & dashboards, adjusting filters, and sending data)

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In this course you will discover Liquid, the templating language invented by Shopify and explore how it can be used in Looker to create dynamic links, content, formatting, and more.

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Hands on course covering the main uses of extends and the three primary LookML objects extends are used on as well as some advanced usage of extends.

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This course is designed to teach you about roles, permission sets and model sets. These are areas that are used together to manage what users can do and what they can see in Looker.

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This course aims to introduce you to the basic concepts of Git: what it is and how it's used in Looker. You will also develop an in-depth knowledge of the caching process on the Looker platform, such as why they are used and why they work

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This course provides an introduction to databases and summarized the differences in the main database technologies. This course will also introduce you to Looker and how Looker scales as a modern data platform. In the lessons, you will build and maintain standard Looker data models and establish the foundation necessary to learn Looker's more advanced features.

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This course covers how to implement the various flavors of production ML systems— static, dynamic, and continuous training; static and dynamic inference; and batch and online processing. You delve into TensorFlow abstraction levels, the various options for doing distributed training, and how to write distributed training models with custom estimators. This is the second course of the Advanced Machine Learning on Google Cloud series. After completing this course, enroll in the Image Understanding with TensorFlow on Google Cloud course.

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This course provides an iterative approach to plan, build, launch, and grow a modern, scalable, mature analytics ecosystem and data culture in an organization that consistently achieves established business outcomes. Users will also learn how to design and build a useful, easy-to-use dashboard in Looker. It assumes experience with everything covered in our Getting Started with Looker and Building Reports in Looker courses.

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In this course, we’ll show you how organizations are aligning their BI strategy to most effectively achieve business outcomes with Looker. We'll follow four iterative steps: Plan, Build, Launch, Grow, and provide resources to take into your own services delivery to build Looker with the goal of achieving business outcomes.

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By the end of this course, you should be able to articulate Looker's value propositions and what makes it different from other analytics tools in the market. You should also be able to explain how Looker works, and explain the standard components of successful service delivery.

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This course takes a real-world approach to the ML Workflow through a case study. An ML team faces several ML business requirements and use cases. The team must understand the tools required for data management and governance and consider the best approach for data preprocessing. The team is presented with three options to build ML models for two use cases. The course explains why they would use AutoML, BigQuery ML, or custom training to achieve their objectives.

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This course explores the benefits of using Vertex AI Feature Store, how to improve the accuracy of ML models, and how to find which data columns make the most useful features. This course also includes content and labs on feature engineering using BigQuery ML, Keras, and TensorFlow.

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This course covers building ML models with TensorFlow and Keras, improving the accuracy of ML models and writing ML models for scaled use.

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The course begins with a discussion about data: how to improve data quality and perform exploratory data analysis. We describe Vertex AI AutoML and how to build, train, and deploy an ML model without writing a single line of code. You will understand the benefits of Big Query ML. We then discuss how to optimize a machine learning (ML) model and how generalization and sampling can help assess the quality of ML models for custom training.

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This course explores what ML is and what problems it can solve. The course also discusses best practices for implementing machine learning. You’re introduced to Vertex AI, a unified platform to quickly build, train, and deploy AutoML machine learning models. The course discusses the five phases of converting a candidate use case to be driven by machine learning, and why it’s important to not skip them. The course ends with recognizing the biases that ML can amplify and how to recognize them.

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This course introduces the Google Cloud big data and machine learning products and services that support the data-to-AI lifecycle. It explores the processes, challenges, and benefits of building a big data pipeline and machine learning models with Vertex AI on Google Cloud.

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