Rejoindre Se connecter

Brett Knighton

Date d'abonnement : 2023

Ligue de bronze

4625 points
Introduction to CES and Conversational Agents Earned déc. 30, 2024 EST
Preparing for your Professional Cloud Architect Journey Earned déc. 26, 2023 EST

This course explores the different products and capabilities of Customer Engagement Suite (CES) and Conversational agents. Additionally, it covers the foundational principles of conversation design to craft engaging and effective experiences that emulate human-like experiences specific to the Chat channel.

En savoir plus

This course helps learners create a study plan for the PCA (Professional Cloud Architect) certification exam. Learners explore the breadth and scope of the domains covered in the exam. Learners assess their exam readiness and create their individual study plan.

En savoir plus